Vodafone UK - Altrincham Opiniones 

161
TrustScore: 5 sobre 5

4,9

116 George Street, WA14 1RF Altrincham, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

As always at Altrincham store had a 10 out of 10 experience. I am Visually Impaired (Blind) and they always make me feel welcome and helpful. 5 star

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Ibz helped me out on reducing my bills and also helped me to get a new device cheaper than what i was already paying.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Josh was very helpful in explaining about the new phone and about the transferring of the documents from the old phone.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Called in today to sort our contracts, myself husband & my son. Experienced absolutely fantastic service from Josh he was so helpful, we managed to sort everything out for us. He explained every... Ver más

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Información sobre la empresa


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  • 116 George Street, WA14 1RF, Altrincham, Reino Unido

4,9

Excelente

TrustScore: 5 sobre 5

161 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(161)

39.826 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Guys Ibz and Sam were both great the…

Guys Ibz and Sam were both great the whole time. Great knowledge and friendly!

11 de octubre de 2025
Opinión espontánea
Logotipo de Vodafone UK - Altrincham

Respuesta de Vodafone UK - Altrincham

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Excellent customer service

Ibby at the Altrincham store was extremely knowledgeable, helpful and professional. It the best customer experience at this branch ever. I have been with the Altrincham branch for over 15 years.
Fazila Sciberras

7 de octubre de 2025
Opinión espontánea
Logotipo de Vodafone UK - Altrincham

Respuesta de Vodafone UK - Altrincham

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Amazing experience

Amazing experience, my old phone was running slow and I didn't have enough storage. Ibby helped me get a new device for the similar price that I'm currently paying and also helped me transfer everything over from my old phone to the new phone.

6 de octubre de 2025
Opinión espontánea
Logotipo de Vodafone UK - Altrincham

Respuesta de Vodafone UK - Altrincham

Hey Janet,

Thanks for the lovely review and fantastic support for Ibby.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Josh very knowledgeable and made the…

Josh very knowledgeable and made the renewal process super easy, very pleased with the outcome he is an asset to your team

1 de octubre de 2025
Opinión espontánea
Logotipo de Vodafone UK - Altrincham

Respuesta de Vodafone UK - Altrincham

Hey Peter,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Mikie was really helpful and got me a…

Mikie was really helpful and got me a great

19 de septiembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - Altrincham

Respuesta de Vodafone UK - Altrincham

We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Unbelievably helpful

Sami was really helpful. Really professional and explained everything clearly

10 de septiembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - Altrincham

Respuesta de Vodafone UK - Altrincham

Hey Michael,

Thanks for the lovely review and fantastic support for Sami.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 1 estrellas sobre 5

Well yesterday I thought I would go…

Well yesterday I thought I would go back to Vodafone heard they improved. How wrong was i ! Took a deal sim only told the adviser I had my pac code but as I haven't got a Vodafone sim i wont get it ported over the adviser said its fine I can port the number next week just give it me now I did i signed up for a 18month deal sim only come off the phone and get text messages thank you for your two orders!!! Then a text saying my number port was happening today ! Loads of calls to Vodafone. Sorry too late but go and get a sim from a Vodafone shop I go to the shop only to be told sorry because the port is happening we don't have a number so cant give you a sim card!!!!my text messages saying my sim is being delivered today guess what no it hasn't i knew it wouldn't arrive now my number has ported but no sim so yes you guessed it back to Vodafone shop tomorrow morning to try and get a replacement sim. If not I have to wait for the sim to come as soon as it arrives I will be requesting my pac code and cancel it awful company and service obviously nothing has changed so now ive no way of making calls .disgusting and already looking for another provider the staff at altrincham was good update my sim card arrived this morning!back to Vodafone altrincham both the guys in there was great and very understanding. They tried both sims put the right one in and am up and running sorry I couldn't remember their names but both were a credit to Vodafone altrincham store maybe put these guys on the phone lines they will get you more better reviews and customers!thanks again guys appreciated what you done for me. Vodafone try learning more from the two guys in customer service

8 de septiembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - Altrincham

Respuesta de Vodafone UK - Altrincham

We're sorry to hear about the issues you've experienced with your recent order and number porting. It's not the experience we want for our customers.

If we can help with anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Ibby was very helpful

Ibby was very helpful , great customer service . Got we a great deal with my phone and broadband . Very polite

8 de septiembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - Altrincham

Respuesta de Vodafone UK - Altrincham

Hey Carol,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Amazing service from Ibby

Amazing service from Ibby. Helped me find a new phone for the price range I was after also helped me move over my old stuff to my new phone.

3 de septiembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - Altrincham

Respuesta de Vodafone UK - Altrincham

Thank you for your review. We're happy to hear that you received amazing service from our agent Ibby.

Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Sami was absolutely fantastic

Sami was absolutely fantastic! He was very, very, helpful. Would recommend 100%

2 de septiembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - Altrincham

Respuesta de Vodafone UK - Altrincham

We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Help with Broadband switching

Josh was brilliant sorting out my new Vodafone broadband. A mine of information and very efficient.

30 de agosto de 2025
Opinión espontánea
Logotipo de Vodafone UK - Altrincham

Respuesta de Vodafone UK - Altrincham

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

We had excellent service from Sami

We had excellent service from Sami, he is a credit to your company

23 de agosto de 2025
Opinión espontánea
Logotipo de Vodafone UK - Altrincham

Respuesta de Vodafone UK - Altrincham

We appreciate you taking the time to leave us this great feedback! We're so happy to hear about your excellent experience.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Fantastic service

Fantastic service, very helpful indeed. Will certainly keep using this business in Altrincham. Thank you very much

11 de agosto de 2025
Opinión espontánea
Logotipo de Vodafone UK - Altrincham

Respuesta de Vodafone UK - Altrincham

We're happy to hear that you had such a positive experience and appreciate you sharing your lovely feedback with us.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Amazing Service from Ibby

Amazing Service from Ibby. Ibby helped me bring my contract prices down on all my products with a new phone. Would highly recommend him.

16 de agosto de 2025
Opinión espontánea
Logotipo de Vodafone UK - Altrincham

Respuesta de Vodafone UK - Altrincham

We're happy to hear that you had such a positive experience and appreciate you sharing your lovely feedback with us.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Very helpful and efficient

Very helpful and efficient, would recommend Josh.

6 de agosto de 2025
Opinión espontánea
Logotipo de Vodafone UK - Altrincham

Respuesta de Vodafone UK - Altrincham

Hey Rosemary,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Josh & Sami super stars

Josh & Sami super stars, couldn't fault anything, they're help has been 100% and far more helpful than phoning customer service.

6 de agosto de 2025
Opinión espontánea
Logotipo de Vodafone UK - Altrincham

Respuesta de Vodafone UK - Altrincham

Hey Gina,

Thanks for the lovely review and fantastic support for Josh & Sami.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

The patience and professional

The patience and professional, but friendly service from Ibby who made me very welcome and explained everything very clearly. Excellent service and I will feel confident in returning.
Anne O’Reilly

25 de julio de 2025
Opinión espontánea
Logotipo de Vodafone UK - Altrincham

Respuesta de Vodafone UK - Altrincham

Hey Anne,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Ibby was brilliant

Ibby was brilliant in finding me a new deal which was much better value for money and he even helped me with the setup

21 de julio de 2025
Opinión espontánea
Logotipo de Vodafone UK - Altrincham

Respuesta de Vodafone UK - Altrincham

Hey Paul,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Ibby.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Data Sim

I had just bought a mobile wifi router and needed to buy a data sim. Even though I'm with 02, I popped into Vodafone, Altrincham and spoke with Syed Ibrahim. What can I say, he was brilliant. Was able to get me a deal on both a data sim and a mobile sim. At the moment, I'm just using the mobile sim for data as I'm still contract with 02 but once that is up will be moving to Vodafone. Luckily, I have a dual sim card phone. Syed was polite, friendly and really helpful. Highly recommend Vodafone, Altrincham.

20 de julio de 2025
Opinión espontánea
Logotipo de Vodafone UK - Altrincham

Respuesta de Vodafone UK - Altrincham

Hey Emma,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Absolutely outstanding service

Absolutely outstanding service! Always helping me, the lady in shop is very friendly

17 de julio de 2025
Opinión espontánea
Logotipo de Vodafone UK - Altrincham

Respuesta de Vodafone UK - Altrincham

Hey Ciderman,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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