Wr needed a conversion kit to change our new cooker to LPG. We originally bought one from Amazon that assured us was the right part but when the gas engineer came he said they were all the wrong sizes... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
I needed a fan for my dimplex storage heater and a PCB for my Danville optimyst fire. Both parts arrived safely packaged. Fitted them both today and heh presto I'm warm again. Luckily I'm a retir... Ver más
La empresa ha respondido
Very, very poor customer service. Ordered a part on 6th of November, they emailed me to say it would take 10 days. After chasing almost three weeks later, they told me they hadn't got around to orderi... Ver más
I contacted UK Spares on what I thought was Mission Impossible. I needed an obscure part to fix our older model Creda shower and had drawn a blank everywhere else. Clive responded to my telephone ca... Ver más
Información sobre la empresa
- Tienda de componentes y repuestos electrónicos
- Proveedor de repuestos de electrodomésticos
- Proveedor de piezas electrónicas
Escrito por la empresa
UK Spares is a leading supplier of spare parts to the UK, specialising in the electrical sector, we offer next day delivery on 1000's of stocked items. With decades of experience UK Spares prides itself on superb customer service and in finding those parts that others can not. UK Spares covers all of the UK's leading brands, from Dimplex to Dyson to Zip, so you can be satisfied that we can help you with any enquiry you have. We also have a trade counter for same day collections, and a website offering the facility to order 24/7, so no matter the time or place, UK Spares is there for you.
Información de contacto
1155 Aztec West, BS32 4TF, Almondsbury, Bristol
- 01454 620500
- sales@uk-spares.com
- www.uk-spares.com
4,3
Excelente
788 opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 1 semana
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
A very rude and obnoxious character.
After ordering a Redring shower part I was advised by Miriam that the part No. was obsolete, she then re-ordered the part with the new part No. When it arrived it was the wrong item so I rang U.K. Spares to sort the problem. The phone was answered by Clive. When I attempted to explain the problem he became loud and aggressive and absolutely insisted it was my fault for using the wrong part No. (which they had supplied). After a very heated conversation he agreed to cancel the order and arrange a refund which I have now been given. This was a very unpleasant experience and completely un-necessary.
6 de enero de 2016
Opinión espontánea
Respuesta de UK Spares
Dear Mr Whitehouse
Thank you very much for taking the time to review the service you received from us on this order. I’m really sorry that in this instance the service you received was not to the expected level, please rest assured that we take all feedback on board in our efforts to continually improve the service we provide.
Best regards
Miriam
Quick and helpful
Fast polite and helpful communication via e-mail to locate the part I needed. Fast, efficient and well packed delivery allowed for quick installation and functioning heating in time for the festive season.
1 de enero de 2016
Opinión espontánea
Superb service
Superb service... and during the holiday period too!
30 de diciembre de 2015
Opinión espontánea
good service
good service, delivery as promised-no problem recommedning this company
30 de diciembre de 2015
Opinión espontánea
Best price on the parts I needed
Best price
Timely communication regarding order status
Timely communication regarding shipping status
How much better can it get?
29 de diciembre de 2015
Opinión espontánea
OPTIMIST DIFFUSER SPARE
EASY TO NEGOTIATE WEBSITE AND QUICK DELIVERY OF SPARE
29 de diciembre de 2015
Opinión espontánea
Excellent service
Excellent prompt service, item arrived well packed and of good quality.
28 de diciembre de 2015
Opinión espontánea
Good service
Company gave good information and product arrived promptly
28 de diciembre de 2015
Opinión espontánea
excellent service
excellent all round service many Thanks
Pete
26 de diciembre de 2015
Opinión espontánea
Excellent service and customer care
Excellent customer care. Easy transaction and good quality goods.
26 de diciembre de 2015
Opinión espontánea
Great service but a little expensive
Required a small part for my Dimplex Danielle, it came next day as requested and fixed the fire. Even for next day delivery it was too expensive but pleased it arrived on time.
24 de diciembre de 2015
Opinión espontánea
All Good!
I ordered a spare for my Dimplex fire which was delivered quickly.
There where no issues with the ordering or payment process and
would have not hesitation in user UK spares again or recommending
them.
24 de diciembre de 2015
Opinión espontánea
very quick
Very quick delivery. Kept informed the whole time. I knew exactly when the parcel would be delivered. Brilliant service.
23 de diciembre de 2015
Opinión espontánea
Ordered spere bulbs for optiflame fire
Excellent service all round
22 de diciembre de 2015
Opinión espontánea
Great website and very fast delivery.
Found part required for my fire very easy on website and the delivery was fast aswell, will definitely use these again.
21 de diciembre de 2015
Opinión espontánea
Excellent effiecient service
Couldn't fault the service and transducer. Good price too..
21 de diciembre de 2015
Opinión espontánea
Great Service
Great Service delivered on time. Need to weigh up cost of spare part to cost of replacement.
21 de diciembre de 2015
Opinión espontánea
Exemplery Service
Two day service excellent . Surprising to receive such service in today's market place . Great Stuff.
15 de diciembre de 2015
Opinión espontánea
Total satisfaction
I was really impressed by the speed of delivery.
15 de diciembre de 2015
Opinión espontánea
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.