UK Tool Mart Opiniones 

439
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Just want to say that Morgan at Bridgend UKTOOLMART is BRILLIANT! and the Children's Community Nursing Team at ABMU HB want to say a big thank you for the Driver Drill you kindley donated for the raff... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Delighted with price and ease of ordering via website. Free next day delivery which as ordered on Sunday would arrive Tuesday but unfortunately it was Wednesday. Phoned helpline who were very... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Having just purchased some new tools ,I was looking for a Portable storage solution. UK tool marts makita tool bag was competitively priced, The ordering process was fast and simple, I... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

As I had other Makita tools and charger I just wanted a drill body. Tool Mart had a good selection all at competitive prices. I made one call to check my battery was compatible, this was dealt with qu... Ver más

Información sobre la empresa

  1. Tienda de herramientas
  2. Vivero

Información proporcionada por diversas fuentes externas

UK Tool Mart is one of the countries leading online retail stores in the DIY and Power Tool industry. We have over 25 years experience in the industry and offer a personal and friendly service, which we truly believe, is second to none. Uk Tool Mart offer great deals on Power Tools, Hand Tools and Accessories from Makita, Dewalt, Hitachi, Bosch, Metabo, Stanley, Bahco, Irwin, Fiskars and more.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

439 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(439)

0 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

very good service!

generally the best prices around, with quick delivery and very good customer service should you need it.

10 de mayo de 2016
Opinión espontánea
Valorada con 5 estrellas sobre 5

First time user

This is the first time I have used Tool Mart and I would have no hesitation in using them again or recommending them. Their website is very easy to use and the ordering process was easy to use also. They have a great range of tools and extremely good prices. The tools I had ordered were delivered two days before the due delivery date, it couldn't have been any better.

10 de abril de 2016
Opinión espontánea
Valorada con 2 estrellas sobre 5

Stock problem

Website showed several items in stock, is order taken and cash paid, but later found out was out of stock and could not be sourced. The delay was very inconvenient. Seems to be a recurrent problem with this company. Would have been one star but for the fact that the refund was reasonably prompt.

7 de abril de 2016
Opinión espontánea
Logotipo de UK Tool Mart

Respuesta de UK Tool Mart

Hi Bernie,

I do apologise for this inconvenience.
Our website is currently being redesigned and stock issues will no longer slip through.

Many thanks
Lloyd

Valorada con 5 estrellas sobre 5

Brilliant

Excellent, quick delivery and cheap prices on top brands.

30 de marzo de 2016
Opinión espontánea
Valorada con 5 estrellas sobre 5

Good speedy service

I ordered my power drill which had quite a big saving compared to other places. Very pleased with speedy delivery. Would definitely use this site again

27 de marzo de 2016
Opinión espontánea
Valorada con 5 estrellas sobre 5

Makita drill

Just perfect, price, delivery and website. Give them try, you won't be disappointed.

23 de marzo de 2016
Opinión espontánea
Valorada con 1 estrellas sobre 5

Not happy

Was told when my goods was going to arrive, slow delivery, once my order was placed there was no answered phone calls, I now can't work next week because I have no tools so basically I've lost my job, not happy at all

20 de marzo de 2016
Opinión espontánea
Logotipo de UK Tool Mart

Respuesta de UK Tool Mart

Hi Craig,

Very sorry your items took 3 working days to be delivered.
There was a slight issue with our courier.
As for the unanswered phone calls, I can't understand as all our calls are answered.

Many thanks
UK Tool Mart

Valorada con 1 estrellas sobre 5

Don't purchase from this site if you want any contact after they have your money

Product arrived
But when I contacted them 7 times through email and contact us on the main page I have not received one reply so don't use this site unless you happy with no customer care in the slightest an if your order is wrong or faulty you will not get your money back or be able to return it

15 de marzo de 2016
Opinión espontánea
Logotipo de UK Tool Mart

Respuesta de UK Tool Mart

Hi Mr Mcguigan,

I have looked into the issue and can see that a member of staff has responded to your emails, which were all sent within 45 minutes of each other.
It's no problem for you to return your radio for a full refund if you have changed your mind, as my colleague mentioned in the response to your email.
I can assure you that we are more than happy to help, and wish to resolve matters as soon as possible.

Please give us a call on 0844 800 4772 if you still wish to return the item.

Kind regards,
Jayde
UK Tool Mart

Valorada con 5 estrellas sobre 5

Makita 18v twin kit

Very fast delivery and very happy with product, it was the cheapest I could find anywhere. I will definitely be buying more from here.
I do have some constructive criticism though....when I purchased my item I never received any email or any kind of confirmation that my order had been placed. It wasn't until I saw other reviews about logging in to the website to check the status of my order. A confirmation email after purchase would be helpful and ease the purchasers mind. Still I am very happy with the service.

13 de marzo de 2016
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service

Fast delivery ...

7 de marzo de 2016
Opinión espontánea
Logotipo de UK Tool Mart

Respuesta de UK Tool Mart

Hi there,

Glad you was satisfied with our service.
We hope you visit us again.

Many thanks
UK Tool Mart

Valorada con 4 estrellas sobre 5

Great service

My first experience with this company and it was first class

6 de marzo de 2016
Opinión espontánea
Logotipo de UK Tool Mart

Respuesta de UK Tool Mart

Hi there,

Thank you for this warm review.
We appreciate you taking the time to post this and hope you use us again.

Many thanks
UK Tool Mart

Valorada con 1 estrellas sobre 5

sold me product what was out of stock.

make sure you update a product properly, then taking money out someone's acount then the next day sending an email saying this item is out of stock, be more organised with what your doing because with my experience i will probably not order from this website again. thank you for the refund

2 de marzo de 2016
Opinión espontánea
Logotipo de UK Tool Mart

Respuesta de UK Tool Mart

Hi Sam,

Very sorry we were not able to fulfil your order.
Our website is currently being remade and further glitches like this will not occur.
Due to your order being placed on the weekend there was a slight oversell on your particular item.
Full refund given first thing Monday.

Apologies
UK Tool Mart

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