On Saturday the 31st of August, we were helped by Alain but with input from Berty and another gentleman whose name I have forgotten (sorry). I can honestly say all three were absolutely awesome! I had... Ver más
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30-31 Stall Street, BA1 1QG Bath, GB
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On Saturday the 31st of August, we were helped by Alain but with input from Berty and another gentleman whose name I have forgotten (sorry). I can honestly say all three were absolutely awesome! I had... Ver más
La empresa ha respondido
Great customer service, wanted to upgrade my phone and this was made easy and straightforward by Bertie. Transferred my old phone to my new one and was unable to pick up after going round a few shops.... Ver más
La empresa ha respondido
Really helpful staff. It took a bit longer than hoped, but so good to be able to do things in store in with real people. Rob, Wes & Jade were great
La empresa ha respondido
Went to check latest broadband and SIM deals against rising prices for my two current contracts. Made a saving of £7 per month by moving to FF broadband (£21 against £28) and £5 saving (and 5gb more d... Ver más
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Escrito por la empresa
30-31 Stall Street, BA1 1QG, Bath, Reino Unido
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Colin was very nice and super helpful, answered all of my questions with a smile!

Respuesta de Vodafone UK - Bath 30-31 Stall Street
Amazing customer service, Alina is a lovely person and very helpful!!

Respuesta de Vodafone UK - Bath 30-31 Stall Street
We went into Vodafone Bath because we had a problem with our iPhone. We were served by Saad who surpassed all expectations. We had just come from the apple shop hoping to get some answers but we got absolutely none and left disappointed but not surprised. We have left Vodafone elated and surprised!. Saad saved us so much money and was patient and diligently worked through our account (which has many phones on it). Would strongly recommend a visit to your local Vodafone outlet.

Respuesta de Vodafone UK - Bath 30-31 Stall Street
Jess was absolutely brilliant. Customer engagement, brilliant knowledge and a fantastic experience. A credit to Vodafone.

Respuesta de Vodafone UK - Bath 30-31 Stall Street
Alina was really kind and very helpful, made everything very simple.

Respuesta de Vodafone UK - Bath 30-31 Stall Street
We managed to get home bb and both our mobile contract sorted with Timothy who was great to deal with.

Respuesta de Vodafone UK - Bath 30-31 Stall Street
I popped into Vodafone in Bath looking for an entirely new phone number and contract. I sat down with Tim, who couldn’t have been more helpful and patient with the entire process. He was very knowledgable and thorough, taking the time to go through all my options. All the staff in the store were welcoming (with a shout out to Stephan) and it was a very efficient and stress free process! I’d highly recommend asking for Tim if you go to the store.

Respuesta de Vodafone UK - Bath 30-31 Stall Street
Everyone was super helpful. Tim and Stephen made us feel at home. I can’t fault the experience whatsoever. I’d highly recommend to anyone looking for anything related to their phone. Hope you get that Nando’s!

Respuesta de Vodafone UK - Bath 30-31 Stall Street
Jade is awsome, she is prompt, kind, polite and so, so helpful! I wish more people could be like her.
You are very lucky to have her working here!

Respuesta de Vodafone UK - Bath 30-31 Stall Street
They were a great help, very polite and excellent customer service helping with my sim activation. Very pleased. Staff member Stephen.

Respuesta de Vodafone UK - Bath 30-31 Stall Street
Timothy was great! Really helpful. Help me and my partner get a really good deal.
Thank you so much

Respuesta de Vodafone UK - Bath 30-31 Stall Street
Fantastic friendly service while picking up my new phone, thank you georga

Respuesta de Vodafone UK - Bath 30-31 Stall Street
Stephen dealt with my unusually complicated requirements extremely well

Respuesta de Vodafone UK - Bath 30-31 Stall Street
Great service from Saad who was really thoughtful and took extra time to help my mum in her 60s

Respuesta de Vodafone UK - Bath 30-31 Stall Street
Stephen was very helpful and very personable. Thank you

Respuesta de Vodafone UK - Bath 30-31 Stall Street

Respuesta de Vodafone UK - Bath 30-31 Stall Street
Fantastic customer service from Jess in this store. Thank you for all of your help. Would highly recommend.

Respuesta de Vodafone UK - Bath 30-31 Stall Street
I've had a Nokia E72 (like a blackberry) for 15 years and knew I wanted to upgrade to a Galaxy Flip 7. The age of my phone presented issues over transfer of data. I had many questions and Jessica couldn't have been more helpful seeing me through a big leap in technology with this upgrade. I felt I received a service and continued reassurance that demonstrates why Vodafone still have high street shops. I've been with Vodafone for probably 20+ years and based on this experience wouldn't think of changing - Thank you Jessica.

Respuesta de Vodafone UK - Bath 30-31 Stall Street
Was very helpful, came in to get my phone upgraded. Gave me the best plan. Also look into my dads plan, in which he was able to get a great deal for upgrading, getting a new watch all for a better price.

Respuesta de Vodafone UK - Bath 30-31 Stall Street
Jess installed my new Sim cards and did a wonderful job. She is knowledgeable, polite and professional. Thank you Jess.

Respuesta de Vodafone UK - Bath 30-31 Stall Street
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