Fantastic service. I hadn’t used urban rock previously, but after first use I was straight back on the website ordering more. Product range is great, delivery is really efficient, communicatio... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Over several years I have bought different items from Urban Rock and have not had an issue with the product quality or speed of delivery. Well done and keep it up !
Great online store with a selection of good quality climbing gear. The service I've received has always been excellent with prompt delivery and an easy returns process on the occasion I've had to use... Ver más
Received my delivery of Climb On cream and Climb On bar within 4 days of placing my order. Both products were at a discounted price and there was no delivery charge. I was kept informed at all stages... Ver más
Información sobre la empresa
Sobre Urbanrock.com
Información proporcionada por diversas fuentes externas
At Urbanrock we are proud to call ourselves climbing equipment specialists. Our aim is simply to be your first choice for buying climbing equipment online. We have an extensive range of climbing gear, and our products are carefully chosen to ensure that they will do the job they are supposed to do. Whether you are looking for footwear, a rucksack or a full set of winter climbing hardware you can be sure that the products we stock will do the job you require.
Delivery and Returns
Urbanrock offers Free Delivery on UK orders above £30 and on many international orders. We also have a no quibble 14 day returns policy.
Contact Details
If you would prefer to talk to one of us, our email is warehouse@urbanrock.com.
.
Información de contacto
Unit 14, Wenta Business Center, Colne Way, WD24 7ND, Watford, Estados Unidos
- warehouse@urbanrock.com
- www.urbanrock.com
La gente también ha visto
Always excellent service
Always excellent service. Delivery could have been a bit quicker but I opted for free delivery so no complaints.
25 de febrero de 2021
Great service always from urban rock
Great service always from urban rock , highly recommended.
15 de febrero de 2021
Consistent good service
Over several years I have bought different items from Urban Rock and have not had an issue with the product quality or speed of delivery.
Well done and keep it up !
8 de febrero de 2021
Excellent service
Very happy with my climbing holds, excellent value and very quick delivery 👍
2 de febrero de 2021
Petzl harness
Harness came fast, looks to be in perfect condition, and the price was lower than other sites. Definitely recommend and will shop here again
22 de diciembre de 2020
Superb service
Superb service. Prompt . Able to loacte what I needed online (via description from daughter.) Very pleased with Urbanrock. Happy to use again / recommend
11 de diciembre de 2020
Quick dispatch and great service
11 de diciembre de 2020
After a month of waiting
After a month of waiting, still no reply from Urban rock or shipping details sent.
If I don't get any news soon I will have to go trough the hassle of disputing the charges on my credit card.
25 de noviembre de 2020
Opinión espontánea
Respuesta de Urbanrock.com
Hi Ulysse,
We replied to an email you sent us on the 20th November as we had refunded your order due to the dimensions of the package being shipped to Canada. The refund has already been processed so no need to dispute the charges as the money will already be back in your bank account.
Apologies for the inconvenience.
Kind Regards
Urbanrock
Item delivered in perfect condition…
Item delivered in perfect condition within a couple of days of ordering. Great service.
19 de noviembre de 2020
Everything nice with the products
Everything nice with the products. Thought it take more than I expected to deliver.
All in all I recommend
11 de noviembre de 2020
Great service as usual with urban rock…
Great service as usual with urban rock many thanks
9 de noviembre de 2020
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.