28th of oct 2026 i walked in to your Vodafone ashford store and was met by Matt and his team i was upset with my currant provider, matt was patient and customer service was on par . I am now with Vod... Ver más
La empresa ha respondido
2 County Square, TN23 1YA Ashford, GB
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28th of oct 2026 i walked in to your Vodafone ashford store and was met by Matt and his team i was upset with my currant provider, matt was patient and customer service was on par . I am now with Vod... Ver más
La empresa ha respondido
Emma was fabulous,super helpful and friendly.I was in such a whirlwind of moving house and she came to my WiFi rescue.She is such a glowing example of fantastic customer service.
La empresa ha respondido
Alex and Matt were extremely helpful and helped me out big time with my iPhone 18 Pro Max purchase. Would 100% recommend them
La empresa ha respondido
I had trouble on a different network connecting to the the internet. I spoke to two gentle men Matt and Alex that were at the dest. Matt fixed my issue I very much appreciate this as I bought my dev... Ver más
La empresa ha respondido
Escrito por la empresa
2 County Square, TN23 1YA, Ashford, Reino Unido
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28th of oct 2026 i walked in to your Vodafone ashford store and was met by Matt and his team i was upset with my currant provider, matt was patient and customer service was on par . I am now with Vodafone and very happy with the service I had received:)

Respuesta de Vodafone UK - Ashford
Emma was fabulous,super helpful and friendly.I was in such a whirlwind of moving house and she came to my WiFi rescue.She is such a glowing example of fantastic customer service.

Respuesta de Vodafone UK - Ashford
The sales assistant was extremely helpful and made the transfer very easy

Respuesta de Vodafone UK - Ashford
A first class experience this morning from the Vodafone store in Ashford - great advice and well worth a visit.
I really like the staff at Vodafone. Emma is always helpful and always polite. We have seen her a few times now.

Respuesta de Vodafone UK - Ashford
Alex and Matt were extremely helpful and helped me out big time with my iPhone 18 Pro Max purchase. Would 100% recommend them

Respuesta de Vodafone UK - Ashford
Brilliant service Lee helped me very helpful polite and considerate

Respuesta de Vodafone UK - Ashford
Owen was very helpful with account issue. Very good service and patient.

Respuesta de Vodafone UK - Ashford
Emma and Owen were very friendly and helpful

Respuesta de Vodafone UK - Ashford

Respuesta de Vodafone UK - Ashford
Excellent service by Emma, thank you

Respuesta de Vodafone UK - Ashford
Rob was great, helped fix my phone and and got me a great discount on my broadband. Highly recommend returning here.

Respuesta de Vodafone UK - Ashford

Respuesta de Vodafone UK - Ashford
I had a great experience. Owen helped me out with my queries and was very friendly and cooperative guy. Thankyou for all the help.

Respuesta de Vodafone UK - Ashford
Thanks Owen,very good 10/10and Anu very good service very courteous and professional.

Respuesta de Vodafone UK - Ashford
Owen was very helpful, showed me all my options and prices, was very clear with communication. Managed to get me onto a cheaper monthly plan with the same benefits and I walked away with a new tablet.

Respuesta de Vodafone UK - Ashford
Had an issue that i could resolve walked into the Vodafone in Ashford and was greeted by Lee. He went over and above to help me and explained very carefully in a way that I could understand and rested my problem. Thankyou Lee

Respuesta de Vodafone UK - Ashford
I had trouble on a different network connecting to the the internet. I spoke to two gentle men Matt and Alex that were at the dest. Matt fixed my issue I very much appreciate this as I bought my device from a different company.
They were very polite and completed my issue. Thank you very much Vodaphone.

Respuesta de Vodafone UK - Ashford
I had many efforts to sort a problem with my new iphone via chatbot, customer complaints and visiting another store
I went to Ashford and although they were unable to solve the problem they took the time to understand and contacted customer services on my behalf
and this helped towards a resolution
They were able to escalate my complaint with vodafone and I have since been contacted by the company

Respuesta de Vodafone UK - Ashford
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