After my wife destroyed our conservatory window locks, I contacted Upvcstore, sent them photos, measurements etc., and received a recommendation for a suitable replacement product. Arrived quickly, fi... Ver más
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Consulta las opiniones de los clientes
They took 6 days to send return details, they took 20 further days to approve full refund, only a partial refund was received, had to do a credit card charge back to get full amount. According to Co... Ver más
Seriously make absolutely certain you follow their website instructions to the letter. I have completely renewed two doors without any difficulty or problems so 5 stars there. Communication is non exi... Ver más
Having ordered a special front door cylinder lock I had a query and was emailed by Ava who dealt with me and communicated promptly. Ava demonstrated a very professional approach coupled with excelle... Ver más
Información sobre la empresa
Escrito por la empresa
....
Información de contacto
Reino Unido
- www.upvc-store.co.uk
3,7
Medio
446 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 15% de las opiniones negativas
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Wow!
Wow!
What great service.
Ordered a new handle for my composite door on Wednesday and it arrived on Friday even with standard delivery.
The online diagrams made it very easy to make sure I got the right part too.
5 de enero de 2024
Opinión espontánea
Mila door locking mechanism
The product was very good, and delivered on time but I couldn't track it for some reason.thank you
30 de diciembre de 2023
Quick delivery
The lock on my window failed and I thought that I may have to replace the window given its age. UPVC Store had the lock in stock and was delivered in a couple of days
28 de diciembre de 2023
Not a happy customer
Sent my order , when I received it, was the wrong size , so did the return part to send back , told they would get back to me within 24hours , 5 days later still no reply, I know it’s approaching Christmas but surely could have just sent a quick acknowledgement note ,
7 de diciembre de 2023
Everything was as ordered and delivered…
Everything was as ordered and delivered in a timely manner
30 de noviembre de 2023
Extreamly helpfull staff
Extreamly helpfull staff, always take the time to help you that little bit more, and offer cost effective alternatives.
27 de noviembre de 2023
Knowledgeable and Friendly Staff who…
Knowledgeable and Friendly Staff who know what there talking about.
4 de diciembre de 2023
Good Service
Placed two orders. First one came next day, the second one took a few days to arrive. Had to contact the company about an query I had but that was quickly answered and dealt with satisfactorily.
3 de noviembre de 2023
Wasn’t quite sure which window lock I…
Wasn’t quite sure which window lock I needed had a couple of online chats found the right one ordered arived on time great service will be using them again
3 de noviembre de 2023
Good advice...Correct product…
Good advice...Correct product identified..Fast dispatch.
31 de octubre de 2023
Great service as always
Great service as always. Very knowledgeable of all products and local for me
31 de octubre de 2023
Great service...good technical…
Great service...good technical knownledge..great support advice..fast delivery
3 de noviembre de 2023
Opinión espontánea
Excellent experience
Excellent experience, very knowledgeable staff , reasonable prices and a very good range. Highly recommended.
25 de octubre de 2023
Very helpful guidance and speed of…
Very helpful guidance and speed of delivery. Highly recommended.
29 de septiembre de 2023
Great customer service
Great customer service, service team helped me with my order and were very helpful with collection.
Great team
29 de septiembre de 2023
Website was good for matching and…
Website was good for matching and selecting correct handles to replace broken identical ones. Delivery was quick and client issue was resolved without too much inconvenience. Very pleased.
27 de septiembre de 2023
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