Seriously make absolutely certain you follow their website instructions to the letter. I have completely renewed two doors without any difficulty or problems so 5 stars there. Communication is non exi... Ver más
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Consulta las opiniones de los clientes
Having ordered a special front door cylinder lock I had a query and was emailed by Ava who dealt with me and communicated promptly. Ava demonstrated a very professional approach coupled with excelle... Ver más
Don’t use them -time wasters I have been charged for priority tracked delivery and after I called them lady said it will take another week to investigate and send it over
I ordered two cylinder locks from UPVCStore which arrived promptly. I reported an issue with one of the locks to which they responded immediately and sent a replacement. I would say that my experience... Ver más
Información sobre la empresa
Escrito por la empresa
....
Información de contacto
Reino Unido
- www.upvc-store.co.uk
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 16% de las opiniones negativas
Suele responder en menos de 24 horas
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Delivered on time and intact
Delivered on time and intact, correctly sized, don't need anything else except competitively priced. Very happy
Easy to use and great service
Easy to use website filters and good explanation of important measurements for the handle mechanism.
Really quick shipping and reasonable price.
An easy to navigate website
I was able to navigate the company website easily and they had the part I needed
It was despatched in good time.
Sliding door handle broke and I…
Sliding door handle broke and I approached a local highly regarded door and window company. To say that they were unhelpful would be an understatement!
Then I found UPVC STORE on line. What a huge difference. Found the handles easily, ordered, arrived in no time and fitted with immediate advice following a confusion over fitting. All sorted, no fuss. Why use any other supplier? They were fantastic.
Poor Company
Very poor customer service, absolutely no communication on delivery the driver just turned up, no response to emails, I would not use this company again.
Good product as described
Great service and great product
Deliveey took too long
Deliveey took too long. Sent wrong item. Not answering phone calls to resolve the issue. No answering the emails for the second days. We will have to make a claim through the bank. STAY AWAY!!!
No customer service
The goods ordered were not as described on web site so were returned immediately via tracked sign for delivery. The goods were received by UPVC store on 26/03/25 but my refund was only made nearly 3 weeks later after emails to them. Very unimpressive as this company took my payment when I made the order immediately! There is no customer service telephone line in use and responses to emails appear to be when they have time.Be wary when dealing with this company
A fine example of how it should be done
Very prompt delivery but unfortunately a production fault caused a need for a replacement item.
The equally prompt replacement and courtesy of the sales team were very impressive which went a considerable way to making the slight inconvenience acceptable. Well done.
Order no 45484.
Order no 45484.
I purchased 7 Mila window handles
For a customer.One fell apart out of the bag,and a second failed after 5 minutes of Fitting.Sent Emails no reply, phone number not working and chat bots fell asleep.I guess you don't want a good review.
I haven’t recieved my order
I haven’t recieved my order, tried calling and emailing and still nothing, ordered handle 2 weeks ago!!

Respuesta de UPVCSTORE LTD
I give a five stars
I give a five stars, good service customer service speeded delivery

Respuesta de UPVCSTORE LTD

Respuesta de UPVCSTORE LTD

Respuesta de UPVCSTORE LTD
simple on line ordering and mega fast…
simple on line ordering and mega fast delivery

Respuesta de UPVCSTORE LTD
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