Jaedon was absolutely amazing!!! The first parcel didn't arrive and when I said it was for my daughters birthday - he made sure ahe got her present for her actual birthday! Amazing company , went abo... Ver más
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Jaedon was absolutely amazing!!! The first parcel didn't arrive and when I said it was for my daughters birthday - he made sure ahe got her present for her actual birthday! Amazing company , went abo... Ver más
La empresa ha respondido
Was sceptical about ordering from a site I didn’t know, but after reading the positive reviews I made an order. Love the packaging! Speedy delivery, received a 10% discount for signing up to the newsl... Ver más
Had positive experiences with Truffle Shuffle up till now so I’m sad to write this - bought a T-shirt which reads as slim fit - maybe slim fit for a bear! I think if you’re going to charge people for... Ver más
La empresa ha respondido
Purchased a raglan baseball t-shirt, however rather than having a different fitting for men and women as these are being sold for both genders, it is one sizing fits all! Perhaps an understanding of h... Ver más
The official home of cool t-shirts, retro gifts & more...
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Ha contestado el 75% de las opiniones negativas
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i love using Truffle shuffle it amazing
got 4 T-Shirts
Danger Mouse Retro Video Cover Black T-Shirt
Rainbow Zippy Zip It Navy T-Shirt
The Family Ness Gang Blue T-Shirt
Warner 100 The Flintstones Family Grey T-Shirt#
my 3 favourite one from this order was
the Flintstones
Rainbow zip it
Danger Mouse
Truffle Shuffle your amazing
love your website
i will keep using you
Thanks you :)
Love this place , gifts for my husband are so quirky and he loves them.
Really speedy delivery, and when I had a problem with my item, they shipped a replacement the same day. Excellent customer service from the company and from Evie from the CS team. Thanks!
I bought some items (due to be returned soon) but despite me paying in full it shows as a Klarna payment on my bank account which has impacted my affordability score on my credit rating.
I paid in full and never use BNPL so I'm shocked to see this on my bank statement and on my credit report. I paid in full by card, 100% did not select the Klarna option. But clearscore and credit karma saw it as a BNPL as it was Klarna.
Emailed their customer service and got a reply to say they use Klarna but it won't impact my credit score, but it has.
Won't use again as don't want the hassle of getting it removed off my credit rating.
There service is good but can't give a higher score due to the hassle & stress this caused.
Edit:
08/08/2023 update
As I've never used Klarna before I have no account to discuss with them. It is 100% on my credit score and lowered my affordability rating, it is being disputed.
16/08 update
Dispute was agreed by 2 out of 3 credit reference agencies, but have to wait 4 weeks for it to be removed from my file and has been alot of hassle and emails.

Respuesta de Truffleshuffle
Excellent is the word that I thought of straight away. My purchase from Truffleshuffle arrived on the day stated and came in a sturdy box. This was my first purchase from you, the handbag I purchased was a surprise gift for my daughter. Daughter very pleased.
I ordered a tshirt in size small unfortunately its going to be a bit small so I should have got a medium but that's my fault excellent delivery service I chose amazon I will definitely be buying again they have an amazing range of unique items and clothing
Last time I left a review for this company, I gave them 2 stars and that was wrong of me. The reason I changed my mind is because they have been nothing but helpful ever since. This company is such wholesome and kind shop. They have everything you could ever want and one thing I love the most is they keep the prices fair.
I also love that they have plus sizes which can be hard to find! So 100/100 for the best place to shop!!
Absolutely amazing company I buy a lot from them and they go above and beyond
Purchased a pair of Cookie Monster pj bottoms 31/01/2: and they arrived a week later. Initially fell in love with them as the design , colours and rope tie were perfect! however after a few weeks the colour quickly faded and the seam at the back of the trousers started tearing. Quality of it is quite poor which is a shame as they quickly became my favourite pair!

Respuesta de Truffleshuffle
Ordered a few times over the years and my experience had been great each time.
Bonjour voilà je veux faire un achat je valide le paiement et plus rien ne se passe .
Pourquoi ?

Respuesta de Truffleshuffle
Back in December ordered with the company and due to their choice to use Evri (horrid delay/loss debacle.....) anyway never received any of my items......fast forward to March and they now want me to repay a refund I finally had from them as Evri sent them a picture of the parcel in the hands of delivery person on my road!!! Disgusting will never order again

Respuesta de Truffleshuffle
I ordered a Loungefly backpack from Lord of the Rings, which was sold out everywhere. The price was right too. Unfortunately, it was sent back again because I didn't get a notification from the post office. Customer service offered to send the item again. But unfortunately something went wrong and I was refunded the price instead. I was already afraid that the backpack was lost. But after a lot of back and forth, an individual solution was found and the backpack found its way to me after all. The shipping costs of the second, this time even tracked, shipment were refunded to me again. The communication was top quality. I always received quick and helpful answers. So, in the end, everything went well.
Tried to avail of an offer £40 or over and 10% of and everything priced at £19.99 so you have to buy third item. Do not buy from Ireland 2 T-shirts ended up costing me €80 with the VAT and got held in customs. Nightmare
Absolutely love truffle shuffle, the only reason I didn’t give 5 stars is the sizing of the t shirts, which is all over the place! I’m a size 16 and ordered XL & 2XL. One of the 2XL tops was skintight! One of the XL tops made me feel like I was being strangled! Sort it out please TruffShuff, then I can buy more of my favourite 80’s stuff 😊
My husband ordered me a loungefly bag and purse back in December for a Christmas gift, arrived really quickly. On Saturday, the zip of my bag broke, I contacted truffleshuffle on Sunday to ask if they could help and on Monday I had a message to let me know that a new bag had been sent out and I recieved it yesterday and have sent faulty bag back with the free returns label they sent. Amazing customer service and I will definitly be ordering more loungefly bags for my disney trip 🙂
Excellent website. I have been using them for years now and rarely have issues. The rare occasion I have had issues (which has actually been with the courrier company and not Truffle Shuffle themselves) They have been amazing. Excellent communication. Friendly customer services team. Makes me really happy to continue being a customer with them
Friendly website & service. And fast delivery in sturdy, eco-friendly paper. No complaints whatsoever, would definitely buy more items from them in the future.
Just be aware, if you're ordering a men's/unisex T-shirt, that IMO their sizes are on the generous side....so I ordered a size "Large", which is the size of all the T-shirts I wear... the TShuffle one is still one of the bigger T-shirts in my wardrobe :0)
I have shopped with Truffleshuffle a lot over the past few years. Have never had an issue. All the goods are excellent quality, they are dispatched quickly and have always arrived promptly in good condition.
I even opted to use royal mail delivery before xmas and received my items in perfect time.
Commande passée le 01/12 … jamais expédiée !
Mail au service client qui dit que c’est normal en période de noël …. C’est normal de ne pas expédier les colis ???
Il a fallu ouvrir un litige PayPal pour être remboursé (et encore avec chantage : on vous remboursera quand vous aurez fermé le litige PayPal 🤣 non ça ne marche pas comme ça ! Quel commerçant sérieux fait ça ?! )
Bref je me retrouve le 22/12 sans cadeau de noël ! Merci truffle shuffle !
Évitez ce site !
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