6months ago it was real super casino buth now monthly game for people who collecting 30 spins coming every day and later getting Max 5-10 spins i think this is scam before was totally different or e... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
I play a few gaming sites & this is the worst by far.I tend to play Cleopatra on all sites.It is very noticable that this sites version is fixed as regards chance of bonus or higher value payouts comp... Ver más
La empresa ha respondido
Why are you asking me to email i have already why cant you pick up a phone and ring me i know why you dont have telephone communication just looking on your reviews terrible
La empresa ha respondido
I had a bet on al Ali at goodwood today £10 11/2 no money showing in my balance tried going on live chat to resolve 900 people in queue before me. Absolute shambles app It’s almost 24 hours later vir... Ver más
La empresa ha respondido
Información sobre la empresa
- Agencia de apuestas
- también en la categoría
- Apuestas deportivas online
- Casa de apuestas
- Casino
- Casino o apuestas online
- Servicio de apuestas
Información proporcionada por diversas fuentes externas
Enjoy the best online betting experience at Virgin Bet. Browse all the latest odds across our huge selection of sports betting markets (T&Cs Apply).
Información de contacto
Reino Unido
- www.virginbet.com
Información importante
1,5
Muy malo
4 mil opiniones
No consta que solicite reseñas
Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
STAY AWAY!!!
STAY AWAY!!!
I deposited 500.00 on Saturday.
Straight away my account was disabled.
They said i need to send documents. I sent them straight away. I phoned they said because of weekend it would be sorted Monday. Monday I phoned nothing happened. Yesterday on live chat they said they received them and documents and it iss verified, it will be activated within 48 hours from Monday 1pm. I took screen shot. Today again from live chat, they said they haven’t received it, i need to send the documents again. So I sent them screenshot them saying they received it.
The shameless liar on chat said: No problem you can contact our customer service.
They are basically holding my money illegally. I have a proof that they are lying.
So with all stress and illegally holding my money I’ll take this’s matter to court.
They can’t play like this😡😡😡
25 de marzo de 2026
Opinión espontánea
Respuesta de Virgin Bet
Hey William, thanks for the review. As per our terms and conditions we can request documentation at any time from activation of the account. If you are having issues with verification please reach out via live chat or email us at support@virginbet.com and we would be more than happy to assist. - Thanks Virgin Bet.
"The worst casino I have played at so…
"The worst casino I have played at so far. They accept deposits very quickly, but when it comes to withdrawals, problems suddenly appear.
I had two cards registered and couldn’t withdraw to either of them — they told me to find another payment method. So what, am I supposed to register a thousand cards?
Since I couldn’t withdraw my money, I kept playing and of course I lost, because their algorithms don’t allow you to win.
I do not recommend this casino — stay away from it."
19 de marzo de 2026
Opinión espontánea
Respuesta de Virgin Bet
Hey, thanks for the review. As with all bets and wagers wins are never guaranteed. All our games operate fairly and are fully tested. For more information check out our handy FAQ https://help.virginbet.com/hc/en-gb/articles/360033102914-Game-Fairness. If you are having issues with withdrawing then please reach out via live chat or email us at support@virginbet.com. - Thanks Virgin Bet.
Scam company yet again just another one…
Scam company yet again just another one just as I was winning big they disabled my account for no reason then told me I broke the rules how can I break the rules for signing up these are the same company as mad casino total scammers
16 de marzo de 2026
Opinión espontánea
Respuesta de Virgin Bet
Hey
Thanks for taking the time to leave a review.
As yours is an account-specific query, we'd encourage you to contact our customer support team for further assistance.
Thanks
Virgin Bet
Don't even open an account with them!
It looks good with good promotions but I was banned from all promotions when only £25.00 up and banned from betting at all when £45.00 up. Basically you can only go on the site to lose, even a tiny winner/amount in profit and you are banned! Ludicrous and worst 'betting' website of all time. Don't bother with it unless your planning on being a loser!
Update - I emailed customer support and they provided a general response saying nothing they can do and they are not prepared to give any reason why they banned my account for being a tiny bit in profit. DO NOT USE THIS SITE - A WASTE OF TIME!
16 de marzo de 2026
Opinión espontánea
Respuesta de Virgin Bet
Hey James, thanks for taking the time to leave your feedback. We're sorry to hear you've had a negative experience on site. We'll pass your feedback onto the relevant team for further review. - Team Virgin Bet
Absolute disgrace this casino
Absolute disgrace this casino , I’d advise anyone who wants to sign up not to !
I signed up 2 days ago deposited £200 over the 2 days all of a sudden accounts been closed , pieces of shxt didn’t even give me an explanation, all I got was we are unable to talk about your account. Absolute scum of the earth . They’ve even had the cheek to reply on about on a subject completely different , I wasn’t on about the payout , I was on about how scummy they are closing my account and not giving me a reason , this place needs reporting , worst experience of my gambling career,
13 de marzo de 2026
Opinión espontánea
Respuesta de Virgin Bet
Hey Christopher, thanks for the review. As with all wagers and bets wins are never guaranteed. All our games are fully regulated and tested for fairness. For more information please check out our handy FAQ https://help.virginbet.com/hc/en-gb/articles/360033102914-Game-Fairness - Thanks Virgin Bet.
Free bet scam
Free bet offered equal to stake up to £10, places a £10 bet and only got £1 free bet, I even sent a screenshot of the offer clearly stating equal to stake and the person in virgin chat just lied and said that's not the offer. I asked why they were lying and could they send me some proof to prove that the offer I had was incorrect but nothing. They just ended the chat the more I kept asking for information on why they were lying. Absolutely illegal behaviour, they should be closed down after this. I had 2 friends get stung by the same con as well, nobody was given our free bet
12 de marzo de 2026
Opinión espontánea
Respuesta de Virgin Bet
Hey Nathan, thanks for taking the time to leave your feedback. We're sorry to hear you've had a negative experience on site. If you would like to provide us with some more detailed feedback, please contact our customer support team on support@virginbet.com. - Team Virgin Bet
Absolutely disgusting i get gambling is…
Absolutely disgusting i get gambling is a losers game but to never give even one line hit at 50p a spin from £30 pounds isnt even in anyway feasible and also to never win anything more than £12.50 from bonus spins again unfeasable and also to never give a win anything over £20 overall across everything is again unwordly how they are still going as a legal gambling company in the uk is beyond me. Cant even scrape even a penny from them to begin with.
15 de marzo de 2026
Opinión espontánea
Respuesta de Virgin Bet
Hey Aaron, thanks for taking the time to leave your feedback. We're sorry you've had an unlucky experience on Virgin Bet and understand how disheartening this can be. The random number generator is a requirement of the gaming license issued by our regulators and every UK site is obligated to use one. The generator is regularly checked and audited by our regulators to ensure it's working correctly and that it's absolutely fair for everyone. For more information on how our slots work please check out our handy FAQ. https://help.virginbet.com/hc/en-gb/articles/360033102914-Game-Fairness- Virgin Bet
Post here againe so everyone can see…
Post here againe so everyone can see you cant give that rubbish saying this n that when you guys know what you doing so guys if want a site where dont cost arm and leg just to win 30 pence PLAYOJO are fair to there clients I will name and shame virgin bet and there sister sites are they robbing people
14 de marzo de 2026
Opinión espontánea
Respuesta de Virgin Bet
Hey GRANT, thanks for taking the time to leave your feedback. We're sorry to hear you've had a negative experience on site. If you would like to provide us with some more detailed feedback, please contact our customer support team on support@virginbet.com. - Team Virgin Bet
Awful company
Awful company, accept deposits immediately but takes an age to withdraw. Avoid.
12 de marzo de 2026
Opinión espontánea
Respuesta de Virgin Bet
Hey David, thanks for the review. Although usually a lot quicker, we do advise that our team can take up to 24 hours to process a withdrawal. Any time over this will be how quick you bank takes to put the funds back into your account - Virgin Bet
I would rate it 10 star if I could so…
I would rate it 10 star if I could so iv only deposited about £40 all together today thought why not try £100 see if can land some good scatters I jumped into blue wizard landed a £1 scatter got £40 from the 3 scatters I had one free game left and 6 orbs drop guess what all 15 collected grand prize £2000 couldn’t believe it at first I withdrew went to my bank less than one hour my number 1 site now
12 de marzo de 2026
Opinión espontánea
Respuesta de Virgin Bet
Hey Shaz, thanks for the review, and it makes us so happy to hear you are enjoying our service. Long may your luck continue! - Virgin Bet
Wild child
Wild child. Offers you free links & sends you in into wheel roulette..stay away!
9 de marzo de 2026
Opinión espontánea
Respuesta de Virgin Bet
Hey Benjamin, thanks for taking the time to leave your feedback. We're sorry to hear you've had a negative experience on site. If you would like to provide us with some more detailed feedback, please contact our customer support team on support@virginbet.com. - Team Virgin Bet
This is by far the worst casino out…
This is by far the worst casino out ther been a customer 4-5 years still never won ok for sports bets but do not go near the slots ever!!!!
1 de marzo de 2026
Opinión espontánea
Respuesta de Virgin Bet
Hey Gaz, thanks for taking the time to leave your feedback. We're sorry you've had an unlucky experience on Virgin Bet and understand how disheartening this can be. The random number generator is a requirement of the gaming license issued by our regulators and every UK site is obligated to use one. The generator is regularly checked and audited by our regulators to ensure it's working correctly and that it's absolutely fair for everyone. We are always looking for ways to improve the experience for our users. We'll pass your feedback onto the relevant team for further review. - Team Virgin Bet
Holding my money for well over a year
Holding my money for well over a year, the fact it’s 140 pound makes it even more tragic, sent my passport and even payslips/documents and they still won’t comply. SCUM
7 de marzo de 2026
Opinión espontánea
Respuesta de Virgin Bet
Hey R, thanks for taking the time to leave your feedback. We're sorry to hear you've had a negative experience on site. If you would like to provide us with some more detailed feedback, please contact our customer support team on support@virginbet.com. - Team Virgin Bet
Avoid this site
Avoid this site. I deposited almost 2.000£ in last 3 months and earned nothing. Casino games are made that you cant earn nothing.
They are just ripping people!!
7 de marzo de 2026
Opinión espontánea
Respuesta de Virgin Bet
Hey Sandra, thanks for taking the time to leave your feedback. We're sorry you've had an unlucky experience on Virgin Bet and understand how disheartening this can be. The random number generator is a requirement of the gaming license issued by our regulators and every UK site is obligated to use one. The generator is regularly checked and audited by our regulators to ensure it's working correctly and that it's absolutely fair for everyone. If you would like to provide us with some more detailed feedback, please contact our customer support team on support@virginbet.com. - Team Virgin Bet
Terrible robbers and no actual google…
Terrible robbers... terrible everything !!
STAY WELLLLLLLL CLEAR,
5 de marzo de 2026
Opinión espontánea
Respuesta de Virgin Bet
Hey Eamonn, thanks for the review. We are unsure of the reasons behind it but if you need any assistance please reach out via live chat or email us at support@virginbet.com. - Thanks Virgin Bet.
Took away the 1£ free bet on Sundays…
Took away the 1£ free bet on Sundays won’t be using this app anymore
5 de marzo de 2026
Opinión espontánea
Respuesta de Virgin Bet
Hey David, thanks for the review. Please be aware that we still have a bet builder offer on Sundays. This can be found at www.virginbet.com/promotions - Virgin Bet
Literally stole money from me
I had bets active, and someone on live chat disabled my account for no reason when I asked a question, while there's bets active.
I can't access the account , and can't access the money in the account.
Outright theft - I'll be reporting them to the UKGC
4 de marzo de 2026
Opinión espontánea
Respuesta de Virgin Bet
Hey tony, thanks for taking the time to leave your feedback. We're sorry to hear you've had a negative experience on site. If you would like to provide us with some more detailed feedback, please contact our customer support team on support@virginbet.com. - Team Virgin Bet
Tried this casino a few times now
Tried this casino a few times now, yes you can get the scatter on Bg Bass or other games. I never got anythng more than £4.00 back from a lot of money played.
Everyone is right its a scam company. I know you are a business however none of the bonus games rounds pay anything. you must have setting to pay out minimal and to actually get the scatter or bonus rounds set to 98% loss.
I play on other sites had wins and losses but never as much as on Virgin Bet. AVOID if you dont mind just losing consistantly. You wont get the opportunity to actually feel the fun of gaming here.
The score on here says it all. very poor show from a large corporation. Yes you stay within the law and gambling comission but only just. I will never spend another penny on here. a good customer leaving you, i spend quite a lot of disposable income on gaming.
I await the response of we use RNG's and its highly regulated and none of the bonuses or scatters are guranteed blah blah blah. no matter what the team tell you its not right how they operate the business. Next will be the response we only host the games but what they dont tell you is the comission made from your losses. its big money.. millions each year. I will await a typical response that will try to quash the comments made.
4 de marzo de 2026
Opinión espontánea
Respuesta de Virgin Bet
Hey there,
We're sorry you've had an unlucky experience on Virgin Bet and understand how disheartening this can be.
The random number generator is a requirement of the gaming license issued by our regulators and every UK site is obligated to use one. The generator is regularly checked and audited by our regulators to ensure it's working correctly and that it's absolutely fair for everyone.
This license is provided by the Gambling Commission, which regulates all online gambling activity, in conjunction with the Government of Gibraltar and Gibraltar Gambling Commissioner. All games are frequently tested to ensure they operate within the expected bounds of performance.
When you make a wager on any game, an electronic request is sent to the random number generator for a completely random combination. The generator receives no info on how much you're betting, how much you've wagered before or whether you ever have. It's a completely unique and random combination generated within a matter of milliseconds.
Upon receipt of this, our game servers work out whether it should be a win or not and will credit any winnings. Due to this process, each and every wager is completely unique, ensuring maximum fairness across the board. It's purely down to luck and chance as to how often and when you receive these winning combinations.
We wish you the very best of luck.
Thanks for being part of the team. - Virgin Bet
Absolute scam every time a scatter is…
Absolute scam every time a scatter is about to drop the final spin is always rigged to miss £130 and not one scatter definitely made to take money and not win a thing played same game on another casino and guess what scatter after the 10th spin
AVOID VIRGIN BET SCAMS!!!!
4 de marzo de 2026
Opinión espontánea
Respuesta de Virgin Bet
Hey Andy
Thanks for the review and we're sorry you've had an unlucky experience on Virgin Bet and understand how disheartening this can be.
The random number generator is a requirement of the gaming license issued by our regulators and every UK site is obligated to use one. The generator is regularly checked and audited by our regulators to ensure it's working correctly and that it's absolutely fair for everyone.
This license is provided by the Gambling Commission, which regulates all online gambling activity, in conjunction with the Government of Gibraltar and Gibraltar Gambling Commissioner. All games are frequently tested to ensure they operate within the expected bounds of performance.
When you make a wager on any game, an electronic request is sent to the random number generator for a completely random combination. The generator receives no info on how much you're betting, how much you've wagered before or whether you ever have. It's a completely unique and random combination generated within a matter of milliseconds.
Upon receipt of this, our game servers work out whether it should be a win or not and will credit any winnings. Due to this process, each and every wager is completely unique, ensuring maximum fairness across the board. It's purely down to luck and chance as to how often and when you receive these winning combinations.
Virgin Bet
It’s one of the worst customer service
It’s one of the worst customer service, avoid
2 de marzo de 2026
Opinión espontánea
Respuesta de Virgin Bet
Hey Ben, thanks for the review. If you need any assistance or anything you wish to discuss please jump on live chat or email us at support@virginbet.com. - Thanks Virgin Bet.
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.