I had such amazing customer service on 2 consecutive days to solve my phone issues from Lily. She listened to what I needed, found me an excellent package and escalated my ongoing account problem to g... Ver más
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Unit 23 , Green Lane Shopping Centre, EX31 1UH Barnstaple, GB
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I had such amazing customer service on 2 consecutive days to solve my phone issues from Lily. She listened to what I needed, found me an excellent package and escalated my ongoing account problem to g... Ver más
La empresa ha respondido
I have been dealing with this store for years and they never disappoint! Whenever I have a problem, need advice or an upgrade they are nothing but friendly, inviting and helpful. They go above and bey... Ver más
La empresa ha respondido
Lily was able to renew all four devices at cost effective rates, lower than the old ones, excellent. Fantastic customer service with a very friendly atmosphere. Thank you. See you again in 2 years 👍
La empresa ha respondido
Faultless from start to finish, the women who served me was so friendly, informative and welcoming. She clearly knew what she was doing and answered all questions asked and was made to feel comfortabl... Ver más
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Escrito por la empresa
Unit 23 , Green Lane Shopping Centre, EX31 1UH, Barnstaple, Reino Unido
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Came into Barnstaple today to upgrade phone, and had a very good experience with a lady called Lily, can’t fault anything, was very quick and easy and Lily was very helpful. Thankyou 💖

Respuesta de Vodafone UK - Barnstaple
Cameron was amazing today helped us with each process of getting a new phone!

Respuesta de Vodafone UK - Barnstaple
Lily was curteous, knowledgeable and highly motivated

Respuesta de Vodafone UK - Barnstaple
Lee very helpful and knowledgeable.
All difficulties dealt with.
Downside was it took a lot of Lee’s time

Respuesta de Vodafone UK - Barnstaple
Lily was amazing at helping me with upgrading my broadband and sim. Thank you.

Respuesta de Vodafone UK - Barnstaple
I went into Vodafone Barnstaple with several issues on my phone and with my account. I had zero expectation of getting them sorted but a nice man called Lee sorted me out with a successful outcome to all the issues. Excellent customer service.

Respuesta de Vodafone UK - Barnstaple
Jack gave excellent service and saved my life

Respuesta de Vodafone UK - Barnstaple

Respuesta de Vodafone UK - Barnstaple

Respuesta de Vodafone UK - Barnstaple
I have been coming in here for years and they’re always very smiley and helpful, lily today was really helpful and made the whole upgrade process simple and painless. We also had some fun

Respuesta de Vodafone UK - Barnstaple
Callum who sorted new phones for us was very helpful, polite, knowledgeable, patient & understood we were slightly older customer's and not as clued up 🙂

Respuesta de Vodafone UK - Barnstaple

Respuesta de Vodafone UK - Barnstaple
Fantastic experience, Lilly was very informative and friendly, talked me through different options and helped me find the best one for me.
I was also informed about Vodafone broadband which I’m seriously considering.
Lily is an Asset to Vodafone.

Respuesta de Vodafone UK - Barnstaple
Thank you to Cameron and Lilly for a fantastic service today in Barnstaple store. Great friendly and helpful team.

Respuesta de Vodafone UK - Barnstaple
Cameron and Lilly were exceptionally helpful & very knowledgeable, thank you

Respuesta de Vodafone UK - Barnstaple
Cameron was friendly and efficient, answered all my questions

Respuesta de Vodafone UK - Barnstaple
Jack was very pleasant polite and helpful in sorting out a new phone. Great service thank you

Respuesta de Vodafone UK - Barnstaple
I have been dealing with this store for years and they never disappoint! Whenever I have a problem, need advice or an upgrade they are nothing but friendly, inviting and helpful. They go above and beyond. Lee specifically deserves a mention. He’s been so helpful and kind to me whatever my request has been.

Respuesta de Vodafone UK - Barnstaple
Fast, friendly staff all too happy to help.
Got what I wanted plus help cancelling my other contract.

Respuesta de Vodafone UK - Barnstaple
Caneron was amzing help us so much

Respuesta de Vodafone UK - Barnstaple
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