Ultramarathon Running Store Opiniones 

176
•
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Fantastic all round service, very user friendly website, incredible choice of running shoes. Very reasonable prices. Great communication, quick, free delivery. Nothing negative to say at all. Ordered... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Ordered a pair of trail shoes late on Thursday night and I'm wearing them before midday on Saturday. Great price, super-quick tracked delivery, and I was kept informed at every stage. It's 24 years... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Needed some new FRA qualifying Waterproofs with taped seams, found quite a lot of online providers lacking in detailed description of items i.e. whether taped seams or not, UMRS clearly stated details... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Ultrarunning gear is rather niche and often very expensive. I've now made 3 orders through Ultramarathon Running Store and the process has been extremely smooth each time. I've found Hokas at a great... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de artículos para correr
  2. también en la categoría
  3. Tienda de artículos para deportes al aire libre
  4. Tienda de deportes

Escrito por la empresa

Ultramarathon Running Store (UMRS) is an independent UK specialist in ultra running equipment, founded in 2012. We stock equipment for ultramarathon and ultra running training and racing, including race vests and running backpacks, running socks, hydration equipment, nutrition, clothing and accessories. UMRS is online only. Products shown as available are held in stock and orders are dispatched from our warehouse in Bristol, UK. Ultramarathon Running Store is a trading name of ULTRAMARATHONRUNNING Ltd.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

176 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(176)

0 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Superb site and Service

I love this shop. I've bought so many items from this store and have always received a first class service. Quick, efficient and superb customer service. Awesome+++

29 de diciembre de 2017
Opinión espontánea
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Respuesta de Ultramarathon Running Store

Many thanks William for taking time to add your review. Keith

Valorada con 1 estrellas sobre 5

Sono dei cialtroni, STAY AWAY FROM THIS SHOP!

Sono dei cialtroni, mi hanno venduto una scarpa difettosa ed hanno rifiutato di cambiarla. NON ACQUISTATE! ATTENZIONE! STATE ALLA LARGA.......DO NOT BUY! CROOKS! THEY SOLD ME A DEFECTIVE SHOES AND REFUSE TO CHANGE IF I DON'T PAY AN OVERLOAD! STAY FAR FROM THIS SHOP.......

21 de septiembre de 2017
Opinión espontánea
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Respuesta de Ultramarathon Running Store

Thanks for your review Carlo. It seems like a straight forward case, the defect was reported to us and we have requested the return of the shoes so that we could make a refund or exchange if you prefer. Keith

Valorada con 5 estrellas sobre 5

After one run in my new Hokas

After one run in my new Hokas, I soon realised that they were too small. I returned them for a possible exchange, being entirely honest that they had been used, however briefly. Although I did not get an exchange, I was not disappointed in Ultramarathon Running Store. The shoes did show some wear, so I understand. It was my mistake wearing them outside.
The main things are that the price was excellent, delivery quick and Keith even posted them back to me for a second time at his own expense and did not make an issue of it.
I will definitely consider Ultramarathon Running store for myself and my wife in the future. I will also recommend them to friends who run.

4 de septiembre de 2017
Opinión espontánea
Valorada con 5 estrellas sobre 5

Top notch service

The company were quick to deliver and provided excellent service. Would highly recomend over those rather faceless companies

22 de julio de 2017
Opinión espontánea
Valorada con 2 estrellas sobre 5

Over 1 month to get a pair of shoes!

I bought Hoka shoes on 19/02/2017. A different model arrived. I had to repack them, go to post office and send them back. Then no news for weeks until I finally got the shoes I ordered this morning (20/03/17), just over a month after my original purchase.
In the meantime I sent several emails trying to get a tracking number that were simply ignored (turns out they don't use tracked post!).
My experience with ultramarathonrunningstore was very frustrating and their customer service obviously do not care. I will not buy from them again.

20 de marzo de 2017
Opinión espontánea
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Respuesta de Ultramarathon Running Store

Thanks for your review. I apologise again for missing one of your messages, which I apologised for. We sent six messages in total to respond and update you as best we could. I'm sorry that you are not satisfied but at the same time I am satisfied we tried our very best to resolve everything as best we could in good faith. Best wishes. Keith

Valorada con 5 estrellas sobre 5

Fantastic across the board!

Very very pleased with my shopping experience with these guys. Customer service was superb, responded within minutes to my enquiry at 9pm, thank Keith! I chose standard first class delivery and the item arrived the next day. I ordered the Ultimate Direction SJ Ultra Vest 3.0. It was competitively priced and these guys even threw in a free Ultimate Direction Body Bottle Plus, this sells for £18 normally! Absolutely brilliant. I completely recommend to everyone.

25 de agosto de 2016
Opinión espontánea
Valorada con 4 estrellas sobre 5

Responsive customer service.

Due to the unusually long delivery time to the Netherlands (20 days from order) I had sent them lots of queries and complaints.
They always replied on my emails promptly and in a very polite, professional way.
I would use them again.

10 de junio de 2016
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fast delivery, no issue with returns when needed, perfect

I bought a running vest from the online store and it arrived within 2 days standard delivery. Everything was packaged securely and the product was great but unfortunately didn't fit quite right. I returned it asking for a monetary refund so I could buy another, possibly another brand and everything again went smoothly, refunded quickly and no hassle at all. Based on that being my first transaction and everything going so well I trust these guys, will be the place I go from now on for all my higher end running gear purchases.

2 de abril de 2014
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very helpful and fast service

I made an order with them in December. Before buying, I had various questions about the items. So I contacted them over the e-mail and received fast replies with the right amount of information in them.

They shipped my order the following morning and it took 1 day for it to arrive. So their standard delivery within UK is very fast and their UK shipping charges within UK are OK as well.

So it's everything you would expect from good internet store. I would do an order with them again if there is such need in the future

2 de enero de 2013
Opinión espontánea

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