Thankyou Tom at Alton Vodaphone for very well informed and helpful service yesterday and today. Had the answers to all my questions at his fingertips. Very polite and helpful. Many thanks.
La empresa ha respondido
Localización
Cambiar localización72 High Street, GU34 1ET Alton, GB
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Consulta las opiniones de los clientes
Went into Vodafone Alton to pick up my new phone. Ollie was super helpful in helping to get it sorted and transferring the apps and data from the old phone to the new one. New phone is working very... Ver más
La empresa ha respondido
Fantastic service. Ollie was brilliant, polite efficient and very helpful. I cannot recomend this store and its staf highly enough.
La empresa ha respondido
We recently visited the Alton Vodafone store to discuss lowering our monthly bill. Luke and Sam were utterly fantastic and helped us streamline our plan accordingly. They were attentive, detail-... Ver más
La empresa ha respondido
Información sobre la empresa
- Operador de telefonía móvil
- Tienda de celulares
- Proveedor de Internet
- Servicio de telefonía e Internet
- Proveedor de servicios de telecomunicaciones
Sobre Vodafone UK - Alton
Escrito por la empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Información de contacto
72 High Street, GU34 1ET, Alton, Reino Unido
4,9
Excelente
240 opiniones
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needed a cheap pay as you go phone and…
needed a cheap pay as you go phone and Ellie in store sorted one out for me and helped me get it set up
29 de mayo de 2025
Opinión espontánea
Respuesta de Vodafone UK - Alton
Hey Sam,
Thanks for the lovely review and fantastic support for Ellie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Well done Vodafone!!
Even though the store is partially closed for security measures, the team inside were beyond helpful! I hope they manage to stay safe and well done to Vodafone for looking after their team, it’s good to see!
30 de mayo de 2025
Opinión espontánea
Respuesta de Vodafone UK - Alton
Hey Harriet,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Tom very helpful
Tom very helpful. And quick would recommend to friends
10 de abril de 2025
Opinión espontánea
Respuesta de Vodafone UK - Alton
Hey Paula,
Thanks for the lovely review and fantastic support for Tom.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Store team were wonderful with me and…
Store team were wonderful with me and my husband, we asked so many questions and they were just very very helpful. Thank you, Lorraine and Barry
8 de abril de 2025
Opinión espontánea
Respuesta de Vodafone UK - Alton
Hey Lorraine,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
alton team were very helpful
20 de marzo de 2025
Opinión espontánea
Respuesta de Vodafone UK - Alton
Hi there,
Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Respuesta de Vodafone UK - Alton
Hi Lindsey,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at https://vodafone.uk/2Fpnah2, X at https://vodafone.uk/3LXh2xl, or Instagram: https://vodafone.uk/4aaUP8d, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
the team in store were good
the team in store were good. better than the call centre happy
17 de febrero de 2025
Opinión espontánea
Respuesta de Vodafone UK - Alton
Hi Abdul,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Sam transferred my data from old to new…
Sam transferred my data from old to new phone, pleased with the help, pleased.
18 de febrero de 2025
Opinión espontánea
Respuesta de Vodafone UK - Alton
Hi Margery,
Thank you for your review for Sam. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Team Alton are the team to beat
Ellie was a delight, everything sorted pronto! Thank you so much.
18 de febrero de 2025
Opinión espontánea
Respuesta de Vodafone UK - Alton
Hi Timothy,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Luke dealt with our request easily and efficiently
Luke dealt with our request easily and efficiently. We enjoyed going in and talking in person and was the main reason we chose Vodafone.
11 de febrero de 2025
Opinión espontánea
Respuesta de Vodafone UK - Alton
Hi Georgina. Thank you for your review for Luke. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I’ve just been to the store in Alton
I’ve just been to the store in Alton, I’ve been taking care by Ellie she was lovely and very helpful i can’t thank her enough 😊
11 de febrero de 2025
Opinión espontánea
Respuesta de Vodafone UK - Alton
Hi Marco. Thank you for your review for Ellie. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Respuesta de Vodafone UK - Alton
Hi Amir,
Thanks for sharing this review for us. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Best team!
Emma, Tom and the fantastic manger are a fantastic and efficient team. They understand ultimate customer service and were able facilitate all aspects of
11 de enero de 2025
Opinión espontánea
Respuesta de Vodafone UK - Alton
Hi there,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Ellie was a pleasure to deal with
Ellie was a pleasure to deal with. Very happy with the experience.
24 de enero de 2025
Opinión espontánea
Respuesta de Vodafone UK - Alton
Hi Angela,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Tom was great help setting up my phone
Tom was great help setting up my phone. I always have a lovely service when coming into this store
20 de enero de 2025
Opinión espontánea
Respuesta de Vodafone UK - Alton
Hello, Glinda,
It's great to hear that you received a 5 star service from Tom! Thanks for taking the time to provide feedback on this.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Tom was great help with setting up and…
Tom was great help with setting up and wiping my old phone to factory settings. Thank you very much for your kind service
8 de enero de 2025
Opinión espontánea
Respuesta de Vodafone UK - Alton
Hi Fred. Thank you for your review for Tom. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Tom was fab and really helpful and…
Tom was fab and really helpful and really patient.
4 de enero de 2025
Opinión espontánea
Respuesta de Vodafone UK - Alton
Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thank you,
Vodafone Social Media Team
Tom was very help full with me helping…
Tom was very help full with me helping to choose the right phone contract and air time as required. He fully explained how the phone works and showed me. As being 70 years old I am not very phone or tech savvy.. first class member of staff in the alton store.. and a first class service from him.
3 de enero de 2025
Opinión espontánea
Respuesta de Vodafone UK - Alton
I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Tom was great help while setting up my…
Tom was great help while setting up my phone. I always get a lot of help in this store
19 de diciembre de 2024
Opinión espontánea
Respuesta de Vodafone UK - Alton
Hi Roger,
Thank you for taking the time to review and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Tom and Ellie where grate and very…
Tom and Ellie where grate and very helpful.
16 de diciembre de 2024
Opinión espontánea
Respuesta de Vodafone UK - Alton
Hi Sally,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
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