Tropical Wholefoods Opiniones 

218
•
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Delicious fruits They came promptly and were well packaged. We use them for snacking and baking and keep a ready supply. It is great to be able to buy these sundried fruits, without preserv... Ver más

Valorada con 5 estrellas sobre 5

There aren't enough superlatives to praise Tropical Wholefoods adequately! Simply put, they're perhaps the best company and bunch of people I've ever had the pleasure of dealing with. They produce a... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I've used Tropical Wholefoods for many years, initially as a teacher, taking children to their factory unit. The quality of dried fruits is excellent, at a reasonable price. Delivery is always quick a... Ver más

Valorada con 3 estrellas sobre 5

I cannot fault the delivery which arrived well before scheduled day, nor the pineapple which is good and for which I'd have given 5 stars, except that the dried fruit were in 2 plastic bags, one bag c... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicio de fitness y nutrición
  2. también en la categoría
  3. Farmacia

Información proporcionada por diversas fuentes externas

The home of Fairtrade and Organic dried fruits, nuts and snack bars. We have won lasting markets for developing country farmers for more than 20 years. We pay fair prices in advance, develop and market farmers' products, run our own UK factory and share useful technology and experience with our overseas partners.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

218 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(218)

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Valorada con 3 estrellas sobre 5

the products were very good but we did…

the products were very good but we did nt like the plastic packaging - be good to see just paper and card used or if plastic - just the minimum - there were 3 thick plastic bags around the dried bannanas we bought - but they are delicious!

16 de mayo de 2020
Opinión espontánea
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Respuesta de Tropical Wholefoods

Thank you for your feedback Meredith. We cherish every opportunity to talk directly to our valued customers and clarify any points of concern. The bananas arrive in the UK in these bags. We simply take them out of the transit box and add a label. The goods are sent over land by sealed container from Uganda to Mombasa on the Kenyan coast and then take 6-8 weeks to reach the UK by ship. This is the lowest possible impact transport method but we have found from experience that the triple bag is necessary minimise damage to the product during what can be a 13 week journey - they actually start their journey quite puffy and airy to try to reduce excessive compaction of this sticky product. Paper packaging would allow infestation and product drying out during this journey where temperatures in the container reach 40+ degrees centigrade. I hope this assures you that any packaging usage is considered here at TW HQ and we're glad you found the product inside top notch. Take care!

Valorada con 3 estrellas sobre 5

A bit disappointing...

Short delivery on apricot & raisin bars - ordered 24, received 6. Porcini dried mushrooms were in a bag which had a large split in it. However, my email was responded to in a timely fashion and I am expecting to receive the balance of the apricot bars, plus a replacement bag of dried mushrooms in a few days.

15 de mayo de 2020
Opinión espontánea
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Respuesta de Tropical Wholefoods

Thank you for taking the time to feedback Julia. We're so sorry to have gotten it wrong the first time around, though I'm glad to hear our team rectified the error in good time. I hope this issue does not put you off purchasing from Tropical Wholefoods again in the future - we'll do better next time!

Valorada con 5 estrellas sobre 5

I usually get Tropical Wholefoods stuff…

I usually get Tropical Wholefoods stuff from my local fair trade shop. I have also put orders in with Traidcraft during lockdown. However there is more variety on the TW website. Service and delivery were good- products fab.

15 de mayo de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

still the best

still the best - mango as ever, but the Bogoya bananas and the humza apricots unmatcheable

4 de mayo de 2020
Opinión espontánea

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