Triangle Nursery Opiniones 

275
•
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Fantastic service received with my flower and foliage order for my daughter's wedding in August. Due to the heatwave, ice packs were enclosed in the flower boxes to ensure the flowers remained i... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Having not had any experience of doing wedding flowers (especially church flowers) I found the Triangle Nursery website fantastic. It helped me choose the flowers and have the confidence to do the... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Another flawless service from Triangle Nursery. Flowers for my nephew’s wedding arrived, during the heatwave, expertly packed with cold-packs and no breakages. Telephone help with timing was clear... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Honestly, We cannot praise Triangle Nursery's enough for our recent order of cut flowers. From start to finish their guidance and professionalism was second to none. Our order arrived on time and ex... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Envío de flores
  2. también en la categoría
  3. Diseñador floral
  4. Florería mayorista
  5. Mayorista
  6. Servicio de entrega
  7. Tienda de flores secas

Escrito por la empresa

Wholesale Dutch Flowers Direct and Florist Supplies Online for direct UK delivery to any address. Wholesale Floral Supplier - Wholesale Florists specialising in wedding & event flowers at wholesale prices


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

275 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(275)

26 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Excellent

Great products and service. Cannot fault Triangle Nursery!

2 de noviembre de 2023
Opinión espontánea
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Respuesta de Triangle Nursery

Dear Customer,

Thank you so much for taking the time to leave a review. Your feedback is invaluable to us as a family company.

We hope you enjoyed your order with us and look forward to working with you again in the future.

Best wishes,
Triangle Nursery Customer Service

Valorada con 5 estrellas sobre 5

I ordered flowers for a christening in…

I ordered flowers for a christening in Scotland.
Being a retired florist I am a fussy customer!
My order duly arrived on the correct day, in immaculate condition, due largely to the expert packaging.
I would have no hesitation in using Triangle Nursery again.

18 de octubre de 2023
Opinión espontánea
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Respuesta de Triangle Nursery

Dear Lo,

Thank you so much for taking the time to leave a review. Your feedback in invaluable to us as a family company.

We hope the christening went well and we are so happy to hear your order got to you safely and in great condition.

We look forward to working with you again in the future.

Best wishes,
Triangle Nursery Customer Service

Valorada con 5 estrellas sobre 5

Very good company

I have recently purchased flowers from Triangle Nursery, and I have to say I am lost for words. An amazing experience from the beginning till the end. Customer service is great, and very easy communication with professional people, they sorted out a few issues for me too. I would definitely recommend this company if you’re thinking to buy flowers online.

25 de octubre de 2023
Opinión espontánea
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Respuesta de Triangle Nursery

Dear Miroslava,

Thank you so much for taking the time to leave a review. Your feedback in invaluable to us as a family company.

We hope you enjoyed your order with us and are pleased to hear you were happy with the service from start to finish. We look forward to working with you again in the future.

Best wishes,
Triangle Nursery Customer Service

Valorada con 5 estrellas sobre 5

Flawless service from start to finish

Flawless service from start to finish. Ordered flowers for my father-in-laws funeral and they arrived in pristine condition. Not a stem broken.
I made his casket arrangement in the colours of the Irish flag and the quality of the blooms were stunning. There were plenty of flowers left over and they are still going strong two weeks later. Will definitely be a return customer. Many thanks x

17 de octubre de 2023
Opinión espontánea
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Respuesta de Triangle Nursery

Dear Ruth,

Thank you so much for taking the time to leave a review. Your feedback in invaluable to us as a family company.

That's wonderful to hear you were pleased with your order with us. We do try our best to make the ordering and delivery process as smooth as possible. We hope all went as well as it could for you.

Look forward to working with you again in the future.

Best wishes,
Triangle Nursery Customer Service

Valorada con 5 estrellas sobre 5

The whole team are amazing and I would 100% recommended using Triangle Nursery.

I am no florist and have only dabbled in putting flowers together from a school work experience placement nearly 20 years ago. So, as a complete novice and during the first lock down, I decided to put my own wedding flowers together.

Both before and during placing my first order from Triangle Nursery, Debbie was so unbelievably helpful! She guided me on what types of dried flowers would work, how much I'd need to order and gave me tips for how to prepare / make them up. Debbie was so friendly and responded really quickly to all of my queries - nothing seemed like too much trouble. The YouTube tutorials were also super helpful too!

Since then, I have ordered all of my flowers from Triangle Nursery for anything crafty that I have been putting together. From bits and bobs for other dried flower designs to supplies for wreath making workshops and making pumpkin flower arrangements. I also signed up to the Academy of Flowers which provides some brilliant resources.

The website is really easy to use and the delivery/tracking is spot on. Everything arrives well packaged and as it should.

The whole team are amazing and I would 100% recommended using Triangle Nursery.

13 de octubre de 2023
Opinión espontánea
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Respuesta de Triangle Nursery

Dear Ashlee,

Thank you so much for taking the time to leave a review. Your feedback is invaluable to us as a family company.

What a lovely review, we really do appreciate it, the whole team here do try their upmost to help where we can, and we are happy to make improvements for our customers.
We are so pleased to hear you have had a great service from us and we look forward to working with you again in the future.

Best wishes,
Triangle Nursery Customer Service

Valorada con 5 estrellas sobre 5

Returning customer

I’ve had 2 orders now and have been so pleased with the quality and delivery both times.

1 de octubre de 2023
Opinión espontánea
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Respuesta de Triangle Nursery

Dear Natalie,

Thank you so much for taking the time to leave a review. Your feedback in invaluable to us as a family company.

We hope you enjoyed your orders and we look forward to working with you again in the future.

Best wishes,
Triangle Nursery Customer Service

Valorada con 1 estrellas sobre 5

Absolutely disgusted!!!!!!

Absolutely disgusted.
I don't know if your response was to make you look good but I will clarify things. On Friday I was informed by DPD that my delivery would be at least 3 days late. I called yourselves & spoke to Nat asked for advice she said she would contact DPD & if they delivery was indeed going to be late did I wish to return to sender. I said yes. It was a pleasant conversation & if you have been told any different I hope you still have the recording of the telephone conversation.
On Sunday night when I tried to place my weekly order my account was suspended. When I phoned on Monday morning to ask why I was told that it was due to the amount of issues they have had with me.
And again listen to the telephone recording. I have nothing to hide in the manner of both telephone calls.

****This is an update of my response to your original reply which you have edited 10 times. I have been notified by email each time As for me failing to mention about receiving a refund I am still waiting****

****Further update ***** You are now stating that my account was not suspended but put on hold due to my customer history & making sure you could fulfil my order? (my history was complaining about dead & damaged flowers) not being rude on the phone as you accused me of & your recordings of the telephone conversations would prove that.

24 de octubre de 2023
Opinión espontánea
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Respuesta de Triangle Nursery

Dear Arlene,

Thank you for your feedback. I am sorry to hear that you have been disappointed with the service provided in relation to your order on this occasion. As a family business, we understand the importance of every single order, no matter how small or large the order may be.

Unfortunately on this occasion, the delay of the order with DPD was caused by unforeseen circumstances (i.e. severe weather / flooding) and could not be rectified in the given timescale. As stated in your previous review for the same order, a 100% refund was issued immediately after the telephone conversation with our staff member. Please note, payments can take between 5-7 working days to return into your bank account dependent on your provider.

Based on your previous customer history, the account was put on hold until further notice to ensure that our teams, both internal and external were able to fulfil the orders.

I sincerely apologise that you have experienced a negative experience with our company. Should you wish to discuss this matter further, please contact the office advisors on telephone or email.

**** Just to be clear - your account has been permanently suspended ****

Kind regards
Triangle Nursery Customer Service

Valorada con 5 estrellas sobre 5

Amazing flowers and service

Received fantastic service and advice from Mary at Triangle. From my first phone call to the delivery, I couldn’t be more satisfied. The flowers were for my daughter’s wedding and so were very important. The company couldn’t have been more helpful when I asked if I could increase my order at the last minute. Every flower arrived in perfect condition the quality of the packaging was fantastic. I was so thrilled and so were my daughter and new son in law! Can’t recommend this supplier more highly.

4 de octubre de 2023
Opinión espontánea
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Respuesta de Triangle Nursery

Dear Julie,

Thank you so much for taking the time to leave your feedback. Your feedback is invaluable to us as a family company.

We are so pleased to hear that you were happy with the customer service, quality of the flowers and packaging. We hope that you had a fantastic event and enjoyed working with the flowers.

Hope to work with you again in the future,

Best wishes,
Triangle Nursery customer services

Valorada con 5 estrellas sobre 5

This was my first order with Triangle…

This was my first order with Triangle Nursery. As a fledgling florist I was very nervous ordering for a wedding in Scotland. There were many calls to the office and the staff were all really helpful. There was no need for any concern as it all went beautifully and the flowers were great. Thank you.

11 de octubre de 2023
Opinión espontánea
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Respuesta de Triangle Nursery

Dear Drebba,

Thank you so much for taking the time to leave a review. Your feedback in invaluable to us as a family company.

Thank you so much for your review of the service you received from us, we are so pleased to hear you have been happy with your first order in regards to quality and delivery for a wedding.

We look forward to working with you again in the future.

Best wishes,
Triangle Nursery Customer Service

Valorada con 5 estrellas sobre 5

Great purchase

Great website, easy ordering process, delivery on time and excellently packaged.

18 de octubre de 2023
Opinión espontánea
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Respuesta de Triangle Nursery

Dear Douglas,

Thank you so much for taking the time to leave a review. Your feedback in invaluable to us as a family company.

We have worked hard on our website so that is great to hear you have found it user friendly and that your delivery was on time and well packaged.
We look forward to working with you again in the future.

Best wishes,
Triangle Nursery Customer Service

Valorada con 5 estrellas sobre 5

Delivery onetime and well packaged

16 de octubre de 2023
Opinión espontánea
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Respuesta de Triangle Nursery

Dear Pam,

Thank you so much for taking the time to leave a review. Your feedback in invaluable to us as a family company.

That's really great to hear your order was on time and that it had been packaged well for transport. We will pass your feedback to our team.
We look forward to working with you again in the future.

Best wishes,
Triangle Nursery Customer Service

Valorada con 5 estrellas sobre 5

Fabulous quality to work with.

They are always friendly and helpful , the flowers are superb quality to work with . Super team.

11 de octubre de 2023
Opinión espontánea
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Respuesta de Triangle Nursery

Dear Customer,

Thank you so much for taking the time to leave a review. Your feedback in invaluable to us as a family company.

That's really great to hear you have had a positive experience with us and we will pass your feedback to our team.
We look forward to working with you again in the future.

Best wishes,
Triangle Nursery Customer Service

Valorada con 5 estrellas sobre 5

Fantastic customer service, great flowers

Ordered flowers and consumables for a funeral tribute which were good quality and the chrysanthemums really looked spectacular. I also ordered a mystery bouquet which had some gorgeous pale pink roses and other flowers which were stunning and made beautiful sprays to set off the tribute. The order was packed really well, delivery was perfect and a special shout out to their customer service as the funeral was pushed back and yet they amended my delivery date with no issues at all. I was very happy with this company and will order again. 10/10

your order TR-132425

22 de septiembre de 2023
Opinión espontánea
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Respuesta de Triangle Nursery

Dear Seven,

Thank you so much for taking the time to leave a review. Your feedback in invaluable to us as a family company.

We hope everything went well with your funeral tributes. That's really great to hear you have had a positive experience with us and we will pass your feedback to our team.
We look forward to working with you again in the future.

Best wishes,
Triangle Nursery Customer Service

Valorada con 5 estrellas sobre 5

We ordered white roses for our…daughters engagement party.

We ordered white roses for our daughters engagement party, they were beautiful. We took them home after the party and over a week later the roses still look amazing and have only just started to shed petals! Thank you :-)

9 de septiembre de 2023
Opinión espontánea
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Respuesta de Triangle Nursery

Dear Lucy Reid,

Thank you so much for taking the time to leave a review. Your feedback in invaluable to us as a family company.

We are so pleased to hear your roses were beautiful for your Daughters engagement party, we hope you all had a wonderful time and we look forward to working with you again in the future.

Best wishes,
Triangle Nursery Customer Service

Valorada con 5 estrellas sobre 5

Excellent support and customer service

I can't speak highly enough of the support given by the Triangle team. The 'how to' videos were invaluable for a first time wedding florist. The support and advice from the website chat facility was prompt and very helpful. The quality of the flowers and greenery was great and the team went over and above expectations to organise an emergency delivery of table garlands when the dpd delivery of that box was mis-routed. I will definitely use Triangle again. Highly recommended.

14 de septiembre de 2023
Opinión espontánea
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Respuesta de Triangle Nursery

Dear Customer,

Thank you so much for taking the time to leave a review. Your feedback in invaluable to us as a family company.

Thank you so much for your kind words, we do try and provide as much helpful information on our website as possible. Our team are always happy to help whenever we can.
We are sorry you experienced a problem with you DPD delivery but we are so happy that we could rectify this for you.

Look forward to working with you again in the future.

Best wishes,
Triangle Nursery Customer Service

Valorada con 5 estrellas sobre 5

Thoroughly recommend

As a trained ex-florist I ordered flowers from Triangle for my father’s funeral in December. Great quality flowers, lasting well into January. Also ordered bought in moss that wasn’t up to standard but Mary was apologetic and gave full refund for it. Thoroughly recommend Triangle.

28 de diciembre de 2022
Opinión espontánea
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Respuesta de Triangle Nursery

Dear Joanne,

Thank you so much for taking the time to leave a review. Your feedback in invaluable to us as a family company.

We hope your father's funeral went as well as it could.
We do try to correct any issues that occur as soon as possible, our team is always happy to help.
Look forward to working with you again in the future.

Best wishes,
Triangle Nursery Customer Service

Valorada con 5 estrellas sobre 5

Five star service

I needed help with choosing my flowers and everyone I spoke to was so helpful. I always felt I could call and check on the progress of my order anytime. When the flowers arrived they were gorgeous. I would definitely use Triangle Nurseries again.

30 de agosto de 2023
Opinión espontánea
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Respuesta de Triangle Nursery


Dear Clare,

Thank you so much for taking the time to leave a review. Your feedback in invaluable to us as a family company.

We do try our very best to help you with choosing the perfect flowers and guiding you through the ordering process, our team are always happy to help. We hope you enjoyed your flowers and we look forward to working with you again in the future.

Best wishes,
Triangle Nursery Customer Service

Valorada con 5 estrellas sobre 5

The customer service was excellent and…

The customer service was excellent and the protea flowers that we ordered were absolutely magnificent. Together with the wedding foliage package we were able to make some very striking bridesmaids bouquets and table decorations for our daughters wedding.

24 de agosto de 2023
Opinión espontánea
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Respuesta de Triangle Nursery

Dear Liz,

Thank you so much for taking the time to leave a review. Your feedback in invaluable to us as a family company.

We are so pleased to hear the customer service received was excellent, we do try our very best to make the ordering and delivery process as smooth as possible. We hope you enjoyed making your designs and we look forward to working with you again in the future. Please feel free to send over any photos you would like to share with us.

Best wishes,
Triangle Nursery Customer Service

Valorada con 5 estrellas sobre 5

Great customer service

Great customer service. Lovely lads I spoke to to sort out my order. It came today ontime and very well packed all the flowers are great quality. I will be definitely be ordering from you again an again.
Many thanks cheryl xx

30 de agosto de 2023
Opinión espontánea
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Respuesta de Triangle Nursery

Dear Cheryl,

Thank you so much for taking the time to leave a review. Your feedback in invaluable to us as a family company.

We hope you enjoyed your order and we are pleased to hear you have had a good experience with us. We look forward to working with you again in the future.

Best wishes,
Triangle Nursery Customer Service

Valorada con 5 estrellas sobre 5

Fantastic wedding flowers

Triangle nursery was brilliant. Big thanks to Mary for having the patience to go through my order which was massively reassuring as I was doing the flowers for my daughters wedding. Also helped me to adjust my order when I accidentally ordered too much. Flowers were brilliant. Thank you

22 de agosto de 2023
Opinión espontánea
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Respuesta de Triangle Nursery

Dear Denise,

Thank you so much for taking the time to leave a review. Your feedback in invaluable to us as a family company.

Thanks for leaving a lovely review, we do try our very best to offer as much help and advise as possible to our customers. We hope your daughter had a wonderful wedding!
Look forward to working with you again in the future.

Best wishes,
Triangle Nursery Customer Service

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