Nice website; nice blokes. Had a minor issue with a stock item but they reached out offering a solution & resolved it immediately - & ‘POSSIBLY’ the coolest name for a vape shop.
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Consulta las opiniones de los clientes
Can't praise them enough. Very understanding and helpful. Every time I visit always greeted as an important customer even if I spending £5 or £100. No pushy sales blah blah just professional advice. G... Ver más
La empresa ha respondido
Lovely staff always welcoming and helpful would very much recommend and the staff always have a smile on there face
Amazing company, went above and beyond to help me get the vape juice and coils i wanted. I really can't recommend these people high enough. Very professional and customer focused from start to fi... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Vapeology first opened in 2014 by owner Matthew Abercrombie. His mission was to find an alternative to smoking and to help as many people as possible quit by switching to vaping. In the early days, the media gave it a bad name, but as more testing by physicians has come about, like the Royal College of Physicians and being endorsed by the NHS, Vaping has come a long way in being the best cessation for quitting smoking. Vapeology has expanded massively, and due to customer support, we moved to a bigger store in 2019. We pride ourselves on our customer service and wouldn't be where we are today without our customers. The reviews we receive are truly heartwarming and fuel us to better ourselves every day. Thank you for all the reviews and support along the way. The vapeology family is forever growing.
Información de contacto
Vapeology, 2A New Street, ASHFORD, TN24 8UU, UNITED KINGDOM, TN24 8UU, Ashford, Reino Unido
- 08002118014
- info@vapeology.com
- www.vapeology.co.uk
4,9
Excelente
1 mil opiniones
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Respuesta de Vapeology
Thank you for your review, Michael. We really appreciate your support.
Always my go to when visiting my family…
Always my go to when visiting my family down south
22 de agosto de 2025
Respuesta de Vapeology
Thank you for always thinking of us when visiting family, Gemma.
Respuesta de Vapeology
Thank you for being so supportive, Courtney.
Respuesta de Vapeology
Really sorry that you have had a negative experience, Tim. Would you mind emailing further details to info@vapeology.com, and we can look into this matter for you.
Regards Vapeology Team
Respuesta de Vapeology
Many thanks, Ray, glad we met your expectations
Great experience
Great experience, very knowledgeable staff. Went in for a Zeus tank and after good advise, came out with a great alternative which I am enjoying
7 de agosto de 2025
Respuesta de Vapeology
Thats lovely to hear, thank you for the feedback John
Very efficient
Very efficient, they also called to explain an issue with stock abd and an alternate available which was also very good. Generally the products are of a good standard I’m thankful of using this supplier !
3 de julio de 2025
Respuesta de Vapeology
Thank you so much for this review, Tom. We are delighted that you have had a great experience with us and look forward to your future purchases.
Ordered a pick up quick and easy great…
Ordered a pick up quick and easy great guys who work there 5 stars
29 de junio de 2025
Respuesta de Vapeology
Thank you so much for the 5-star review, Colin.
Great customer service
Great customer service! Great prices and fast delivery! Highly recommend.😊
20 de junio de 2025
Respuesta de Vapeology
Thank you for the 5-star review, Tanith. We appreciate your support.
Very helpful and friendly staff.
24 de junio de 2025
Respuesta de Vapeology
Hi David, thank you for taking the time to help support us.
Great, friendly staff
Got exactly what i wanted and very friendly, helpful staff, will be back
21 de junio de 2025
Respuesta de Vapeology
Thank you for the great feedback, Dan. See you next time.
Great customer service
Great customer service, super quick delivery. Will definitely use again
20 de junio de 2025
Respuesta de Vapeology
Thank you for the support, Claire. It's good to have you join our community.
Problem with order at first.Sorted out…
Problem with order at first.Sorted out within 2 hours.First class service I shall be using them again.
2 de junio de 2025
Respuesta de Vapeology
Thank you for the review, Frank. It's always a nightmare dealing with delivery companies, so we always try our best to resolve the issue as soon as possible.
Easy to purchase and quick delivery
9 de junio de 2025
Respuesta de Vapeology
Thank you for taking the time to review us, Iain.
Respuesta de Vapeology
Thank you for the kind review, Charlotte. We appreciate your support.
Brilliant customer service had an issue…
Brilliant customer service had an issue with my delivery but it was down to royal mail they were helpful and refunded me for the inconvenience
9 de junio de 2025
Respuesta de Vapeology
Thank you for your review, Sarah. We appreciate your taking the time to support us.
Respuesta de Vapeology
Thank you for your review, Abe. We appreciate you taking the time to support us.
I definitely recommend
Vapeology are brill. So easy to deal with. Unfortunately had a problem with the delivery company but the guys at Vapeology were on the ball and sorted this straight away. Thanks guys
22 de mayo de 2025
Respuesta de Vapeology
Thank you for your outstanding review, Guy. I'm glad that we could resolve your issue as efficiently as possible. Thank you for taking the time out of your day to support us.
Respuesta de Vapeology
Thank you for the 5-star review, Bruce.
Respuesta de Vapeology
Thank you for the review, Hannah. We love to help any way we can.
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