Ultramarathon Running Store Opiniones 

176
•
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Fantastic all round service, very user friendly website, incredible choice of running shoes. Very reasonable prices. Great communication, quick, free delivery. Nothing negative to say at all. Ordered... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Ordered a pair of trail shoes late on Thursday night and I'm wearing them before midday on Saturday. Great price, super-quick tracked delivery, and I was kept informed at every stage. It's 24 years... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Needed some new FRA qualifying Waterproofs with taped seams, found quite a lot of online providers lacking in detailed description of items i.e. whether taped seams or not, UMRS clearly stated details... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Ultrarunning gear is rather niche and often very expensive. I've now made 3 orders through Ultramarathon Running Store and the process has been extremely smooth each time. I've found Hokas at a great... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de artículos para correr
  2. también en la categoría
  3. Tienda de artículos para deportes al aire libre
  4. Tienda de deportes

Escrito por la empresa

Ultramarathon Running Store (UMRS) is an independent UK specialist in ultra running equipment, founded in 2012. We stock equipment for ultramarathon and ultra running training and racing, including race vests and running backpacks, running socks, hydration equipment, nutrition, clothing and accessories. UMRS is online only. Products shown as available are held in stock and orders are dispatched from our warehouse in Bristol, UK. Ultramarathon Running Store is a trading name of ULTRAMARATHONRUNNING Ltd.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

176 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(176)

0 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Brilliant every time

Brilliant every time, great gear and great delivery.

29 de mayo de 2021
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Thanks for that KC! Keith

Valorada con 5 estrellas sobre 5

I rang asking for a particular product…

I rang asking for a particular product that was not showing on the website, Jeanette could not have been more helpful. She rang me back and went to a lot of trouble to ensure |I could order the product as she had found the last one in the warehouse. A first class customer service experience and speedy delivery. Fingers crossed it helps me get to the finish of my next race !!

16 de mayo de 2021
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Thanks so much Jo! Keith

Valorada con 5 estrellas sobre 5

Fast delivery

Fast delivery, exceeding expectations. Will definitely shop here again

20 de abril de 2021
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Thanks very much Mike! Keith

Valorada con 5 estrellas sobre 5

Very very pleased customer

Brilliant service fast delivery and excellent advice!! Will be buying my shoes again from this store.

9 de abril de 2021
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Thank you Kate! Keith

Valorada con 5 estrellas sobre 5

Envoi très rapide

Envoi très rapide, produits conformes à la commande (sac à dos et filtre à eau). livré en 4 jours.
Je recommande.

9 de abril de 2021
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Thank you for that! Keith

Valorada con 5 estrellas sobre 5

Amazing shop, great experience !!!!

Amazing shop! I bought SALOMON ADV SKIN 12 SET 2021 BACKPACK and the parcel was despatched same day! The day after it arrived at my doorstep 😁 Unfortunately I’ve purchased the wrong size, but after contacting customer service and returning original product, the replacement was sent to me immediately and out of charge. New vest arrived next day.
I highly recommend this shop, as it has large variety of products to choose from. Next day delivery and super friendly and efficient staff it’s another benefit! My product arrived in environmentally friendly packaging which is really important to me- just a little bit to save the planet 😉 I’m super satisfied and will totally buy from this shop in the future!

20 de marzo de 2021
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Thanks so much Weroniczka!

Valorada con 5 estrellas sobre 5

No complaints here.

I'm UK based and ordered a pair of Inov8 Terraultra's which are an excellent shoe for trail and road. They arrived within the time frame described at checkout and were in perfect condition on arrival. Absolutely no complaints from me. I am not a robot - BLACK LIVES MATTER.

13 de marzo de 2021
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Thank you Nick! Keith

Valorada con 1 estrellas sobre 5

Unhelpful to new runners

I'm new to ultra running and these guys were really unhelpful when asking for the best type of shoes. On top of this, refunding was drawn out and made more difficult than necessary.

Reply: But I had already answered all the questions and shown you the email chain below which had the answers on. You just couldn't be bothered to go through it.. Which is a shame as the first person I spoke to, Suzanne, was incredibly helpful.

Link to that email chain has been left on the google review for others to decide for themselves.

Reply to Ultramarathons edited response: Keith only asked the same questions that had already been answered. I was looking for advice on which shoes to get as I had already explained;
1) This was my first Ultra
2) The Invo-8 was not suitable for my road running
3) Ground type would be both road and trail (canal paths and woodland).
4) I would be covering 100km
5) I had previously used Nike Flyknit (which is looking like a pretty good option now haha)

I'm happy to keep adding edits as you change your response.

Edit 3: I have just received an email from Trustpilot asking me for proof that I am a genuine customer or they will take down this review! Who knows how many other reviews this company has tried to censor..

Avoid this company.

13 de marzo de 2021
Opinión espontánea
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Respuesta de Ultramarathon Running Store

Hi James, thanks for your review. We are aware you are new to ultra running; that is the reason we asked you several questions. The 'best' running shoe does not exist, otherwise there would be only one shoe on the market. Instead we assess each person's individual requirement, in particular getting to the problem they are trying to fix, or finding out other criteria or preferences they have. We do need the answers to some basic questions in order to provide some suggestions. We can only think you did not see Keith's follow up message asking further questions. We only need the return of the shoes here (with a note inside to identify you) in order to process a refund. Keith

Valorada con 5 estrellas sobre 5

Very impressed

A nice easy website to use, easy order process and arrived incredibly quickly. Very happy, will definitely shop there again.

3 de marzo de 2021
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Respuesta de Ultramarathon Running Store

Thank you Phillip for that! Keith

Valorada con 5 estrellas sobre 5

Fantastic service

Fantastic service, very friendly would definitely buy from them again.

15 de enero de 2021
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Respuesta de Ultramarathon Running Store

Much appreciated Suzie, thank you! Keith

Valorada con 5 estrellas sobre 5

Great service

Great service. No fuss, delivered quickly. I won't bother looking anywhere else in future.

23 de noviembre de 2020
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Thanks a lot for that Will! Keith

Valorada con 5 estrellas sobre 5

Really impressed with Ultramarathon

Really impressed with Ultramarathon. I ordered a pair of Men's Hoka SPEEDGOAT 4 Shoes - I found them to be the most competitive on price but I was equally impressed with their efficient and friendly service. My shoes arrived promptly a day after I ordered them.

I realised these shoes were too small so returned the shoes for a refund and in the meantime bought a pair in the larger size. I was extremely pleased with the speed and professionalism of the team at Ultramarathon - I received regular updates on the refund and my new shoes arrived in under 24 hours. The shoes are great too. All round, I couldn't fault them. Thank you.

27 de octubre de 2020
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Respuesta de Ultramarathon Running Store

Thanks so much James! Keith

Valorada con 4 estrellas sobre 5

Return of Hoka One One

Bought a pair of Hoka One One that turned out to be a number too small. The process regarding return was handled quickly and efficient and to my overall satisfaction

20 de octubre de 2020
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Thanks Thomas. Keith

Valorada con 5 estrellas sobre 5

Great shop

Great shop, great service. Fast and professional.

22 de septiembre de 2020
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Thank you for that Jorge! Keith

Valorada con 5 estrellas sobre 5

A gem of an online experience

This is one of my favourite online shops for anything running related. Fantastic quality products and great prices. Extremely fast and efficient service. Highly recommended.

17 de agosto de 2020
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Respuesta de Ultramarathon Running Store

Thanks for that Karolyne! Keith

Valorada con 5 estrellas sobre 5

Very helpful

Very helpful, friendly and swift service.

8 de agosto de 2020
Opinión espontánea
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Respuesta de Ultramarathon Running Store

Thank you Ian! Keith

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