We phoned up and we're told too come down straight away. We were given the costing so their were no hidden surprises. Given good directions. Lovely lady dealt with us on the phone. Vet was lovely put... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Amazing service. My dog ate a corn on the cob and all the staff were fantastic. We were dealt with quickly, compassionately and professionally. I'm so grateful for the speedy and efficient service you... Ver más
La empresa ha respondido
Immediate professional response to concern re dog . Appointment straight away with follow up text and directions to vets. Dog taken straight through for treatment . Staff were very kind and reassuri... Ver más
La empresa ha respondido
Excellent!!! From our very first call to them with regard to our chihuahua - we received really calm, reassuring advice at a very stressful time. The Receptionist was so friendly, kind and professi... Ver más
La empresa ha respondido
Información sobre la empresa
Sobre Vets Now - Manningtree
Escrito por la empresa
Find An Emergency Vet
Pet Care Advice
Customer Hub
About Vets Now
Pet emergencies can happen at any time – including when your regular vet is closed.
That’s why our nationwide network of out-of-hours pet emergency clinics are open through the night, at weekends and on bank holidays, so we’re ready and waiting to provide expert pet emergency care when your regular vet is having some time off.
Our pet emergency clinics are the pet equivalent of A&E and our purpose is to give you and your pet the care and support you deserve, at the time you need it most, whether it’s four in the morning or in the middle of Sunday lunch.
Vets Now provides this trusted service to more than 1000 veterinary practices across the UK — from over 60 dedicated out-of-hours clinics and two 24/7 pet emergency hospitals. In total, we treat around 200,000 small animals every year — our highly-skilled team works hard throughout the night, weekends and Bank Holidays. So whether you’re in Aberdeen, Belfast or Portsmouth we’re there for you and your pet when you need us most.
We’ve also pioneered other ways to help pets, pet owners and the veterinary profession, such as our comprehensive referrals service and providing our staff with industry-leading training and development opportunities. We also support the pet blood transfusion charity, Pet Blood Bank UK. Meanwhile, our two hospitals — in Glasgow and Manchester — are home to some of the UK’s leading specialists in the field of emergency and critical care and provide care 24 hours a day, seven days a week.
Información de contacto
Factory Lane, CO11 1QL, Cattawade, England, Reino Unido
- 01206 621549
4,4
Excelente
179 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Really quick and friendly service.
31 de mayo de 2026
Respuesta de Vets Now - Manningtree
Hi there, we really appreciate you taking the time to leave a review. Have a lovely day!
Helpful, Friendly & Professional
Excellent communication from start to finish. Friendly and professional. A stressful morning made easy.
24 de mayo de 2026
Respuesta de Vets Now - Manningtree
We're so glad we could make a stressful day easier for you, Paula, with the friendly and professional team at Vets Now Manningtree .
Respuesta de Vets Now - Manningtree
Hi Sam, we appreciate your kind words about our staff. We're glad you had a positive experience, wishing you and your pet all the best.
OWe phoned up and we're told too come…
We phoned up and we're told too come down straight away. We were given the costing so their were no hidden surprises. Given good directions. Lovely lady dealt with us on the phone. Vet was lovely put us at ease and did a thorough examination of our Dog. Explained everything too us gave medication and some to take home. Lady was really good sorting out payment and insurance procedure. Would 100% recommend people to use Vets Now if they are in trouble. Thank you all.
15 de mayo de 2026
Respuesta de Vets Now - Manningtree
Thank you for the lovely feedback, Adrian. We’re so pleased we could help you and your dog.
Amazing service
Amazing service. My dog ate a corn on the cob and all the staff were fantastic. We were dealt with quickly, compassionately and professionally. I'm so grateful for the speedy and efficient service you provided. All the staff were amazing.
11 de mayo de 2026
Respuesta de Vets Now - Manningtree
Anna, we're so glad to hear that our team at Vets Now Manningtree provided quick, compassionate, and professional care with your dog's recent emergency. We truly appreciate your kind words and are grateful for your feedback.
All very good until the vet told me…
All very good until the vet told me that half of my dogs brain was not working, I was referred to Stansted Veterinary Clinic, where the vet did a series of tests and said brain was fine , so maybe in future Vets Now should not give that sort of information and leave it to the experts
27 de abril de 2026
Respuesta de Vets Now - Manningtree
Hi Alison, we appreciate you letting us know. We’d like to look into this for you - please DM or email complaints@vets-now.com and include your pet's name, surname and address.
Excellent service
Excellent service! The team is really caring and that’s really appreciated.
25 de abril de 2026
Opinión espontánea
Respuesta de Vets Now - Manningtree
Hi there, thanks so much for your positive feedback. We really appreciate it. It’s a pleasure to have helped you and your pet. Have a great day.
Had great service sorted my dog really…
Had great service sorted my dog really quickly had emergency appointment early hours xx
22 de abril de 2026
Opinión espontánea
Respuesta de Vets Now - Manningtree
Hi Hayley, thanks so much for your positive feedback. We really appreciate it. It’s a pleasure to have helped you and your pet. Have a great day.
Thank you so much for all the care u…
Thank you so much for all the care u gave to som he is now back to his normal self chasing with his sister and brother he has nearly healed completely he has a little scar but he is still gorgeous and sweet and loving thank you all for what you done for him and looking after him so well x
8 de abril de 2026
Respuesta de Vets Now - Manningtree
Hi there, thanks so much for your positive feedback. We really appreciate it. It’s a pleasure to have helped you and your pet. Have a great day.
Helpful
Helpful, friendly staff. We were seen quickly by a nurse and then the vet. Both of these were competent and the vet was clear about the best way to deal with the issue at hand.
5 de abril de 2026
Respuesta de Vets Now - Manningtree
Hi Liz, thanks so much for your positive feedback. We’re glad you were happy with the service provided by our team. Have a lovely day!
Respuesta de Vets Now - Manningtree
Hi Dave, we're happy to hear that you found our staff informative at Vets Now Manningtree and the service was also quick. Thank you for your positive feedback; we appreciate it.
The staff are very kind amd caring
The staff are very kind and caring. They all love their jobs and love taking care of our little ones. I felt a lot of empathy from the staff. They were also great with communication when my pup was in critical overnight.
21 de marzo de 2026
Opinión espontánea
Respuesta de Vets Now - Manningtree
HI Carmen, we appreciate your kind words. We're so glad to hear that you felt the team at Vets Now Manningtree showed empathy and provided great communication while caring for your pet overnight.
Very helpful and caring staff
9 de febrero de 2026
Respuesta de Vets Now - Manningtree
Good morning Ray, we appreciate your kind words and are so glad our staff at Vets Now Manningtree were helpful and caring! Thanks for the feedback.
Very quick and efficient
The vet was very quick to diagnose & assisted my cat who was having difficulty breathing, everyone friendly & helpful.
10 de marzo de 2026
Respuesta de Vets Now - Manningtree
Hi Julie, thank you so much for sharing your experience.Your kind words encourage our team - thanks for shining a light on their work.
Very kind and gentle service
Very kind and gentle service. Was greatly reassured. Thank you.
3 de marzo de 2026
Respuesta de Vets Now - Manningtree
We appreciate your kind words and are so glad that you felt reassured. Thank you for your feedback
Excellent service from the emergency…
Excellent service from the emergency vet, Friendly staff and very understanding. Would recommend to anyone. Well done.
3 de marzo de 2026
Respuesta de Vets Now - Manningtree
Good afternoon Mr Anthony, we're happy to hear that our staff were friendly and understanding and that you had an excellent experience at our Vets Now Manningtree practice. Thank you for your review and have a good day
Staff were really friendly and…
Staff were really friendly and reassuring. Made it very easy yo pay via the insurance company. Grest advice and my dog is now feeling much better
21 de febrero de 2026
Respuesta de Vets Now - Manningtree
Hi Melissa, thank you for your positive feedback. It was a pleasure to help you and your dog, and we're glad they are feeling much better! Have a great day.
Very friendly staff
Very friendly staff. Very professional.
Listened to the problems our pet had and took their time to sort out and give treatment. Happy customer and happy dog.
8 de febrero de 2026
Opinión espontánea
Respuesta de Vets Now - Manningtree
Hi Andy, thanks so much for your positive feedback. We really appreciate it. It’s a pleasure to have helped you and your pet. Have a great day.
Respuesta de Vets Now - Manningtree
We're so happy you were pleased with the service you received. Thank you for your positive feedback
No wait
No wait, knowledgeable vet who was kind to my dog. It’s just so very expensive!
20 de enero de 2026
Respuesta de Vets Now - Manningtree
Hi Kim, thanks for your feedback regarding the good care provided by Vets Now Manningtree and also the cost of your pet’s care at Vets Now. We appreciate that taking an unplanned trip to an emergency care provider can be frustrating. It’s much more expensive to run an emergency clinic than a regular daytime veterinary practice and our prices do reflect this. For a thorough breakdown and explanation of our pricing policy, feel free to visit: https://www.vets-now.com/2018/01/emergency-vet-costs-prices-fees/
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.