Second time have used this company and both times really please with their response time to my emails and telephone calls will definitely use them in the future again
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Consulta las opiniones de los clientes
Working with this company for more than 4 years now and never had a problem with my orders. All parts still working, at least got no complains from my clients by now. Orders can be same day collected... Ver más
Bazing fast for the CAD Design. Overall they were quite fast for replying to my email. Design was quite standard, so no time was taken to adjust the desing acording to specific areas and potential he... Ver más
Outstanding customer service, I emailed at 3.50pm asking for some more pipe or underfloor heating, they emailed back within 2 minutes saying if I ordered within 15 mins they would get me on to todays... Ver más
Información sobre la empresa
Información proporcionada por diversas fuentes externas
Buy Underfloor Heating FREE UK DELIVERY, FREE CAD DESIGN, same-day despatch when ordered before 2 PM. Next Day Delivery 0207 183 2784
Información de contacto
Unit 19 Enterprise Industrial Estate, Bolina Road, SE16 3LF, London, Reino Unido
- 02071832784
- sales@underfloorheatingexpress.com
- www.underfloorheatingexpress.com
4,6
Excelente
426 opiniones
Invita a los clientes a opinar
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Ha contestado el 100% de las opiniones negativas
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V Good pricing and prompt delivery
V Good pricing and prompt delivery.
I will use again in future.
27 de febrero de 2025
Not the best
I called Underfloor Heating Express with a fairly routine query about an installation. Colleague on the phone was unable to provide any insights at all and clearly had very little knowledge of the product. No-one else was available to speak to. When I went to the Bermondsey warehouse to pick up some kit, I had to wait around for a long time for anyone to appear and serve me. Products are cheaper than many competitors but I would pay more and go somewhere with proper customer service.
28 de febrero de 2025
Good website & service
22 de enero de 2025
Respnsive and friendly
Respnsive and friendly. Also understanding when I had to eturn the pumps
13 de enero de 2025
Quick to arrive and good quality
Excellent and quick. My second order of pipe. Almost done now!
2 de diciembre de 2024
Very good equipment.
Very good equipment and looks and works very well. Dropped a star for the lack of instructions although YouTube helped.
Would definitely recommend.
25 de noviembre de 2024
I’m satisfied that William professional…
I’m satisfied that William professional service, attitude and working effort; many thanks
7 de octubre de 2024
Quick delivery and quality product
Quick delivery and quality product. Will certainly use them again. I have installed many UFH systems but really liked the quality of the manifold, valves and pump.
7 de octubre de 2024
Good value for money
Easy to navigate website, good value for money and fast delivery.
16 de agosto de 2024
Buy locally
Went wrong from start to finished sadly. Looked good fitted well however things go wrong.
30 de septiembre de 2024
Respuesta de Underfloor Heating Express
Dear customer, could you let me know more details about what went wrong so I can help you further.
Tried to make me pay for FREE delivery!!!
Order included delivery, got a phone call the next day to say delivery £80. I refused and stated I had an invoice with FREE delivery, gave my home address. Another phone call saying £60 delivery, I again stated I wanted FREE delivery. They eventually emailed me that it would be free delivery after all. Not impressed
11 de septiembre de 2024
Ordered items with free delivery
Ordered items with free delivery, got a call saying delivery would be £83.......
Changed address and price changed to £60....
Refused to pay as I have an invoice with FREE delivery.
Now got free delivery to my home address rather than the job address. What a pain...
11 de septiembre de 2024
Opinión espontánea
Turned up on time with all the nuts…
Turned up on time with all the nuts inserts and brackets i needed works well too
19 de agosto de 2024
Order the part and received next day
5 de agosto de 2024
Very helpful from design to supplying
Very helpful from design to supplying
Great officd team
25 de junio de 2024
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