Service was excellent in Vodafone store I will definitely recommend my friends and family as they have great offers in sims and home broadband and always kind and helpful. Thank you
La empresa ha respondido
Localización
Cambiar localización36 Friars Square, HP20 2SP Aylesbury, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Excellent service from Jorge, went into store to upgrade my phone with Three and the advisor told me I had to move over to Vodafone, he explained the whole process and made it easy and seamless. Helpe... Ver más
La empresa ha respondido
Amazing experience overall, the advisors Wilson and Jorge were friendly and helpful. Helped me find the perfect new phone for myself, even helped me set it all up and taught me how to use the phone s... Ver más
La empresa ha respondido
I had an outstanding experience with Vodafone, thanks to Connor. From the moment we arrived, he was friendly, professional, and incredibly knowledgeable. He took the time to explain everything clear... Ver más
La empresa ha respondido
Información sobre la empresa
- Operador de telefonía móvil
- Tienda de celulares
- Proveedor de Internet
- Servicio de telefonía e Internet
- Proveedor de servicios de telecomunicaciones
Sobre Vodafone UK - Aylesbury
Escrito por la empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Información de contacto
36 Friars Square, HP20 2SP, Aylesbury, Reino Unido
4,9
Excelente
229 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Connor from Vodafone was extremely helpful helping me set up my phone
Connor helped a lot setting my phone up and moved me from pay as you go to a contract for the same price
5 de marzo de 2024
Opinión espontánea
Respuesta de Vodafone UK - Aylesbury
Hey Gordon,
Thanks for letting us know what an amazing job Connor did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Incredible.
Incredible.
I went to Vodafone Aylesbury today.
I entered the store and was approached by a guy with a beard A...
He asks me if he can help me.
I answered :
Customer - I have been a Vodafone customer for 6 years and I want to exchange my Android phone for an iPhone
A- ok.
Customer - I would like you to tell me the difference between iPhone 13 and 14.
A - none.
Customer - 🙄
Customer - How much would I pay per month?
A - £54 with new data plan.
Customer - 54 to which model?
A - To everything.
Client-🙄
Customer - But I want to keep my current plan is under contract.
A-It doesn't matter. We will give you a new plan.
Client-🙄.
Customer - If I now pay in full for an iPhone, does it still require a new plan?
A - WE DO NOT SELL IPHONES IN THE STORE.
Customer - ok. Goodbye.
2 de marzo de 2024
Opinión espontánea
Respuesta de Vodafone UK - Aylesbury
Hi there,
Thanks for taking the time to leave your review. I'm sorry for the experience you've had when visiting out store. We always strive to improve in every part of our business and receiving feedback will help us to achieve this. If there is anything that we can help you with, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Came into Vodafone after the new year…
Came into Vodafone after the new year to see options for a new phone. I’m very weary with contracts and they make me nervous. Connor made me feel at ease and took the time to explain all my options. He turned my bad experience into a good one! I brought out a contract and am still super happy no problems! Thankyou Connor
20 de enero de 2024
Opinión espontánea
Respuesta de Vodafone UK - Aylesbury
Hi Chelsea,
Thanks for taking the time to share this great feedback with us! We're delighted that Connor provided such a great experience and your opinion was turned into a positive one!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Great customer service
Arjun was very patient and knowledgeable
22 de febrero de 2024
Opinión espontánea
Respuesta de Vodafone UK - Aylesbury
Hi Howard. Thank you for your review for Arjun. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very good service
19 de enero de 2024
Opinión espontánea
Respuesta de Vodafone UK - Aylesbury
Thanks for the great feedback Anthony. It's really appreciated. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks again, Vodafone Social Media Team
AMAZING STORE
Carl really helped me with my new phone upgrade. I have no idea about phones and he helped me from beginning to end in such a friendly way. I will never go anywhere else
19 de enero de 2024
Opinión espontánea
Respuesta de Vodafone UK - Aylesbury
Hi Trisha,
Thanks for the great feedback for Carl. It's really appreciated. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Very happy
Very happy. Excellent help from Arjun. Helped me set up my new phone and transfered all of my old stuff.
19 de enero de 2024
Opinión espontánea
Respuesta de Vodafone UK - Aylesbury
Hi Peter,
Thanks for your review and your lovely words for Arjun! It's what we love to see 🙂
Thanks again, Vodafone Social Media Team
Connor and Carl
Had Connor and Carl help sort me out with broadband after having recently moved house. After a day of struggling with doing this online due to the adress change, Connor and Carl were amazing with getting to the bottom of it straight away. Both of them were very friendly, and knew their stuff well
17 de enero de 2024
Opinión espontánea
Respuesta de Vodafone UK - Aylesbury
Hi Ben,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Fantastic friendly service
Fantastic friendly service, couldn’t be better :-)
17 de enero de 2024
Opinión espontánea
Respuesta de Vodafone UK - Aylesbury
Hi there John,
Your feedback is so important to us, so thanks for writing this great review!
We're so glad you're happy with our network and have had a friendly experience.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Kindness and reliable
12 de enero de 2024
Opinión espontánea
Respuesta de Vodafone UK - Aylesbury
Hey Daniel,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Carl went over and above to assist me…
Carl went over and above to assist me with my phone upgrade. He showed great knowledge and also patience when helping his staff. A credit to Vodafone.
11 de enero de 2024
Opinión espontánea
Respuesta de Vodafone UK - Aylesbury
Hey Slenane,
Thanks for the lovely review and fantastic support for Carl.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
The manager Carl was so very helpful l would definitely come back again to the Aylesbury shop.
The manager Carl was so very helpful
29 de diciembre de 2023
Opinión espontánea
Respuesta de Vodafone UK - Aylesbury
Hey Pattie,
Thanks for the lovely review and fantastic support for Carl.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Ahmad was great
Ahmad was great. Made the experience very easy and smooth.
24 de diciembre de 2023
Opinión espontánea
Respuesta de Vodafone UK - Aylesbury
I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Respuesta de Vodafone UK - Aylesbury
Hey James,
Thanks for the support for Callum and Conner!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Callum and conner
21 de diciembre de 2023
Opinión espontánea
Respuesta de Vodafone UK - Aylesbury
Hey Lynn,
Thanks for the support for Callum and Conner!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Vodafone Aylesbury
I went in for help with transferring my data across, I spoke to Callum who was very helpful throughout and did the job well
16 de diciembre de 2023
Opinión espontánea
Respuesta de Vodafone UK - Aylesbury
Hi there,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Brilliant experience very helpful
Brilliant experience very helpful, Carl was super knowledgeable and attentive
13 de diciembre de 2023
Opinión espontánea
Respuesta de Vodafone UK - Aylesbury
Hey Emma,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Really happy with service in store
Really happy with service in store. Ahmad was great to talk to
8 de diciembre de 2023
Opinión espontánea
Respuesta de Vodafone UK - Aylesbury
Hey Michael,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Respuesta de Vodafone UK - Aylesbury
Hi Nyasha,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Very good service exceptionally…
Very good service exceptionally pleasant person dealing with our problem☆☆☆☆☆
27 de noviembre de 2023
Opinión espontánea
Respuesta de Vodafone UK - Aylesbury
Hi Pauline,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.