Vodafone UK - Barry Opiniones 

143
TrustScore: 5 sobre 5

4,9

131 Holton Road, CF63 4HP BARRY, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

What a marvel Ben is in the Barry store. He was brilliant and so helpful. First class customer service from a ery knowledgeable young man. Congrats! What an asset to your team. Massive thanks from... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Sunday 28.06.26. Visited the Barry Store for advice. Made to feel welcome and relaxed. Spoke to Jake who advised us what was the best upgrades available. With the information and services given, we de... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We had excellent help from Iestyn,put us at ease and explained everything so well.Very friendly, polite and helpful.

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Bought multiple phones from here the customer service is amazing

La empresa ha respondido


Información sobre la empresa


Información de contacto

  • 131 Holton Road, CF63 4HP, BARRY, Reino Unido

4,9

Excelente

TrustScore: 5 sobre 5

143 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(143)

42.251 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Amazing work Marcus & Paul

Marcus the store manager was so so helpful in helping me get a new phone upgrade and a new WiFi modem upgrade.
Paul was also so helpful as he was able to
Tell me the traits of the new iPhone 16 pro and I was so happy.

Thank you Vodaphone for appreciating your customers and I am looking forward to the next years together .
Love Catrina

24 de abril de 2025
Opinión espontánea
Logotipo de Vodafone UK - Barry

Respuesta de Vodafone UK - Barry

Hey Catrina,

Thanks for the lovely review and fantastic support for Marcus & Paul.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 1 estrellas sobre 5

The stuff no have idea how to work with a system

About the service : the staff does not know how to work. They did not process my payment through the system and also disabled my plan.

23 de abril de 2025
Opinión espontánea
Logotipo de Vodafone UK - Barry

Respuesta de Vodafone UK - Barry

Hi Tania,

We’re truly sorry to hear about your experience and completely understand your frustration. It’s deeply concerning that you’ve had to go through this, especially after a court judgment in your favor. This is certainly not the level of service or accountability we strive to uphold.

If you would like this to be raised as an official complaint, and you have already spoken to the relevant Teams but not received the resolution you were looking for, please come chat to my team on Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Paul and Marcus served me helped me…

Paul and Marcus served me helped me transfer stuff and helped my wife with issues on phone

Thank you

4 de abril de 2025
Opinión espontánea
Logotipo de Vodafone UK - Barry

Respuesta de Vodafone UK - Barry

Hey Stella,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Brilliant service

Was served by Marcus and ben yesterday while upgrading me and my sons phone.
Very friendly staff with excellent knowledge and brilliant service. Highly recommend this store.

10 de abril de 2025
Opinión espontánea
Logotipo de Vodafone UK - Barry

Respuesta de Vodafone UK - Barry

Hey Ben,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Upgraded to Samsung s24 fe from Samsung…

Upgraded to Samsung s24 fe from Samsung a53. Very happy with phone and service provided

13 de marzo de 2025
Opinión espontánea
Logotipo de Vodafone UK - Barry

Respuesta de Vodafone UK - Barry

Hi Mark. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

I took out a SIM plan on talk mobile…

I took out a SIM plan on talk mobile and bought a new phone to put SIM in. Gentleman in store help me set everything up.

6 de marzo de 2025
Opinión espontánea
Logotipo de Vodafone UK - Barry

Respuesta de Vodafone UK - Barry

Hi Louise,

Your positive feedback is really appreciated, thank you! If you ever need help again, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Needed help to set up my new phone and…

Needed help to set up my new phone and transfer data from a really old Samsung phone. New Pay as you go sim plan set up

26 de febrero de 2025
Opinión espontánea
Logotipo de Vodafone UK - Barry

Respuesta de Vodafone UK - Barry

Hello, John,

It's great to hear about your positive experience. We appreciate you taking the time to review and share your feedback with us.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Came into my local phone shop

Came into my local phone shop, and even though I am on EE, the person in the store helped with my query on how to transfer my photos and videos from my old to new phone. Thank you the help

21 de febrero de 2025
Opinión espontánea
Logotipo de Vodafone UK - Barry

Respuesta de Vodafone UK - Barry

Hey Jillian,

This is really lovely to hear, thanks for the review, we love to hear about great experiences in our Stores!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Danny helped me transfer my number from…

Danny helped me transfer my number from ID network to Vodafone. He made it easy for me to switch across over.

7 de febrero de 2025
Opinión espontánea
Logotipo de Vodafone UK - Barry

Respuesta de Vodafone UK - Barry

Hi Lyn,

Thank you for your review for Danny. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Seen Danny a few times now at the barry…

Seen Danny a few times now at the barry store, he has been really helpful, can't fault the service.

4 de febrero de 2025
Opinión espontánea
Logotipo de Vodafone UK - Barry

Respuesta de Vodafone UK - Barry

Hi Carlos,

It's great to see your kind words for Danny, we really appreciate your feedback. If you ever need help again, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Went in to upgrade phone

Went in to upgrade phone. Danny was very helpful and sorted me out a great deal.
Very happy

16 de enero de 2025
Opinión espontánea
Logotipo de Vodafone UK - Barry

Respuesta de Vodafone UK - Barry

Hi Martyn. Thank you for your review for Danny. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Popped to my local store in Barry

Popped to my local store in Barry. Bought a new phone to replace my really old one. Professional service from everyone.

9 de enero de 2025
Opinión espontánea
Logotipo de Vodafone UK - Barry

Respuesta de Vodafone UK - Barry

Hi Juliet,

Thank you for taking the time to review and sharing this great feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Jake was amazing with his service

Jake was amazing with his service. Very helpful and happy.

5 de enero de 2025
Opinión espontánea
Logotipo de Vodafone UK - Barry

Respuesta de Vodafone UK - Barry

Hi Mrs Spurr,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Sim only upgrade made simple

Lads in the Barry store were very helpful

5 de enero de 2025
Opinión espontánea
Logotipo de Vodafone UK - Barry

Respuesta de Vodafone UK - Barry

Hi Jonathan,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Friendly service and very helpful from…

Friendly service and very helpful from Danny in my local store Barry. Upgraded to Samsung Flip 6.

15 de diciembre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Barry

Respuesta de Vodafone UK - Barry

Hello, Gareth,

It's great to hear about the positive experience which you've had with Danny. Thanks for taking the time to write in a review about the service you received.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Wonderful service 10 out of 10

Wonderful service 10 out of 10. Fantastic from Danny in Barry store

12 de diciembre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Barry

Respuesta de Vodafone UK - Barry

Hi Adrian,

Thank you for reviewing and sharing this great feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Jake was amazing with our service

Jake was amazing with our service, sorted out everything and was great.

5 de diciembre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Barry

Respuesta de Vodafone UK - Barry

Hello, Meeha,

It's great to hear about the positive experience which you had with Jake. We appreciate you taking the time to write in a review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Jake was very helpful

Jake was very helpful

2 de diciembre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Barry

Respuesta de Vodafone UK - Barry

Hi KG,

Thank you for your review.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Great customer service

Great customer service. Jake was very helpful.

29 de noviembre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Barry

Respuesta de Vodafone UK - Barry

Thanks for the five star review, Sarah. If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Very helpful and professional

Very helpful and professional. Great work

20 de noviembre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Barry

Respuesta de Vodafone UK - Barry

Hi Ruth. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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