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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

On my Online Order #31056 I ordered Diet Fuel Ultralean Chocolate / 2.5 kgs. Received expired Product BBE: 03/2025. Contacted Customer service Team through emails with pictures from the 27/06/2026 ti... Ver más

Valorada con 1 estrellas sobre 5

Not just disappointing—genuinely worse than expected. I bought “Super Grow Beast” from Home Bargains because the price seemed great, but the quality is very poor. It’s heavily loaded with soy and ca... Ver más

Valorada con 1 estrellas sobre 5

Hyperbolic mass product made my stomach bloated and aching, which I didn't have from other brands gainers. Instead of gaining weight I lost it going more often to toilet and unable to eat for sometime... Ver más

Valorada con 3 estrellas sobre 5

I used usn anabolic powder most of last year with good results,then changed to phd whey powder ,until 2 weeks ago due to price,saw a good deal at holland +barrett on usn so purchased 2 tubs.After 5 da... Ver más

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1,6

Muy malo

TrustScore: 1.5 sobre 5

417 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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1,6

Todas las opiniones

(417)

8 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Ordered £55 worth of shakes to drink …

Ordered £55 worth of shakes to drink with next day delivery...received everything 2 weeks later...and the use-before date is about to expire.
Do not buy from this website! Not reliable at all and customer service inexistent.

10 de octubre de 2017
Opinión espontánea
Valorada con 1 estrellas sobre 5

Absolutely disgusting customer service

Absolutely disgusting customer service.

Placed an order 13 days ago paid for next day delivery and have still not received the items. Whenever i call i get told they need to speak to the warehouse and they will call me back, do i get a call back? No..

DO NOT ORDER FROM THIS WEBSITE absolute SCAM

5 de octubre de 2017
Opinión espontánea
Valorada con 1 estrellas sobre 5

Awful

Awful, ordered on a Tuesday, for next day.

No item arrived for a week, emailed them and told me the item has not been dispatched due to stock take, and the order never went through.

Avoid. Customer service and fulfilment issues clearly. With so much competition out there for supplements, you think they would have it all ironed out, I guess not.

4 de octubre de 2017
Opinión espontánea
Valorada con 1 estrellas sobre 5

disgraceful customer service

disgraceful customer service! Actually, there is not customer service at this company. Products over priced and not reliable at all. Stay away from this brand!

4 de junio de 2017
Opinión espontánea
Valorada con 1 estrellas sobre 5

Terrible Customer Service!

Terrible Customer Service!
Their customer service were rude, impolite, could not string a sentence together and refused to be of any help or assistance after I fell ill on one of their Diet Fuel products which was clearly off from the taste and smell. I only went through half a glass before realizing this. After getting nowhere with their support, I had to discard the tub in the end. Also to clarify, I was very polite when contacting them to explain the situation but I am appalled at their disgusting service and will never buy a USN product again. If you ever have an issue with a product of theirs, you will struggle to get any help from them!

5 de abril de 2017
Opinión espontánea
Valorada con 1 estrellas sobre 5

Absolute shower of a company!!!

Thought i would give these guys a chance. 8 days since i ordered my protein, was advised firstly that they ran out of stock of the double chocolate (after 2 days of ordering), so i chose the Strawberry. 5 days later i was advised again that this was out of stock, and without giving me another option, they decided to cancel the order and refund me. Still no refund, prompted twice, no reply via email.
Terrible service, i have gone back to my usual trusted brand.

29 de marzo de 2017
Opinión espontánea
Valorada con 1 estrellas sobre 5

AWFUL SERVICE

They delivered only half of my order.....then apparently sent out the rest. AGAIN they didn't send it all..They said the rest would arrive today and no sign of it...

Emailed and got an 'out of office/on holiday response'. Emailed again - no reply.
Phoned and they didn't seem bothered at all..
Tweeted and had a reply straight away promising to help - which led to nothing.

How many times will they tell me it's 'in the post?'

If it does not arrive tomorrow I am getting a refund and never using this company again.

1 de julio de 2014
Opinión espontánea
Valorada con 5 estrellas sobre 5

Always A* service

Full range of products, good communication, fast delivery, texts with dates and times (within 1hour!) of delivery.

17 de agosto de 2013
Opinión espontánea
Valorada con 5 estrellas sobre 5

OUTSTANDING

Ordered on the Saturday night and received my order on the Tuesday. Beats Myprotein and bodybuilding warehouse hands down. Definitely recommend!!!

15 de agosto de 2013
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent product and service

I have used USN products for many years with great success. Recently I made a purchase directly from the UK USN site for the first time. The online shopping experience was very useful because it allowed me to access detailed information about various products quickly and accurately. Delivery was very quick with regular updates to my mobile. Once again USN products and services have exceeded my expectations. Thank you.

7 de agosto de 2013
Opinión espontánea

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