visited the Boston store, I personally have never needed to look for a carpet myself so was feeling quite anxious about the visit. As soon as I arrived I was greeted by team members, I approached the... Ver más
La empresa ha respondido
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visited the Boston store, I personally have never needed to look for a carpet myself so was feeling quite anxious about the visit. As soon as I arrived I was greeted by team members, I approached the... Ver más
La empresa ha respondido
Matt from Boston store has been brilliant over the years he recently came to measure up our bathroom and explained the best options we then went into the store and he gave his expertise and helped pic... Ver más
La empresa ha respondido
I’m genuinely delighted with the service I received from United Carpets, and I want to express my appreciation for the care, professionalism, and attention to detail they brought to every part of... Ver más
From the moment we entered the store in Boston, Lincolnshire, all staff were welcoming and super friendly. CHRIS looked after us, utterly helpful, professional and excellent sense of humour whilst do... Ver más
La empresa ha respondido
United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.
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That's our promise

45 Main Ridge East, PE21 6ST, Boston, Reino Unido
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One of the employees was in a hurry, after finishing the job he left me a terrible mess, he didn't even put the remains of the carpet in a bag, he left all the mess in the middle of the room. He took the door out of my room and when I asked him to put it back on, he quickly replied that now it wouldn't fit, and before the carpet was put on I had the same carpet put on and the door fit. He wanted to finish as quickly as possible, take the money for the job and leave. I had to call a neighbor to put the door on for me. This gentleman, who I am not happy with, had glasses, if that helps in assessing the employee. The job is done, but the mess that was left and the approach to the customer gives a lot to think about.

Respuesta de United Carpets & Beds - Boston

Respuesta de United Carpets & Beds - Boston
Professional service. Had to change fitting date but all good. Very happy with fitter, friendly and exceptional service on his part and did a wonderful job on our new build property, all rooms and stairs, plus kitchen. Looks lovely. Would highly recommend.

Respuesta de United Carpets & Beds - Boston
My new bed came damaged still waiting for panels to come staff been helpfull but been waiting well over a month now won't buy another bed or furniture from there

Respuesta de United Carpets & Beds - Boston
Excellent professional friendly service and a reasonable price

Respuesta de United Carpets & Beds - Boston
Very helpful staff, friendly professional and knowledgeable. Always buy carpets from here because we always find something we like and the price and quality are always better than anywhere else. Service is always outstanding.

Respuesta de United Carpets & Beds - Boston
Great from Start from finish. Lots of.information to help choose flooring. Fitter was brilliant.

Respuesta de United Carpets & Beds - Boston
The Salesmen were exceptionally busy, but still made time for everyone. They gave good advice and were very friendly.

Respuesta de United Carpets & Beds - Boston
Excellent customer service inshore and excellent service from carpet fitters

Respuesta de United Carpets & Beds - Boston
Easy to purchase the carpet in store, helpful staff who talked through the costings clearly. Communicated clearly when the carpet would be fitted.

Respuesta de United Carpets & Beds - Boston
The carpet fitters did a good job till they had to call for help however he did my lounge carpet I found a hole where they cut it with their Stanley knife so disappointed

Respuesta de United Carpets & Beds - Boston
Very happy with service and quality of underlay and carpet, fitting done very professionally as well would definitely recommend

Respuesta de United Carpets & Beds - Boston
Ash, one of the salesmen was brilliant. Took time with me to work out what type of carpet was the best for the room we needed it for and advised me very well.
Love our new carpet.

Respuesta de United Carpets & Beds - Boston
Ordered flooring for the whole house. The staff were very patient, helpful, knowledgeable & not at all pushy. Flooring all fitted on the agreed dates and they've done a fabulous job, very happy.

Respuesta de United Carpets & Beds - Boston
Great service from United Carpets at Boston. Chris in the showroom was really helpful.

Respuesta de United Carpets & Beds - Boston
My king size bed the mattress has about a 3 inch gap at the bottom ? Is that so?

Respuesta de United Carpets & Beds - Boston
I have purchased more expensive carpets from United C and B before but this time I needed cheap, cheerful and quick and I got all three 😊Friendly? helpful and accommodating

Respuesta de United Carpets & Beds - Boston
Sales assistant was very helpful with advice and such forth. When I made my decision on a bed, sales part was easy, delivery was easy and delivery driver was helpful as well. Very satisfied with the mattress I bought. All in all a good experience but then they always are good in there.

Respuesta de United Carpets & Beds - Boston
Salesman friendly and aren't on you as soon as you go into the store which is good they give you a bit of time to look around before they ask if you need any help with anything. We bought a mattress and are very pleased with it, good price and very comfortable.

Respuesta de United Carpets & Beds - Boston
Friendly staff , who quickly answered my questions, were not pushy but extremely helpful. Helped in flooring selection, booking in of measure and the man who measured came on time , was very polite and helpful . Price given for flooring and agreed . I then called back into shop confirmed selection and paid . Brilliant service from start to finish . Booked in on day required. Definitely use again as I have done many times in the past.

Respuesta de United Carpets & Beds - Boston
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