TV-Wall-Brackets.co.uk Opiniones 

10
TrustScore: 3 sobre 5

3,1

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Información sobre la empresa

  1. Mayorista de accesorios electrónicos
  2. Tienda de TV

Escrito por la empresa

At TV Wall Brackets, we’re proud to be the UK’s largest supplier of high-quality TV brackets and mounts. Every one of our brackets is built to last. Strong, safe, and rigorously tested to support much more weight than required for your television. We understand that TVs are a significant investment, which is why safety and peace of mind are at the heart of what we do. Many of our products are manufactured to our own specifications, using trusted factories that meet our strict quality standards. We go to great lengths to ensure our brackets are not only secure and reliable, but also provide outstanding functionality designed to last for years.


Información de contacto

3,1

Medio

TrustScore: 3 sobre 5

10 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 40% de las opiniones negativas

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3,1

Todas las opiniones

(10)

8 opiniones en los últimos 12 meses

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Comprobamos las opiniones

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Valorada con 5 estrellas sobre 5

'nur' eine TV-Wandhalterung

Ist zwar'nur' eine TV-Wandhalterung, trotzdem ein reichhaltiges Befestigungszubehör und eine gute Erklärung.
Man freut sich, wenn man auch mal bei preiswerten Produkten gute Qualität erhält.
Besser geht's nicht!!!

26 de julio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

They to failed deliver their items

They failed deliver their items. And when i requested for a refund they have rejected it. Do not order from this company if you do not want to waste your time chasing after your missing delivery. No end result will be provided

16 de junio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

If I could leave zero stars I would and…

If I could leave zero stars I would and I wish I’d read the reviews before ordering. Fine until you need to return an item and then every trick in the book is used to stall on refund. Despite the item only costing £45 I’m just about to issue a county court summons out of principle in order to recover the funds. Tiresome, unnecessary and a warning to others to avoid at all costs.

3 de junio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Absolutely shocking company.

Absolutely shocking company.

Returned an item nearly a month ago and still no refund. The return itself took weeks to arrange, which should have been the first red flag.

I have chased this four times now and every single response is the same generic email from Lakshmanan saying it will be “raised urgently with the relevant team”. Clearly, nothing is actually being done.

At this point, this feels less like poor service and more like deliberate stalling and I will be arranging a chargeback.

Avoid. If you value your time and your money, go elsewhere. The item was also not as described hence the return!

1 de febrero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Shocking - no response.

Shocking. Emailed 4 times for a return and no response.

8 de enero de 2026
Opinión espontánea
Logotipo de TV-Wall-Brackets.co.uk

Respuesta de TV-Wall-Brackets.co.uk

Hi Calum,

Thank you for your feedback.

I can see that you have been in contact with our Customer Service Team today. During this conversation, we explained that your previous emails were unfortunately directed to our spam folder, which is why you did not receive a response earlier.

Please be assured that we will now continue all communication via direct email and will work to resolve the outstanding issue as quickly as possible.

Thank you for your patience, and we appreciate the opportunity to put this right.

Kind Regards,

TV Wall Brackets

Valorada con 1 estrellas sobre 5

I ordered a TV bracket on Friday 28th…

I ordered a TV bracket on Friday 28th November with next working day delivery. By the following Tuesday, it still hadn’t arrived.

I contacted customer service on Wednesday and was told it would be delivered on Thursday — it didn’t turn up. After weeks of back and forth, I was eventually told the parcel had been returned to their warehouse.

Naturally, I requested a refund. I was then told they couldn’t process a refund until the warehouse team had inspected the parcel. I explained repeatedly that this wasn’t a return — the item never arrived in the first place.

More than four weeks later, I still haven’t received a refund. As of 7th January, I’ve had no response from them at all, leaving me no option but to take the matter further.

Very poor service and handling throughout. I’d strongly advise staying away from this company.

UPDATE: Refund has now been received, but only after weeks of chasing and posting this review. The problem was internal, not just courier delays. The item never arrived, your system showed it had been returned, and yet the refund was delayed and communication eventually stopped. This should have been resolved far sooner.

7 de enero de 2026
Opinión espontánea
Logotipo de TV-Wall-Brackets.co.uk

Respuesta de TV-Wall-Brackets.co.uk

Hi Gary,

Thank you for taking the time to leave a review, and we’re very sorry for the frustration this situation has caused.

Unfortunately, due to significant courier delays over the Christmas period, your delivery did not reach you as expected and was subsequently returned to our warehouse. We fully appreciate that this was not a customer-initiated return and understand how disappointing the delay has been.

We can confirm that the item is now back with us and a refund will be issued. We will contact you directly via email to confirm once the refund has been processed.

We sincerely apologise for the inconvenience and for the lack of communication you experienced, and we appreciate your patience while this is resolved.

Kind Regards,

TV Wall Brackets

Valorada con 1 estrellas sobre 5

Avoid this terrible company

Avoid this terrible company. They list items on their website as “in stock and ready for dispatch” however they don’t hold any stock themselves and order direct from their suppliers when you place an order and even though stated as in stock in their website you may well receive an email a couple of days after placing the order stating that in actual fact the item isn’t in stock and you will have a significant wait before receiving the item. However they are very fast to take your money as soon as you place the order on their website.
Staff are rude and unhelpful on the phone and repeatedly lie or make things up if they don’t actually know the answer (rather than asking someone that could answer correctly or looking into the matter and getting back to you or simply stating that they don’t know)

9 de diciembre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent Service

Having a nightmare with affixing my Samsung to the wall. This company has been brilliant over the phone, yes an actual human willing to talk and assist.
Used them in the past and will do again

17 de enero de 2013
Opinión espontánea

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