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Información sobre la empresa

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  4. Proveedor de artículos de consejería

Escrito por la empresa

Everyday essentials for student houses, cheap and in bulk. Toilet roll, kitchen roll, washing up liquid, bin bags, toiletries... Delivered to your door, cheaper than your average shop or supermarket! Save Time, Save Money, Buy Smart, Buy Bulk


Información de contacto

4,2

Muy bueno

TrustScore: 4 sobre 5

15 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,2

Todas las opiniones

(15)

0 opiniones en los últimos 12 meses

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Valorada con 2 estrellas sobre 5

The delivery time was a lot longer than …

The delivery time was a lot longer than it should have been and customer services failed to call back. Additionally when offering me a discount and me refusing it as I get a bigger discount as part of being a student they told me they would call me back and they never did.

Toilet paper squares are too tiny for my butt.

Have now emailed the company - waiting for response.

21 de septiembre de 2017
Opinión espontánea
Logotipo de Uni Bulk Buy

Respuesta de Uni Bulk Buy

Hi there, I'm really sorry to hear your review!
Can you supply me with your name so i can get to the bottom of what happened please?
Regards
Jason

********************************************************
25/09/17

Hi Laura,

Thanks for emailing your name.

I've now had time to digest the information regarding your order and am really sorry for any bad feeling you have towards us at Uni Bulk buy.

I see that your order was recieved by us on 4th Aug 2017 @ 20:32 - as this is out of our standard working day (Monday-Friday 8am - 5pm) your order wasnt put onto our system until the following Monday 7th, your order left us that day on a standard 48 hour service arriving with you on Wednesday 9th. other than us paying extra for a next day service i cannot see whe did much wrong.
I do apologise for customer service not returning your call and this has been addressed.

Regarding a bigger discount being a student; we work alongside NUS Extra offering monthly Discount codes and they are always available. I can see that you used our August Code with 10% off your order.

And finally the matter of the 'toilet paper squares being too tiny for your butt' :) We have many options of Toilet paper from Budget to Luxury at Uni Bulk Buy I can send you a 4pk of a new 3ply toilet roll we now stock if you can confirm your still at the same address? I think you will like it as the sheets are larger than what you ordered from us.

Please contact me if you need any further assistance as it would be nice to draw a line under this minor issue.

Yours sincerely

Jason
admin@unibulkbuy.co.uk

Valorada con 5 estrellas sobre 5

Fantastic quality

Fantastic quality, lasts ages!

21 de septiembre de 2017
Opinión espontánea
Logotipo de Uni Bulk Buy

Respuesta de Uni Bulk Buy

Thanks Shan! :)

Valorada con 5 estrellas sobre 5

Good company to do business with

I have ordered a few times from this company now. If I have any issues they are courteous and answer promptly. Deliveries are always fast and costs are very good.

5 de marzo de 2016
Opinión espontánea
Logotipo de Uni Bulk Buy

Respuesta de Uni Bulk Buy

Thanks for your review Kar - hope you keep coming back :)

Valorada con 5 estrellas sobre 5

Great service

Quick delivery and great prices, just what I need!

26 de febrero de 2016
Opinión espontánea
Logotipo de Uni Bulk Buy

Respuesta de Uni Bulk Buy

YEY!! Thanks JoJo Young!! thats great to hear!

Valorada con 4 estrellas sobre 5

Excellent service

Arrived quickly. When I noticed an item missing from my order, they sent it immediately and refunded my delivery charge as an apology, quick service, great customer service.

25 de febrero de 2016
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent Service

Really good customer service!! I've ordered from UnibulkBuy several times as i live in a house of 9 so its incredibly useful when it comes to organising who buys the toilet roll. Every time I've order I've received my delivery within 2 days and whenever I've had any queries they've been answered in good time. Would highly recommend, saves the pennies and the time!!

24 de febrero de 2016
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very Responsive

Was initially worried because I never received a shipping confirmation and I was going away on holiday so needed the parcel urgently. After talking to them on Live Chat on their website they asked me to check my junk folder and I found the email which had been sent the day before saying my parcel would arrive the next day, which it did.

24 de febrero de 2016
Opinión espontánea
Valorada con 1 estrellas sobre 5

Missing items.

The package arrived in a tiny box, everything was shoved into it and I'm assuming that's why one of the items wasn't in there, there would have been no room. I emailed and told them about it, I received a reassuring email that I would be sent the item, but wasn't. Won't be ordering again, as nice as the email was I don't know if I could trust them again.

24 de febrero de 2016
Opinión espontánea

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