Vodafone UK - Alton Opiniones 

240
TrustScore: 5 sobre 5

4,9

72 High Street, GU34 1ET Alton, GB


Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Thankyou Tom at Alton Vodaphone for very well informed and helpful service yesterday and today. Had the answers to all my questions at his fingertips. Very polite and helpful. Many thanks.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Went into Vodafone Alton to pick up my new phone. Ollie was super helpful in helping to get it sorted and transferring the apps and data from the old phone to the new one. New phone is working very... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Fantastic service. Ollie was brilliant, polite efficient and very helpful. I cannot recomend this store and its staf highly enough.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We recently visited the Alton Vodafone store to discuss lowering our monthly bill. Luke and Sam were utterly fantastic and helped us streamline our plan accordingly. They were attentive, detail-... Ver más

La empresa ha respondido


Información sobre la empresa


Información de contacto

  • 72 High Street, GU34 1ET, Alton, Reino Unido

4,9

Excelente

TrustScore: 5 sobre 5

240 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,9

Todas las opiniones

(240)

40.120 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Really good service

30 de septiembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Alton

Respuesta de Vodafone UK - Alton

Hey Jim,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Praheet was very helpful especially…

Praheet was very helpful especially with Mum who is 86.

30 de septiembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Alton

Respuesta de Vodafone UK - Alton

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Tom was such a huge help

Tom was such a huge help. Having ended up in quite a mess by the customer service team on the phone beforehand he was able to rectify the situation. Thank you

28 de septiembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Alton

Respuesta de Vodafone UK - Alton

Hey Anna,

Thanks for letting us know what an amazing job Tom did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Really great service

Really great service, knowledgeable helpful and friendly

22 de septiembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Alton

Respuesta de Vodafone UK - Alton

Hi Christopher,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Just had a great experience at Vodafone…

Just had a great experience at Vodafone in Alton. Tom who served me was very helpful and together with Naz sorted me out. Made me feel welcome .

21 de septiembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Alton

Respuesta de Vodafone UK - Alton

Hi Gilly. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Fantastic customer service by Naz.

Fantastic customer service by Naz.
Thank you for your patient and help.

20 de septiembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Alton

Respuesta de Vodafone UK - Alton

Hi Edina,

Thanks for taking the time to review, and share your feedback for Naz. We appreciate it.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Prajeet and Tom were very helpful and…

Prajeet and Tom were very helpful and extremely friendly when trying to sort my phone at the very end of the day

7 de septiembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Alton

Respuesta de Vodafone UK - Alton

Hey Karen,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Naz was Very friendly and very…

Naz was Very friendly and very efficient highly recommend

2 de septiembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Alton

Respuesta de Vodafone UK - Alton

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Great customer service

Great customer service. Very knowledgeable people in store. Happy to go the extra mile to help

19 de agosto de 2023
Opinión espontánea
Logotipo de Vodafone UK - Alton

Respuesta de Vodafone UK - Alton

Hi, It's great to see we offered such memorable service and you feel we went above an beyond for you.
Thanks for your review, The Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Great service!

18 de agosto de 2023
Opinión espontánea
Logotipo de Vodafone UK - Alton

Respuesta de Vodafone UK - Alton

Hey Diane,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Very good service would recommend to…

Very good service would recommend to anyone

8 de agosto de 2023
Opinión espontánea
Logotipo de Vodafone UK - Alton

Respuesta de Vodafone UK - Alton

Hi Wayne,

Thanks for your review for our Alton store. We appreciate your support.

We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Valorada con 5 estrellas sobre 5

Very very helpful and explained…

Very very helpful and explained everything in detail, makes you want to come back.

8 de agosto de 2023
Opinión espontánea
Logotipo de Vodafone UK - Alton

Respuesta de Vodafone UK - Alton

Hey Scott,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Extremely helpful assistant going…

Extremely helpful assistant going beyond the task requested. I would recommend him highly

7 de agosto de 2023
Opinión espontánea
Logotipo de Vodafone UK - Alton

Respuesta de Vodafone UK - Alton

Hi Norah,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Naz and his colleague were extremely…

Naz and his colleague were extremely helpful, spent time sorting out my issues and were very patient. Excellent service.

2 de agosto de 2023
Opinión espontánea
Logotipo de Vodafone UK - Alton

Respuesta de Vodafone UK - Alton

Hey Karen,

Thanks for letting us know what an amazing job Naz did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Very personal

Very personal, chatty, knew what he was talking about.

1 de agosto de 2023
Opinión espontánea
Logotipo de Vodafone UK - Alton

Respuesta de Vodafone UK - Alton

Hey Stephanie,

Thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Great service from Naz

18 de julio de 2023
Opinión espontánea
Logotipo de Vodafone UK - Alton

Respuesta de Vodafone UK - Alton

Hi. Thank you for your review for Naz. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Super helpful with great personalities…

Super helpful with great personalities especially boy wonder Mitch and Naz.

13 de julio de 2023
Opinión espontánea
Logotipo de Vodafone UK - Alton

Respuesta de Vodafone UK - Alton

Hey Laura,

Thanks for the lovely review and fantastic support for both Mitch and Naz.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Very good service by Naz and his team.

12 de julio de 2023
Opinión espontánea
Logotipo de Vodafone UK - Alton

Respuesta de Vodafone UK - Alton

Hi Julian,

Thanks for taking your review for Naz and the rest of our store.

If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Valorada con 5 estrellas sobre 5

Mitch was very polite and helpful

Mitch was very polite and helpful, and I would definitely shop here again.

12 de julio de 2023
Opinión espontánea
Logotipo de Vodafone UK - Alton

Respuesta de Vodafone UK - Alton

Hi Jackie,

This is lovely feedback for Mitch. Thanks for your kind words and taking your time to share the experience.

We're always here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más