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Valorada con 3 estrellas sobre 5

6months ago it was real super casino buth now monthly game for people who collecting 30 spins coming every day and later getting Max 5-10 spins i think this is scam before was totally different or e... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

I play a few gaming sites & this is the worst by far.I tend to play Cleopatra on all sites.It is very noticable that this sites version is fixed as regards chance of bonus or higher value payouts comp... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Why are you asking me to email i have already why cant you pick up a phone and ring me i know why you dont have telephone communication just looking on your reviews terrible

La empresa ha respondido

Valorada con 1 estrellas sobre 5

I had a bet on al Ali at goodwood today £10 11/2 no money showing in my balance tried going on live chat to resolve 900 people in queue before me. Absolute shambles app It’s almost 24 hours later vir... Ver más

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Información sobre la empresa

  1. Agencia de apuestas
  2. también en la categoría
  3. Apuestas deportivas online
  4. Casa de apuestas
  5. Casino
  6. Casino o apuestas online
  7. Servicio de apuestas

Información proporcionada por diversas fuentes externas

Enjoy the best online betting experience at Virgin Bet. Browse all the latest odds across our huge selection of sports betting markets (T&Cs Apply).


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1,5

Muy malo

TrustScore: 1.5 sobre 5

4 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que solicite reseñas

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1,5

Todas las opiniones

(4016)

315 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Casino is the biggest scam

Casino is the biggest scam, well over a thousand pounds lost and get nothing in return, never win anything on spins, blackjack never win (dealer gets 21) every single time avoid

2 de marzo de 2026
Opinión espontánea
Logotipo de Virgin Bet

Respuesta de Virgin Bet

Hey Tom, thanks for taking the time to leave your feedback. We're sorry to hear you've had a negative experience on site. The random number generator is a requirement of the gaming license issued by our regulators and every UK site is obligated to use one. The generator is regularly checked and audited by our regulators to ensure it's working correctly and that it's absolutely fair for everyone. If you would like to provide us with some more detailed feedback, please contact our customer support team on support@virginbet.com. - Team Virgin Bet

Valorada con 1 estrellas sobre 5

Disgrace

Not happy at all I deposit daily on here all month long, I do my daily free spins and nothing has been matching these past 2 months? Today I done my monthly spin and only won 1 spin! This is a joke! Definitely been blocked from winning anything here won’t be playing no more

28 de febrero de 2026
Opinión espontánea
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Respuesta de Virgin Bet

Hey XmasCash, thanks for taking the time to leave your feedback. We're sorry to hear you've had a negative experience on site. If you would like to provide us with some more detailed feedback, please contact our customer support team on support@virginbet.com. - Team Virgin Bet

Valorada con 1 estrellas sobre 5

New account up just over £100 account…

New account up just over £100 account restricted, can't place any bets traders stop my bets. Account closed.
Absolute joke of a company.
Avoid this company.

"Reply from Virgin Bet

4 hours ago
Hey Paul, thanks for the review. If you require any assistance or clarification, then please do not hesitate to contact our Customer Support team - Virgin Bet

Why should I contact you all you say it's under section whatever it is we have the right to bar you and give no reason why. Just tell folk why you restrict accounts instead of being secretive hiding behind some words in the terms and conditions.
Cowards who act without reason to protect the profits.

28 de febrero de 2026
Opinión espontánea
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Respuesta de Virgin Bet

Hey Paul, thanks for the review. If you require any assistance or clarification, then please do not hesitate to contact our Customer Support team - Virgin Bet

Valorada con 1 estrellas sobre 5

AVOID

AVOID
DO NOT WASTE YOUR TIME AND MONEY HERE.

27 de febrero de 2026
Opinión espontánea
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Respuesta de Virgin Bet

Hey JN, thanks for taking the time to leave your feedback. We're sorry to hear you've had a negative experience on site. If you would like to provide us with some more detailed feedback, please contact our customer support team on support@virginbet.com. - Team Virgin Bet

Valorada con 3 estrellas sobre 5

I've used virgin bet for a while

I've used virgin bet for a while. The betting side is fine and once a week they give you a free £5 bet builder which is better than most sites offer so I'm grateful for that. The pay out is insant and uncomplicated which is always a bonus. The casino however, is without doubt the worst I've used. I float between 6 different sites and I stick to the same games so get used to the patterns. I never put in much. My usual habit on all sites is to play until I run out of money. Unless of coarse,I get a huge win which is a nice but rare occurrence so I'm not bitter about losing money as I always expect to lose it all no matter what site I'm on. If I had a bad session on one game I would put it down to an unlucky day but it's not the case
Every game I play on here is a joke compared to how the same games play out on other sites. If I get a decent win on sport betting a might sacrifice a couple of quid but I'll never again make a deposit to use the casino. Hopefully others will have a better experience but I'm not going to recommend.

27 de febrero de 2026
Opinión espontánea
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Respuesta de Virgin Bet

Hey Kelvin, thanks for taking the time to leave your feedback. We're sorry you've had an unlucky experience on Virgin Bet and understand how disheartening this can be. The random number generator is a requirement of the gaming license issued by our regulators and every UK site is obligated to use one. The generator is regularly checked and audited by our regulators to ensure it's working correctly and that it's absolutely fair for everyone. If you would like to provide us with some more detailed feedback, please contact our customer support team on support@virginbet.com. - Team Virgin Bet

Valorada con 2 estrellas sobre 5

Used to be okay withdrawing is instant…

Used to be okay withdrawing is instant but there promotions have gone terrible and the bonuses on the slots have gone really poor staking £2 a spin i staked over £600 on gold cash and had 10 free spins once and won £17.60 🫣

26 de febrero de 2026
Opinión espontánea
Logotipo de Virgin Bet

Respuesta de Virgin Bet

Hey Mat, thanks for taking the time to leave your feedback. We're sorry you've had an unlucky experience on Virgin Bet and understand how disheartening this can be. The random number generator is a requirement of the gaming license issued by our regulators and every UK site is obligated to use one. The generator is regularly checked and audited by our regulators to ensure it's working correctly and that it's absolutely fair for everyone. If you would like to provide us with some more detailed feedback, please contact our customer support team on support@virginbet.com. - Team Virgin Bet

Valorada con 1 estrellas sobre 5

They stake restrict you after wining a…

They stake restrict you after wining a bet, they only want you to lose money but as soon as you win you are restricted.

25 de febrero de 2026
Opinión espontánea
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Respuesta de Virgin Bet

Hey Scama, thanks for taking the time to leave your feedback. We're sorry to hear you've had a negative experience on site. If you would like to provide us with some more detailed feedback, please contact our customer support team on support@virginbet.com. - Team Virgin Bet

Valorada con 3 estrellas sobre 5

Not Bad but avoid playing the Games

I joined VB as a backup to my other Horse Racing site and they're pretty good once you work out how they work. The main drawback is that they don't offer 3x the odds one winner in the Lucky 15s so it's crazy using VB for this purpose. That aside, everything works well. Avoid playing their games at all costs, as you will surely lose. This is the only site that will happily let you top up 60+ times without giving you a dime in return. How they get away with this is anyone's guess, but I guess they're cutting back in anticipation of the tax hike in April. Having said all of that VB is still one of the better sites out there.

24 de febrero de 2026
Opinión espontánea
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Respuesta de Virgin Bet

Hey Richard, thanks for taking the time to leave your feedback. We're sorry to hear you've had a negative experience on site. If you would like to provide us with some more detailed feedback, please contact our customer support team on support@virginbet.com. - Team Virgin Bet

Valorada con 1 estrellas sobre 5

They limited my account so I couldn’t…

They limited my account so I couldn’t use it because I hadn’t had a bet for a while. Never known a gambling site do that before. There’s plenty of better gambling sites out there though.

23 de febrero de 2026
Opinión espontánea
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Respuesta de Virgin Bet

Hey Stephen, thanks for taking the time to leave your feedback. We're sorry to hear you've had a negative experience on site. If you would like to provide us with some more detailed feedback, please contact our customer support team on support@virginbet.com. - Team Virgin Bet

Valorada con 1 estrellas sobre 5

Smart people avoid this is a scam site

What a crock of SH1T this site is a scam! Bonus round in big bass gave £2.44 after taking £45 bet money. Don’t think by saying you use the same regs as other site is a load of crap. Please don’t use this site it’s a scam. I play on many sites and get much better returns. They have such low payouts it’s criminal. I won’t use this site ever again. I have tried this site many times and never got close to to a payback on my stake let alone be up on my bet. I understand gaming and it’s a risk but every time I move played I lose I’m not talking once or twice bit every time. This site is only here to take your money and you’ll never get close to a win that you can walk away with a small win. I’ve spent hundreds or trying to prove to myself it was a run of bad luck. I play on coral, Ladbrokes, and gala never on these other site have I lost so much with nothing in return. Please be warned. Virgin bet isa scam! I’d gone my contact details here of it was allowed so I can give more detail. Oh also you can’t withdraw under £10 so if you have credit and want less than a £5 back forget it. They don’t allow it whereas other site you can withdraw all your funds.

22 de febrero de 2026
Opinión espontánea
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Respuesta de Virgin Bet

Hey Keith, thanks for the review. As with all gambling wins are never guaranteed. All our slots are fully tested and regulated for game fairness. We would recommend checking out our handy FAQ on this https://help.virginbet.com/hc/en-gb/articles/360033102914-Game-Fairness - Thanks Virgin Bet

Valorada con 1 estrellas sobre 5

Bad customer service they put a spend…

Bad customer service they put a spend limit on my account without permission and win rate has gone down and problems logging in since they have done so. Surely if I want to gambling then I happy to loose money but restricted in doing so.

22 de febrero de 2026
Opinión espontánea
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Respuesta de Virgin Bet

Hey Annie, thanks for the review. If you are having issues with the account please reach out via live chat or email us at support@virginbet.com and we would be more than happy to assist. - Thanks Virgin Bet.

Valorada con 1 estrellas sobre 5

I had so much faith on this site,but I…

I had so much faith on this site,but I am really disappointed. Shite beting site

21 de febrero de 2026
Opinión espontánea
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Respuesta de Virgin Bet

Hey Valentin, thanks for taking the time to leave your feedback. We're sorry to hear you've had a negative experience on site. If you would like to provide us with some more detailed feedback, please contact our customer support team on support@virginbet.com. - Team Virgin Bet

Valorada con 1 estrellas sobre 5

Beting prices

I don’t understand why punters bet than on this website.. The prices are one of the worst in the industry. If you are a punter please take the time to look at other betting websites for much greater value and much better selection of markets.

17 de febrero de 2026
Opinión espontánea
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Respuesta de Virgin Bet

Hey Peter, thanks for the review. We have very competitive prices within the industry and have a wide range of products and offers available on site. - Thanks Virgin Bet.

Valorada con 1 estrellas sobre 5

Atrocious

Atrocious. I placed 2 bets, one of £4 and one of £5. Both lost. I am then shut down with no explanation nor any way of getting one. Just don't bother with these guys, they are utterly woeful

16 de febrero de 2026
Opinión espontánea
Logotipo de Virgin Bet

Respuesta de Virgin Bet

Hey Miller

Thanks for taking the time to leave your review.

As yours is an account-specific query, we'd recommend contacting our customer support team for further assistance.

Thanks

Virgin Bet

Valorada con 1 estrellas sobre 5

I had a £1 free bet @ 24/1 on…

I had a £1 free bet @ 24/1 on Kilmarnock to win (2 up) ✅ and Cvancara of Celtic to be booked ✅ Instead of paying out a measly £24, they refunded me a £1 free bet as Cvancara did not start the match, citing ‘terms & conditions’. £24 is not a lot of money to me, and certainly not to Virgin Bet, but principally they have failed to pay out on a winning bet, on a technicality. If that wasn’t disappointing enough, the attitude of their live chat operator, ‘Mariia’ was extremely disheartening, telling me “Fab” when I expressed how disappointed in the settlement outcome I was. I assume sister companies such as LiveScore Bet etc will have the same unhelpful and detached operators as Virgin Bet. Please avoid at all costs, companies such as Ladbrokes, William Hill, Bet365 etc might not be perfect, but their customer service outshines this deplorable attitude by far. Would have given zero stars if possible.

15 de febrero de 2026
Opinión espontánea
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Respuesta de Virgin Bet

Hey Graeme, thanks for taking the time to leave your feedback. We're sorry to hear you've had a negative experience on site. If you would like to provide us with some more detailed feedback, please contact our customer support team on support@virginbet.com. - Team Virgin Bet

Valorada con 1 estrellas sobre 5

Avoid these anchors happily take your…

Avoid these anchors happily take your cash wont pay out stick to sky

15 de febrero de 2026
Opinión espontánea
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Respuesta de Virgin Bet

Hey Rameen, thanks for taking the time to leave your feedback. We're sorry to hear you've had a negative experience on site. If you would like to provide us with some more detailed feedback, please contact our customer support team on support@virginbet.com. - Team Virgin Bet

Valorada con 1 estrellas sobre 5

Don’t go on there stake £10 on selected…

Don’t go on there stake £10 on selected slots And you get 10 free spins as you will lose and won’t win nothing and you will also win nothing on the free 10 spins play the lottery you will have more chance

11 de febrero de 2026
Opinión espontánea
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Respuesta de Virgin Bet

Hey, thanks for the review. Wins are never guaranteed with any bet or wager. All our slots and games operate fairly and are fully tested. For more information please check out our handy FAQ, https://help.virginbet.com/hc/en-gb/articles/360033102914-Game-Fairness - Thanks Virgin Bet.

Valorada con 1 estrellas sobre 5

the worest casino

the worest casino , they r robbing

10 de febrero de 2026
Opinión espontánea
Logotipo de Virgin Bet

Respuesta de Virgin Bet

Hey Farahangiz, we're sorry you've had an unlucky experience on Virgin Bet and understand how disheartening this can be. The random number generator is a requirement of the gaming license issued by our regulators and every UK site is obligated to use one. The generator is regularly checked and audited by our regulators to ensure it's working correctly and that it's absolutely fair for everyone. If you would like to provide us with some more detailed feedback, please contact our customer support team on support@virginbet.com. - Team Virgin Bet

Valorada con 1 estrellas sobre 5

I’ll say this once and once only…

I’ll say this once and once only because this is all this company are worth
No gambling company or any other company whatsoever have a legal right to tell a customer what the affordability level is
This is legal action. This is not legal action of a civil matter. This is legal action of a Supreme Court.
Virgin bet you have 72 hours to get my information off your system or I will shut you down if you think I cannot do that you have no idea what my capabilities are.
The number to call for your customer protection is answered by a useless, pathetic female female
You are vermin you are leeches you’re the most despicable unethical ignorant waste of life
You’re spineless you employ useless individuals who if they worked in a retail outlet wouldn’t last an hour.

I’ve already contacted customer service you pathetic useless individual
Let’s get one thing crystal clear if you had a retail outlet and spoke to your customers the way that you speak to them on live chat and the way that your email them
Shortly there after you would no longer remain vertical, do you understand where I’m coming from?

9 de febrero de 2026
Opinión espontánea
Logotipo de Virgin Bet

Respuesta de Virgin Bet

Hey George, thanks for taking the time to leave your feedback. We're sorry to hear you've had a negative experience on site. If you would like to provide us with some more detailed feedback and confirmation of your account to assist further, please contact our customer support team on support@virginbet.com. - Team Virgin Bet

Valorada con 1 estrellas sobre 5

Only used sports betting

Only used sports betting , tried to login but nothing , e mailed support , they told me that my account was closed immediately , no reason given , why not tell me beforehand , totally unprofessional , absurd
Ken molloy

4 de febrero de 2026
Opinión espontánea
Logotipo de Virgin Bet

Respuesta de Virgin Bet

Hey Kenneth, thanks for the review. As your query is account-specific, we are unable to discuss it on this platform - Virgin Bet

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