TRS Claims Opiniones 

126
TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

having been involved with the claims industry for many years i know that despite all the assurances the service doesn't always come up to scratch. I was extremely pleased with the service i received ,... Ver más

Valorada con 2 estrellas sobre 5

I recieved the wrong device but this was amended however the chosen carrier claimed "trying" to deliver when there was with 100% certainty someone was home. so this was rescheduled to Saturday but now... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Millions times better than all other insurance. I lost my handset and I was worried but I can't believe how fast and efficient they are . It's just amazing . LIVINIA claim agent was great helpful... Ver más

Valorada con 5 estrellas sobre 5

Brilliant service to be quite honest, submit the details onto the web portal - great for doing when you're at work and you don't have time for an extended phone call - and within an hour or so, the ap... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Compañía de seguros

Información proporcionada por diversas fuentes externas

Innovative Claims Management 📱🏡. Monitored from 8.30am-5pm Mon-Fri


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

126 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(126)

0 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great customer service

Great customer service. You can rely on them 100%.thanks a lot TRS

24 de febrero de 2020
Opinión espontánea
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Respuesta de TRS Claims

Hi There,

Thanks for your review,

Glad to hear you're pleased with the service, we're always here should you need us again.

Regards,

TRS

Valorada con 5 estrellas sobre 5

everything was very quickly

everything was very quickly, the team is very responsive and Andrea was always up to solve my doubts, thank you

18 de febrero de 2020
Opinión espontánea
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Respuesta de TRS Claims

Hi There,

Thanks for your review,

Glad to hear you're pleased with the service, we're always here should you need us again.

Regards,

TRS

Valorada con 5 estrellas sobre 5

Great customer service

Great customer service, replacement was sent for next day delivery so I wasn’t waiting around for to long.
Thank you guys

17 de febrero de 2020
Opinión espontánea
Logotipo de TRS Claims

Respuesta de TRS Claims

Hi There,

Thanks for your review,

Glad to hear you're pleased with the service, we're always here should you need us again.

Regards,

TRS

Valorada con 3 estrellas sobre 5

Super quick, but faulty.

Super quick, helpful. But replacement phone has been faulty twice.

12 de febrero de 2020
Opinión espontánea
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Respuesta de TRS Claims

Hi There,

Thanks for your review,

Glad to hear you're pleased with the service, we're always here should you need us again.

Regards,

TRS

Valorada con 5 estrellas sobre 5

Incredible service

Incredible service. Submitted Claim and supporting documentation the one day and had the replacement phone delivered the next. Couldn't of been simpler or quicker.

11 de febrero de 2020
Opinión espontánea
Logotipo de TRS Claims

Respuesta de TRS Claims

Hi There,

Thanks for your review,

Glad to hear you're pleased with the service, we're always here should you need us again.

Regards,

TRS

Valorada con 5 estrellas sobre 5

Very efficient and easy to use service…

Very efficient and easy to use service with very helpful staff.

7 de febrero de 2020
Opinión espontánea
Logotipo de TRS Claims

Respuesta de TRS Claims

Hi There,

Thanks for your review,

Glad to hear you're pleased with the service, we're always here should you need us again.

Regards,

TRS

Valorada con 5 estrellas sobre 5

Claim

Very easy process from start to finish, if only life could be this easy

29 de enero de 2020
Opinión espontánea
Logotipo de TRS Claims

Respuesta de TRS Claims

Hi There,

Thanks for your review,

Glad to hear you're pleased with the service, we're always here should you need us again.

Regards,

TRS

Valorada con 5 estrellas sobre 5

Excellent customer service & value for money

Excellent customer service. Near-instant responses and extremely accommodating when issues arose regarding required documents. Very supportive throughout the whole experience. Really recommend, the first time I felt an insurance company is an excellent value for money.

Big shout out to Laurence who made a slightly stressful time much easier! Thank you.

24 de enero de 2020
Opinión espontánea
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Respuesta de TRS Claims

Hi There,

Thanks for your review,

Glad to hear you're pleased with the service, we're always here should you need us again.

Regards,

TRS

Valorada con 5 estrellas sobre 5

Really great service

Really great service. Super helpful staff. Had my broken phone set up to be replaced in 20 minutes. New phone is arriving the next day. Great service. Thanks again.

24 de enero de 2020
Opinión espontánea
Logotipo de TRS Claims

Respuesta de TRS Claims

Hi There,

Thanks for your review,

Glad to hear you're pleased with the service, we're always here should you need us again.

Regards,

TRS

Valorada con 5 estrellas sobre 5

Had a new phone (with upgrade) in my…

Had a new phone (with upgrade) in my possession within 48 hours fo my phone being smashed. Very impressive quick and speedy service, would definately recommend

6 de enero de 2020
Opinión espontánea
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Respuesta de TRS Claims

Hi There,

Thanks for your review,

Glad to hear you're pleased with the service, we're always here should you need us again.

Regards,

TRS

Valorada con 5 estrellas sobre 5

AMAZING SERVICE

AMAZING SERVICE. Easy, quick, friendly and helpful. I can not recommend highly enough. If only all customer service experiences were like this!

13 de diciembre de 2019
Opinión espontánea
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Respuesta de TRS Claims

Hi There,

Thanks for your review,

Glad to hear you're pleased with the service, we're always here should you need us again.

Regards,

TRS

Valorada con 5 estrellas sobre 5

Quick and easy

Quick and easy. Very help and responded to every question I had. Sorted out a replacement phone within 2 days of sorting out my claim. Brilliant!

11 de diciembre de 2019
Opinión espontánea
Logotipo de TRS Claims

Respuesta de TRS Claims

Hi There,

Thanks for your review,

Glad to hear you're pleased with the service, we're always here should you need us again.

Regards,

TRS

Valorada con 5 estrellas sobre 5

Excellent experience

Excellent experience. The back of my iPhone Xs broke. I reported it on Sunday night and had a replacement phone before Tuesday's lunch!

4 de diciembre de 2019
Opinión espontánea
Logotipo de TRS Claims

Respuesta de TRS Claims

Hi There,

Thanks for your review,

Glad to hear you're pleased with the service, we're always here should you need us again.

Regards,

TRS

Valorada con 5 estrellas sobre 5

Unfortunately I've had to claim twice…

Unfortunately I've had to claim twice now but both times have been seamless and easy, couldn't recommend them highly enough. Staff respond quickly, to the point one claim was settled in around 30 minutes.

3 de diciembre de 2019
Opinión espontánea
Logotipo de TRS Claims

Respuesta de TRS Claims

Hi There,

Thanks for your review,

Glad to hear you're pleased with the service, we're always here should you need us again.

Regards,

TRS

Valorada con 5 estrellas sobre 5

Stellar service and speed

After having my phone stolen again, I got this insurance with my work for free. I logged my claim over the weekend and called first thing, the whole experience was so smooth and effortless. They were quick, friendly and super efficient. When I called, they answered and were understanding. After the trauma of getting robbed these guys were the least of my problems. I cannot recommend this service enough and I've suggested to everyone at work to sign up. I am really chuffed and happy.

3 de diciembre de 2019
Opinión espontánea
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Respuesta de TRS Claims

Hi There,

Thanks for your review,

Glad to hear you're pleased with the service, we're always here should you need us again.

Regards,

TRS

Valorada con 5 estrellas sobre 5

Excellent

Excellent, and not only does my replacement phone work properly, the reception is also much better - which I blamed on the network before!
Great service.

27 de noviembre de 2019
Opinión espontánea
Logotipo de TRS Claims

Respuesta de TRS Claims

Hi There,

Thanks for your review,

Glad to hear you're pleased with the service, we're always here should you need us again.

Regards,

TRS

Valorada con 5 estrellas sobre 5

Quick and simple process

27 de noviembre de 2019
Opinión espontánea
Logotipo de TRS Claims

Respuesta de TRS Claims

Hi There,

Thanks for your review,

Glad to hear you're pleased with the service, we're always here should you need us again.

Regards,

TRS

Valorada con 5 estrellas sobre 5

Absolutely amazing customer service…

Absolutely amazing customer service from Lavinia, who worked with mw to help me file the right information for my claim and gave me a great option for reimbursement. And just really seemed like she cared and wanted the best outcome for me! Thanks again, Lavinia. I will be recommending to all my colleagues :)

18 de noviembre de 2019
Opinión espontánea
Logotipo de TRS Claims

Respuesta de TRS Claims

Hi There,

Thanks for your review,

Glad to hear you're pleased with the service, we're always here should you need us again.

Regards,

TRS

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