As always at Altrincham store had a 10 out of 10 experience. I am Visually Impaired (Blind) and they always make me feel welcome and helpful. 5 star
La empresa ha respondido
116 George Street, WA14 1RF Altrincham, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
As always at Altrincham store had a 10 out of 10 experience. I am Visually Impaired (Blind) and they always make me feel welcome and helpful. 5 star
La empresa ha respondido
Ibz helped me out on reducing my bills and also helped me to get a new device cheaper than what i was already paying.
La empresa ha respondido
Josh was very helpful in explaining about the new phone and about the transferring of the documents from the old phone.
La empresa ha respondido
Called in today to sort our contracts, myself husband & my son. Experienced absolutely fantastic service from Josh he was so helpful, we managed to sort everything out for us. He explained every... Ver más
La empresa ha respondido
Escrito por la empresa
116 George Street, WA14 1RF, Altrincham, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Guys Ibz and Sam were both great the whole time. Great knowledge and friendly!

Respuesta de Vodafone UK - Altrincham
Ibby at the Altrincham store was extremely knowledgeable, helpful and professional. It the best customer experience at this branch ever. I have been with the Altrincham branch for over 15 years.
Fazila Sciberras

Respuesta de Vodafone UK - Altrincham
Amazing experience, my old phone was running slow and I didn't have enough storage. Ibby helped me get a new device for the similar price that I'm currently paying and also helped me transfer everything over from my old phone to the new phone.

Respuesta de Vodafone UK - Altrincham
Josh very knowledgeable and made the renewal process super easy, very pleased with the outcome he is an asset to your team

Respuesta de Vodafone UK - Altrincham
Mikie was really helpful and got me a great

Respuesta de Vodafone UK - Altrincham
Sami was really helpful. Really professional and explained everything clearly

Respuesta de Vodafone UK - Altrincham
Well yesterday I thought I would go back to Vodafone heard they improved. How wrong was i ! Took a deal sim only told the adviser I had my pac code but as I haven't got a Vodafone sim i wont get it ported over the adviser said its fine I can port the number next week just give it me now I did i signed up for a 18month deal sim only come off the phone and get text messages thank you for your two orders!!! Then a text saying my number port was happening today ! Loads of calls to Vodafone. Sorry too late but go and get a sim from a Vodafone shop I go to the shop only to be told sorry because the port is happening we don't have a number so cant give you a sim card!!!!my text messages saying my sim is being delivered today guess what no it hasn't i knew it wouldn't arrive now my number has ported but no sim so yes you guessed it back to Vodafone shop tomorrow morning to try and get a replacement sim. If not I have to wait for the sim to come as soon as it arrives I will be requesting my pac code and cancel it awful company and service obviously nothing has changed so now ive no way of making calls .disgusting and already looking for another provider the staff at altrincham was good update my sim card arrived this morning!back to Vodafone altrincham both the guys in there was great and very understanding. They tried both sims put the right one in and am up and running sorry I couldn't remember their names but both were a credit to Vodafone altrincham store maybe put these guys on the phone lines they will get you more better reviews and customers!thanks again guys appreciated what you done for me. Vodafone try learning more from the two guys in customer service

Respuesta de Vodafone UK - Altrincham
Ibby was very helpful , great customer service . Got we a great deal with my phone and broadband . Very polite

Respuesta de Vodafone UK - Altrincham
Amazing service from Ibby. Helped me find a new phone for the price range I was after also helped me move over my old stuff to my new phone.

Respuesta de Vodafone UK - Altrincham
Sami was absolutely fantastic! He was very, very, helpful. Would recommend 100%

Respuesta de Vodafone UK - Altrincham
Josh was brilliant sorting out my new Vodafone broadband. A mine of information and very efficient.

Respuesta de Vodafone UK - Altrincham
We had excellent service from Sami, he is a credit to your company

Respuesta de Vodafone UK - Altrincham
Fantastic service, very helpful indeed. Will certainly keep using this business in Altrincham. Thank you very much

Respuesta de Vodafone UK - Altrincham
Amazing Service from Ibby. Ibby helped me bring my contract prices down on all my products with a new phone. Would highly recommend him.

Respuesta de Vodafone UK - Altrincham
Very helpful and efficient, would recommend Josh.

Respuesta de Vodafone UK - Altrincham
Josh & Sami super stars, couldn't fault anything, they're help has been 100% and far more helpful than phoning customer service.

Respuesta de Vodafone UK - Altrincham
The patience and professional, but friendly service from Ibby who made me very welcome and explained everything very clearly. Excellent service and I will feel confident in returning.
Anne O’Reilly

Respuesta de Vodafone UK - Altrincham
Ibby was brilliant in finding me a new deal which was much better value for money and he even helped me with the setup

Respuesta de Vodafone UK - Altrincham
I had just bought a mobile wifi router and needed to buy a data sim. Even though I'm with 02, I popped into Vodafone, Altrincham and spoke with Syed Ibrahim. What can I say, he was brilliant. Was able to get me a deal on both a data sim and a mobile sim. At the moment, I'm just using the mobile sim for data as I'm still contract with 02 but once that is up will be moving to Vodafone. Luckily, I have a dual sim card phone. Syed was polite, friendly and really helpful. Highly recommend Vodafone, Altrincham.

Respuesta de Vodafone UK - Altrincham
Absolutely outstanding service! Always helping me, the lady in shop is very friendly

Respuesta de Vodafone UK - Altrincham
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.