visited the Boston store, I personally have never needed to look for a carpet myself so was feeling quite anxious about the visit. As soon as I arrived I was greeted by team members, I approached the... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
visited the Boston store, I personally have never needed to look for a carpet myself so was feeling quite anxious about the visit. As soon as I arrived I was greeted by team members, I approached the... Ver más
La empresa ha respondido
Matt from Boston store has been brilliant over the years he recently came to measure up our bathroom and explained the best options we then went into the store and he gave his expertise and helped pic... Ver más
La empresa ha respondido
We were very happy with the sales team and the fact they would hold the carpets and flooring until we were ready as we were renovating. We had most carpets fitted in one day and as the hall still need... Ver más
La empresa ha respondido
From the moment we entered the store in Boston, Lincolnshire, all staff were welcoming and super friendly. CHRIS looked after us, utterly helpful, professional and excellent sense of humour whilst do... Ver más
La empresa ha respondido
United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.
Escrito por la empresa

That's our promise

45 Main Ridge East, PE21 6ST, Boston, Reino Unido
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 48 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Very friendly staff, came over to offer help straight away each time and knowledgeable.

Respuesta de United Carpets & Beds - Boston
Great advice,helped me choose the right mattress for me.friendly,polite and very helpful staff, would recommend them personally. Previously also bought a carpet approx 8 years ago and it's still looking good

Respuesta de United Carpets & Beds - Boston
Great experience and very helpful staff.
The person came for fitting was very good in his hand and professional.

Respuesta de United Carpets & Beds - Boston
They made the experience for buying and getting our carpet fitted a really easy process. When it came to have the carpet fitted the fitter respected our property, he was very professional, clean and polite, the finished product I was very very pleased I can not fault the sales team nor the fitter fitting and cleaning up after job, the carpet looks and feels amazing top marks to every one involved

Respuesta de United Carpets & Beds - Boston
Excellent service
Excellent product
Excellent delivery

Respuesta de United Carpets & Beds - Boston
Excellent service. Worked really hard and really fast, leaving my living room looking great. The staff in shop were really helpful and the guy who did the fitting was really fast and helpful.
I would hundred percent recommend this company and I will be using them again. Thank you guys.

Respuesta de United Carpets & Beds - Boston
Excellent service , Chris explaining about flooring, huge range to choose from , beds guided us into the best one to suit our needs , knowledgeable professional thoughtful ,Mat came to measure for new flooring knowledgeable professional excellent service, Craig finalised flooring very helpful kind professional.
A great team
Raymond

Respuesta de United Carpets & Beds - Boston
1. Will it help ? No.
2. Will the damage be sorted? No
3. Do you really care ? No
However over two visits you have managed to waste a whole day, not told the truth, damaged my front door, ripped brand newly hung wallpaper, marked a newly painted ceiling, and the carpet threshold still fitted right even after the second visit. But you know what you won’t taken accountability and the fitter isn’t employed by us. But you still sent brand new creased carpet which resulted in me having to have the central heating in full blast and a calor fire lifted upstairs and left on to apparently decrease it. This is genuine not simply a moan, all fact so please feel free to come and for yourselves. Oh and the charges were also incorrect. So overall a terrible experience!
They now respond saying I should contact customer services if I’m not happy! How about you email me on…(very convenient the site doesn’t except email ad) so I’m sure if wanted to really have some interest you could call the Boston office and figure out who I am, what has gone wrong and arrange to come view the damage and listen to facts

Respuesta de United Carpets & Beds - Boston

Respuesta de United Carpets & Beds - Boston
Great price and good quality products, staff didn’t pester us to buy more expensive products. Fitting of carpet and laminate flooring were done to a great standard and they were very friendly

Respuesta de United Carpets & Beds - Boston
I think I've been here about 4 or 5 times now. Every time walked out with exactly what I need at a great price to! I always like to shop around usually but I've given up on that now since its much easier just to come here and get what I need. Quality, service, fitting and selection can't be beat anywhere else.

Respuesta de United Carpets & Beds - Boston
Very good Double bed and single beds as well as all mattresses

Respuesta de United Carpets & Beds - Boston
Friendly staff, very helpful I choosing our carpets

Respuesta de United Carpets & Beds - Boston
Excellent service good quality product every one polite few marks left on walls but nothing that can't be sorted

Respuesta de United Carpets & Beds - Boston
Used them many times now, exactly what I needed when required

Respuesta de United Carpets & Beds - Boston
We went in looking to get a whole house carpeted. Craig was very helpful and knowledgeable about what type of carpet I would need. He went above and beyond with his help and got me booked in for the fitting very soon. I will definitely be using this store again in the future. Thank you so much Craig.

Respuesta de United Carpets & Beds - Boston
Excellent service from in-store and to the fitting of our carpet. Everyone is so helpful and contientous, will recommend to all our family and friends.
Norman and Julie shed

Respuesta de United Carpets & Beds - Boston
Very helpful without being pushy. Had the flooring I was looking for and was willing to store it until I was ready to have it fitted.

Respuesta de United Carpets & Beds - Boston
Lots of helpful advice in store went above and beyond with helpful advise, the delivery personnel were pleasant, respectful at all times
Delivery was quick.
Very pleased with purchase, will buy again in the near future.

Respuesta de United Carpets & Beds - Boston
One of the employees was in a hurry, after finishing the job he left me a terrible mess, he didn't even put the remains of the carpet in a bag, he left all the mess in the middle of the room. He took the door out of my room and when I asked him to put it back on, he quickly replied that now it wouldn't fit, and before the carpet was put on I had the same carpet put on and the door fit. He wanted to finish as quickly as possible, take the money for the job and leave. I had to call a neighbor to put the door on for me. This gentleman, who I am not happy with, had glasses, if that helps in assessing the employee. The job is done, but the mess that was left and the approach to the customer gives a lot to think about.

Respuesta de United Carpets & Beds - Boston
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.