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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

Seriously make absolutely certain you follow their website instructions to the letter. I have completely renewed two doors without any difficulty or problems so 5 stars there. Communication is non exi... Ver más

Valorada con 5 estrellas sobre 5

Having ordered a special front door cylinder lock I had a query and was emailed by Ava who dealt with me and communicated promptly. Ava demonstrated a very professional approach coupled with excelle... Ver más

Valorada con 1 estrellas sobre 5

Don’t use them -time wasters I have been charged for priority tracked delivery and after I called them lady said it will take another week to investigate and send it over

Valorada con 5 estrellas sobre 5

I ordered two cylinder locks from UPVCStore which arrived promptly. I reported an issue with one of the locks to which they responded immediately and sent a replacement. I would say that my experience... Ver más

Información sobre la empresa

  1. Tienda para la reforma del hogar

Escrito por la empresa

....


Información de contacto

3,8

Muy bueno

TrustScore: 4 sobre 5

444 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

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Ha contestado el 16% de las opiniones negativas

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3,8

Todas las opiniones

(444)

39 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Sliding door handle broke and I…

Sliding door handle broke and I approached a local highly regarded door and window company. To say that they were unhelpful would be an understatement!
Then I found UPVC STORE on line. What a huge difference. Found the handles easily, ordered, arrived in no time and fitted with immediate advice following a confusion over fitting. All sorted, no fuss. Why use any other supplier? They were fantastic.

3 de junio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Poor Company

Very poor customer service, absolutely no communication on delivery the driver just turned up, no response to emails, I would not use this company again.

30 de mayo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Deliveey took too long

Deliveey took too long. Sent wrong item. Not answering phone calls to resolve the issue. No answering the emails for the second days. We will have to make a claim through the bank. STAY AWAY!!!

24 de abril de 2025
Valorada con 1 estrellas sobre 5

No customer service

The goods ordered were not as described on web site so were returned immediately via tracked sign for delivery. The goods were received by UPVC store on 26/03/25 but my refund was only made nearly 3 weeks later after emails to them. Very unimpressive as this company took my payment when I made the order immediately! There is no customer service telephone line in use and responses to emails appear to be when they have time.Be wary when dealing with this company

26 de marzo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

A fine example of how it should be done

Very prompt delivery but unfortunately a production fault caused a need for a replacement item.
The equally prompt replacement and courtesy of the sales team were very impressive which went a considerable way to making the slight inconvenience acceptable. Well done.

25 de marzo de 2025
Valorada con 1 estrellas sobre 5

Order no 45484.

Order no 45484.
I purchased 7 Mila window handles
For a customer.One fell apart out of the bag,and a second failed after 5 minutes of Fitting.Sent Emails no reply, phone number not working and chat bots fell asleep.I guess you don't want a good review.

17 de marzo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

I haven’t recieved my order

I haven’t recieved my order, tried calling and emailing and still nothing, ordered handle 2 weeks ago!!

24 de febrero de 2025
Logotipo de UPVCSTORE LTD

Respuesta de UPVCSTORE LTD

Hi Sharron,

We are really sorry for your experience with UPVCSTORE. We were going through a temporary issue with our communications which is now sorted.

If your issue has not been resolved please feel free to get in touch and one of our team would gladly look into this for you

Valorada con 5 estrellas sobre 5

I give a five stars

I give a five stars, good service customer service speeded delivery

24 de febrero de 2025
Logotipo de UPVCSTORE LTD

Respuesta de UPVCSTORE LTD

Hi,

Thank you for your 5 star review, we are really glad you were happy with your experience from UPVCSTORE

Valorada con 5 estrellas sobre 5

First class service

First class service, items delivered on time.

27 de enero de 2025
Logotipo de UPVCSTORE LTD

Respuesta de UPVCSTORE LTD

Hi Steve,

Thank you for your 5 star review, we are really glad you were happy with our service

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