United Carpets & Beds Opiniones 

11.708
TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Purchased new flooring for my bathroom ,from the Burslem ,stoke on Trent store , Has usual , Great service , staff really helpful , lots of choice and happy with the prices All my flooring I have... Ver más

Valorada con 3 estrellas sobre 5

I was really happy with the service within the shop, including the first initial appointment. Staff have always been friendly and very helpful. What hasn't been so great has been the fitting. Desp... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

No pressure selling in the shop.We were left to browse until ready. Flexible fitting dates and happy to store carpet until we had room decorated 2-3 weeks later. Slight hiccup with fitting day due t... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I have recently bought a new house in West Hull which I have renovated throughout July ‘26 I contacted the United Carpet store on Boothferry Road on 3 separate occasions as work progressed for my... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de alfombras
  2. Tienda de muebles para dormitorio
  3. Tienda de pisos
  4. Tienda de muebles
  5. Tienda de mobiliario para salones
  6. Colchonería

Escrito por la empresa

United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.

The United Way!

Escrito por la empresa

FREE Samples
Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
FREE Measure & Estimate
We can expertly measure your room and provide an accurate estimation of cost.
Interest FREE Credit
0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.

Value for money

That's our promise

That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!

Información de contacto


4,6

Excelente

TrustScore: 4.5 sobre 5

12 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 100% de las opiniones negativas

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4,6

Todas las opiniones

(11.708)

1995 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Absolutely fantastic service from Kyle

Absolutely fantastic service from Kyle! From the moment we arrived, he was friendly, welcoming, and genuinely happy to help. His knowledge of the carpets was exceptional, and he took the time to explain everything clearly, making it easy for us to choose the perfect carpet for our home.
Kyle was professional, patient, and incredibly informative throughout the whole process. Nothing was too much trouble, and his honest advice gave us complete confidence in our decision.
We are absolutely delighted with our new carpet and couldn't be happier with the service we received. A huge thank you to Kyle for making the experience so easy and enjoyable. We highly recommend him to anyone looking for outstanding customer service and expert advice. Five stars, thoroughly deserved!

4 de julio de 2026
Opinión espontánea
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Respuesta de United Carpets & Beds

Hi, thank you so much for your fantastic five-star review.

We're delighted to hear about the outstanding service you received from Kyle. It's wonderful to know that his friendly and welcoming approach made such a positive impression from the moment you arrived, and that his product knowledge and expertise helped you find the perfect carpet for your home.

Most importantly, we're delighted that you're so happy with your new carpet. Thank you for choosing us and for taking the time to share your experience!

Valorada con 5 estrellas sobre 5

Excellent customer service from start…

Excellent customer service from start to finish from choosing the carpet in store and then being fitted, professional and excellent value for money, highly recommend

29 de junio de 2026
Opinión espontánea
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Respuesta de United Carpets & Beds

Hi, thank you for taking the time to leave such kind feedback.

Its such a pleasure to hear that our Arnold store could meet your expectations and provide you with an excellent service throughout.

Thank you so much for the recommendation. Have a wonderful day.

Valorada con 5 estrellas sobre 5

Highly recommended Mansfield store

Warm welcome at the Mansfield store - took the time to understand the work I needed doing - professional, friendly service - good communication throughout the job - accommodating when things didn’t go to plan - expert advice from the fitter on the day - exceptional pleased with the end result and much cheaper than the other quotes I had - highly recommend

18 de junio de 2026
Opinión espontánea
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Respuesta de United Carpets & Beds

Hi Jane, thank you so much for your wonderful review and recommendation.

We're delighted to hear that you received a warm welcome at our Mansfield store and that the team took the time to understand your requirements from the very beginning.

We're thrilled that you're exceptionally pleased with the finished result and found us to be great value compared to other quotes.

Thank you again for your kind words and for choosing us. We truly appreciate your support and look forward to helping you with any future flooring projects!

Valorada con 5 estrellas sobre 5

Last few experiences have been great…

Last few experiences have been great from sales to fitting. I will return when more carpets are needed. Thanks

27 de mayo de 2026
Opinión espontánea
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Respuesta de United Carpets & Beds

Hi Chris, thank you for taking the time to leave such kind feedback.

Its such a pleasure to hear that our Sheffield store could meet your expectations and provide you with a 5 star service throughout.

We look forward to assisting you again. Have a wonderful day.

Valorada con 5 estrellas sobre 5

Good fitting carpet

Really happy with carpet fitted really well.
Always been happy with United carpets.

12 de junio de 2026
Opinión espontánea
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Respuesta de United Carpets & Beds

Hi Michael, thank you for taking the time to leave such a fantastic review.

Its so great to hear that our Sheffield store could make your experience with us a positive one, and that you're happy with the finished results of your carpets!

Thank you so much for the recommendation. Take care.

Valorada con 5 estrellas sobre 5

Fantastic service from Alex

Fantastic service from Alex when selecting our carpet fitting was quick and efficient no complaints at all

19 de junio de 2026
Opinión espontánea
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Respuesta de United Carpets & Beds

Hi Branden, thank you for taking the time to leave a review.

Its a pleasure to hear that you're happy with the fantastic service that you recieved from our Nuneaton store.

Thank you so much for the recommendation. We hope to assist you again in the future.

Valorada con 5 estrellas sobre 5

Went in just to see what we could get…

Went in just to see what we could get and within 15-20 minutes we had our new flooring ordered and paid for.
Very friendly and knowledgeable staff at the Boston store

21 de mayo de 2026
Opinión espontánea
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Respuesta de United Carpets & Beds

Hi Sarah, thank you for taking the time to leave such kind feedback.

Its such a pleasure to hear that our Boston store could meet your expectations and provide you with a 5 star service throughout.

We hope you enjoy your new flooring in many years to come. Have a wonderful day.

Valorada con 5 estrellas sobre 5

Myself and family always get our…

Myself and family always get our carpets from here, all staff are so friendly helpful and accommodating. Will continue to come here for carpets in the future and would recommend.

3 de junio de 2026
Opinión espontánea
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Respuesta de United Carpets & Beds

Hi Karen, thank you for taking the time to leave a review.

Its a pleasure to hear that you're happy with the service that you recieved from our Pontefract store.

Thank you so much for the recommendation. We hope to assist you again in the future.

Valorada con 3 estrellas sobre 5

Good service to start off with but a…

Good service to start off with but a few problems regarding fitter and dates being changed

3 de julio de 2026
Opinión espontánea
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Respuesta de United Carpets & Beds

Good afternoon Stephen, thank you for taking the time to leave a review.

We're pleased to hear that you were happy with the service you received initially, but we're sorry to learn that there were issues regarding the fitter and changes to the fitting dates. We understand how frustrating this can be, especially when you've made arrangements around an agreed appointment.

We appreciate your feedback, as it helps us identify areas where we can improve our service and communication. We hope that despite these difficulties, you are happy with the finished result.

If there is anything further you would like to discuss, please don't hesitate to contact the store directly and we'll be happy to help.

Kind Regards
The United Team

Valorada con 5 estrellas sobre 5

The floor fitter was extremely…

The floor fitter was extremely professional and polite he respected our home and made us feel we were in safe hands. The quality of the finish was beyond our expectations and we would highly recommend to anybody thinking of having their floor done.

3 de julio de 2026
Opinión espontánea
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Respuesta de United Carpets & Beds

Hi Clive, thank you for taking the time to leave such kind feedback.

Its such a pleasure to hear that our Northfield store could meet your expectations and provide you with a positive service throughout. We're so pleased that you're happy with the finished results of your flooring.

We hope to assist you again in the future. Have a wonderful day.

Valorada con 5 estrellas sobre 5

Last week I called in to United Carpets…

Last week I called in to United Carpets Dudley to view some carpets for my bedroom. I was met with a very friendly sales person called Darren. Having explained what I was after Darren showed me the area of carpet I should be looking at and was then left in peace to wander at my leisure. I was in no way pestered or bothered by any sales people (which I liked very much) until I asked for help. Darren was very helpful, explained which underlay was most suitable for the carpet I had chosen, and bearing in mind that I am an amputee wheelchair user, which underlay would be better for the wheelchair use.
I also needed a rug made to my special dimensions which would have to be sent away to have the edges bound and secured. Ismail, the manager, explained what I could have and I chose the carpet to be made into a rug for my lounge and Ismail took care of the rest for me.
The bedroom carpet was fitted yesterday by a very pleasant gentleman called Chris. Chris made the fitting experience much easier for me by his helpfulness with the bed moving and his pleasant attitude. The carpet is now down and looks great. There was no mess to clear up and the whole experience from the purchasing, from the booking a fitting date, to the actual fitting was much easier than I thought it would be. Thank you guys.
I am now looking forward to my lounge rug to be delivered which will be on Monday coming.
I would like to thank Ismail and his staff for the very helpful way they looked after me and made choosing my carpets much more pleasant than I was expecting it to be.
Isabel

2 de julio de 2026
Opinión espontánea
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Respuesta de United Carpets & Beds

Hi Isabel, thank you so much for taking the time to leave such a detailed review.

We're delighted to hear that Darren, Ismail, and Chris all helped make your experience a positive one from start to finish. It's wonderful to know that Darren was able to guide you to the right carpet and underlay while taking your specific needs into consideration.

We're also pleased that Ismail was able to assist with your bespoke rug order and ensure everything was arranged smoothly for you. It's great to hear that Chris completed the fitting to such a high standard and helped make the process as easy and stress-free as possible.

We hope you love your new lounge rug just as much when it arrives, and we look forward to welcoming you back to United Carpets Dudley in the future.

Thank you again for your wonderful feedback.

Valorada con 5 estrellas sobre 5

Wrexham branch above and beyond

Wrexham branch what can i say other than ten out of ten,from start to end they have always come up trumps,fantastic store staff who care about your needs and aim to fulfill them,from measuring,estimates and great quality products,had bedroom carpets fitted excellent quality,fitted a large conservatory today with high quality vinyl and waiting for stairs to be done now with stair runner. The fitters are the most nicest guys and helpful. Highly recommend.

2 de julio de 2026
Opinión espontánea
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Respuesta de United Carpets & Beds

Hi, thank you so much for your amazing review and for your continued trust in our Wrexham team.

We're delighted to hear that you've had such a positive experience from start to finish. It's wonderful to know that our store team have been able to help with everything from measuring and quotations through to finding the right products for your home.

Thank you for your recommendation. We look forward to completing your stair runner and helping you with any future flooring projects.

Valorada con 5 estrellas sobre 5

Carpet purchaseWe recently visited the Boston…

We recently visited the Boston Lincolnshire branch of United Carpets to purchase a new lounge carpet, we were looked after by Alex who impressed us with his keen attitude and product knowledge, all questions we had were answered and he was polite throughout.

30 de junio de 2026
Opinión espontánea
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Respuesta de United Carpets & Beds

Hi Stephen, thank you for taking the time to leave such kind feedback.

Its such a pleasure to hear that our Boston store could meet your expectations and provide you with a positive service throughout.

We hope to assist you again in the future. Have a wonderful day.

Valorada con 5 estrellas sobre 5

Carpet fitters came on time

Carpet fitters came on time. Moved furniture and wouldn't let me move a thing. Cleaned up after them. Was very polite. Will be using them again for my bathroom, hallway and 2 bedrooms real soon

5 de junio de 2026
Opinión espontánea
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Respuesta de United Carpets & Beds

Hi Andrea, thank you for taking the time to leave such kind feedback.

Its such a pleasure to hear that our Boston store could meet your expectations and provide you with a 5 star service throughout.

We hope you enjoy your new carpet in many years to come. Have a wonderful day.

Valorada con 5 estrellas sobre 5

Great Service, as usual.

Always our first port of call for flooring. Knowledgeable staff in store who are there when you need them but happy to let you browse. We chose a carpet that needed to be shipped from abroad. It arrived within the time stated and Liam, our fitter, did a brilliant job, arriving super early after sending a message. Well and truly happy with the whole experience and will no doubt be visiting again in the future. Thanks to everyone involved. Can't remember exactly when ordered.

25 de mayo de 2026
Opinión espontánea
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Respuesta de United Carpets & Beds

Hi Janice, thank you for your fantastic review!

We're delighted to hear that you had such a positive experience, from browsing in store and selecting your carpet through to delivery and fitting. It's great to know that the carpet arrived within the expected timeframe and that Liam provided such excellent service on installation day.

Customer satisfaction is always our priority, so it's wonderful to hear that you were happy with the whole experience. We truly appreciate your continued support and look forward to welcoming you back again in the future.

Valorada con 5 estrellas sobre 5

Job very good

Job very good

10 de junio de 2026
Opinión espontánea
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Respuesta de United Carpets & Beds

Hi Kieran, thank you for taking the time to leave a review.

Its a pleasure to hear that you're happy with the service that you recieved from our Pontefract store.

Thank you so much for the recommendation. We hop to assist you again in the future.

Valorada con 5 estrellas sobre 5

Great choice of reasonably priced…

Great choice of reasonably priced carpets, flooring and beds. Purchased 2 very good quality carpets from them at a very good price. Great, friendly, 5 star service. Andrew and Jo, at the Melton Mowbray branch, are very helpful and informative. Highly recommended to anyone looking to purchase a new carpet, bed, or flooring. Delivery service available.

17 de mayo de 2026
Opinión espontánea
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Respuesta de United Carpets & Beds

Hi Gail, thank you so much for your wonderful review and recommendation.

We're delighted to hear that you were pleased with the quality and value of your new carpets, as well as the service you received.

Thank you for choosing us for your flooring needs. We hope you enjoy your new carpets for many years to come, and we look forward to welcoming you back whenever you're ready for your next carpet, bed, or flooring purchase.

Valorada con 5 estrellas sobre 5

Easy purchase at a competitive price

Easy purchase at a competitive price, reasonable delivery period, good communications, and a careful and tidy fitter.

4 de junio de 2026
Opinión espontánea
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Respuesta de United Carpets & Beds

Hi Caroline, thank you for taking the time to leave such kind feedback.

Its such a pleasure to hear that our Queens Road store could meet your expectations and provide you with a 5 star service throughout.

We hope you enjoy your new flooring in many years to come. Have a wonderful day.

Valorada con 5 estrellas sobre 5

The staff at keighley store were very…

The staff at keighley store were very helpful...the fitters were brilliant too ...ive dealt with united carpets for years and the same fitter too...thank you all

22 de junio de 2026
Opinión espontánea
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Respuesta de United Carpets & Beds

Hi Jill, thank you for taking the time to leave such kind feedback.

Its such a pleasure to hear that our Keighley store could meet your expectations and provide you with a brilliant service throughout.

We hope to assist you again in the future. Have a wonderful day.

Valorada con 5 estrellas sobre 5

Staff were very helpful and a pleasure…

Staff were very helpful and a pleasure to deal with.

25 de abril de 2026
Opinión espontánea
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Respuesta de United Carpets & Beds

Hi David, thank you for taking the time to leave a review.

Its a pleasure to hear that you're happy with the service that you recieved from our Kirby store.

Thank you so much for the recommendation. We hop to assist you again in the future.

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