Mai dealt with us with the utmost patience. She really explained everything clearly & was very helpful…… Excellent experience…. Thanks Mai. !!
La empresa ha respondido
Localización
Cambiar localizaciónUnit 11 (No 54) , Eastgate Shopping Centre, SS14 1AE Basildon, GB
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Consulta las opiniones de los clientes
Mai was very helpful with our last phone purchase a few weeks back so we were very happy to see her when we returned today. She went through all the options very clearly and was very patient with us.... Ver más
La empresa ha respondido
Mai, I had good experience with her. She was really good at what she does. Good customer service, welcoming approach.
La empresa ha respondido
I came into the Basildon store to collect an iPhone for my daughters birthday. I can honestly say Phan who was assisting me was absolutely incredible. Friendly, super efficient, and went above and bey... Ver más
La empresa ha respondido
Información sobre la empresa
- Operador de telefonía móvil
- Tienda de celulares
- Proveedor de Internet
- Servicio de telefonía e Internet
- Proveedor de servicios de telecomunicaciones
Sobre Vodafone UK - Basildon
Escrito por la empresa
Información de contacto
Unit 11 (No 54) , Eastgate Shopping Centre, SS14 1AE, Basildon, Reino Unido
4,9
Excelente
186 opiniones
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Phan was very friendly and very helpful…
Phan was very friendly and very helpful and patient with me.she knows here job and she does it well,she is a great member of staff for you.
4 de septiembre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Basildon
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review and for your kind words.
Thanks,
Vodafone Social Media Team
Respuesta de Vodafone UK - Basildon
We are happy to hear that you found our agent Mai helpful.
Vodafone Social Media Team
Samuel
Samuel, was very helpful and efficient and quick, in sorting me out a very good deal.
1 de septiembre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Basildon
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Vodafone Samuel
The salesman called Samuel made me very comfortable and went through everything thing with me he is very polite professional and a lovely guy. Would recommend him to anyone.
1 de septiembre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Basildon
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Pleasant visit
Kill time and got another phone sim activated. Served by Mai who was very helpful.
7 de agosto de 2025
Opinión espontánea
Respuesta de Vodafone UK - Basildon
Hey Raymond,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Mai.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service!
Great service! I came into store a couple of times & what a lovely team! Del is amazing and so helpful! He helped me sort my account and upgraded my phone, he got me the best deal within my price range. He has a fantastic attitude and always had a solution to problems that occurred.
6 de agosto de 2025
Opinión espontánea
Respuesta de Vodafone UK - Basildon
Hi Darcy,
Thank you so much for your wonderful review and the amazing support you’ve shown for Del —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Samual was amazing
Samual was amazing. So kind and helpful and explained everything so well
5 de agosto de 2025
Opinión espontánea
Respuesta de Vodafone UK - Basildon
Hey Katie,
Thanks for the lovely review and fantastic support for Samual.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Samual was very helpful
Samual was very helpful , informative and patient ! Think I got a good deal
So very happy 😃
4 de agosto de 2025
Opinión espontánea
Respuesta de Vodafone UK - Basildon
Hey there,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
PHAN AT BASILDON VODAFONE WAS AMAZING…
PHAN AT BASILDON VODAFONE WAS AMAZING HELPING ME SORT OUT A NEW PLAN FOR ME
2 de agosto de 2025
Opinión espontánea
Respuesta de Vodafone UK - Basildon
Hey Deborah,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Samual
Sam, was very helpful and very good people skills
Appreciate his time
Thankyou
10 de julio de 2025
Opinión espontánea
Respuesta de Vodafone UK - Basildon
Hey Taylor,
Thanks for the lovely review and fantastic support for Samual.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Top Class Service
i popped into the Vodafone store in Basildon to get a SIM only contract and move my existing number over. I was dealt with by Ruby who was brilliant. She had me set up in just a few minutes and explained everything as we went along.
8 de julio de 2025
Opinión espontánea
Respuesta de Vodafone UK - Basildon
Hey Jean,
Thanks for the lovely review and fantastic support for Ruby.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Amazing afternoon at Vodafone store in…
Amazing afternoon at Vodafone store in Basildon today.
Phan the store manager was a real delight and extremely knowledgeable.
Thank you for your massive help today.
6 de julio de 2025
Opinión espontánea
Respuesta de Vodafone UK - Basildon
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very helpful
Samuel is very helpful, easy to talk to.
Very good customer service!
5 de julio de 2025
Opinión espontánea
Respuesta de Vodafone UK - Basildon
Hey,
Thanks for the lovely review and fantastic support for Samuel.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Visit basilHad an amazing visit to Basildon…
Had an amazing visit to Basildon Vodafone Sam dealt with he was fantastic above and beyond thank you
4 de julio de 2025
Opinión espontánea
Respuesta de Vodafone UK - Basildon
Hey there,
Thanks for the lovely review and fantastic support for Sam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Sam was Very informative and very…
Sam was Very informative and very helpful.
Worked very hard to achieve my requirements
1 de julio de 2025
Opinión espontánea
Respuesta de Vodafone UK - Basildon
Hey Essex,
Thanks for the lovely review and fantastic support for Sam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Samuel was absolutely amazing with…
Samuel was absolutely amazing with customer service at vodafone. Was able to find a phone that suited my needs . Thank you brilliant 5 stars
5 de junio de 2025
Opinión espontánea
Respuesta de Vodafone UK - Basildon
Hi Debbie.
We're happy to hear that you received amazing customer service and found a phone that suited your needs.
Thanks for the brilliant review! If you need anything, reach out to our Social Media team.
Thanks,
Vodafone Social Media Team
Helpful friendly staff
Phan Boi was really friendly and very helpful. She explained everything as she took me through the process of getting a new phone contract...from trading my old phone in to transferring my number over. Everything was sorted very quickly and professionally. Thank you...!
Lovely lady. Star colleague.
3 de junio de 2025
Opinión espontánea
Respuesta de Vodafone UK - Basildon
Hey Kelly,
Thanks for the lovely review and fantastic support for Phan Boi.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very happy with overall product & service
I was due an upgrade so I went into the Basildon branch and was served by Scott.
Scott took his time to listen to my needs and wants, he communicated my options well and talk me through all aspects of my upgrade.
Very happy with the overall product and service.
3 de junio de 2025
Opinión espontánea
Respuesta de Vodafone UK - Basildon
Hey ,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Honestly outstanding service
Honestly outstanding service from the advisor and very professional from start to finish what a credit to Vodafone Basildon store.
Just hope Samuel gets the credit he deserves
4 de junio de 2025
Opinión espontánea
Respuesta de Vodafone UK - Basildon
Hey Richard,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Samuel was really helpful
Samuel was really helpful, understood my problem with Onecom and smoothly transferred me to Vodafone.. really enjoyed the experience
4 de junio de 2025
Opinión espontánea
Respuesta de Vodafone UK - Basildon
Hey Terry,
Thanks for the lovely review and fantastic support for Samuel.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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