Went into the branch to discuss sim upgrades, as my partners bills were high, and spent time with staff member Wayne, who found offers that dropped the bill to a more manageable monthly price. He g... Ver más
La empresa ha respondido
Localización
Cambiar localizaciónUnit 59 68 The Mall , Broadway Shopping Centre, DA6 7JN Bexleyheath, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
On arrival, we were immediately approached by Ridwaan who quickly understood our requirements and ran through the best options available. He organised a new account for my son from sorting out the PA... Ver más
La empresa ha respondido
Anthonia was very helpful in choosing the type of phone i want to buy and she took her time to make sure I was satisfied. I am very happy coming to vodafone/three thank you.
La empresa ha respondido
Ridwaan was a great help from last week helping me fill out tbr credit vet appeal form to this week helping find a great price for my new device, and helping contact the credit team to deal with more... Ver más
La empresa ha respondido
Información sobre la empresa
- Operador de telefonía móvil
- Tienda de celulares
- Proveedor de Internet
- Servicio de telefonía e Internet
- Proveedor de servicios de telecomunicaciones
Sobre Vodafone UK - Bexleyheath
Escrito por la empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Información de contacto
Unit 59 68 The Mall , Broadway Shopping Centre, DA6 7JN, Bexleyheath, Reino Unido
5,0
Excelente
316 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Ryan was really helpful
Ryan was really helpful! Helped with my partners upgrade - I didn’t even plan to have an upgrade but was convinced to get one! Really nice guy - thank you so much !
16 de junio de 2025
Opinión espontánea
Respuesta de Vodafone UK - Bexleyheath
Hey Emily! We're happy to hear that you had a positive experience! We appreciate your kind words and are so glad that our team could assist you with your upgrade. Thank you for your review!
If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great costumer service from Mihai
14 de abril de 2025
Opinión espontánea
Respuesta de Vodafone UK - Bexleyheath
Hi Tony. Thank you for your review for Mihai. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Mihai has been brilliant with our…
Mihai has been brilliant with our confusing situation. We have had a few issues in the past and bad experiences with Vodafone buy Mihai has been able to help with my new upgrade and coming away from my fathers account and making my own, thank you very much Mihai.
6 de junio de 2025
Opinión espontánea
Respuesta de Vodafone UK - Bexleyheath
Hi, we are pleased to hear about your fantastic recent experience. It's great to hear Mihai was helpful and delivered an excellent service. Thank you for your 5 star feedback. We hope you enjoy your upgrade.
Thanks,
Vodafone Social Media Team
Theodora was polite
Theodora was polite, courteous and polite very helpful renewing my contract
18 de mayo de 2025
Opinión espontánea
Respuesta de Vodafone UK - Bexleyheath
Hey Dez,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Helped to choose the best payment plan…
Helped to choose the best payment plan and the connection.
Great job done by Mr. Fahim
17 de mayo de 2025
Opinión espontánea
Respuesta de Vodafone UK - Bexleyheath
Hey Niluka,
Thanks for the lovely review and fantastic support for Fahim.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
5* service
After my wife experience in coming to the store to do an upgrade, we decided to return to the Bexleyheath store, to arranged a new line for my son and an upgrade. This time we were seen by Ryan, and the customer service was impecable. Very pleasant to speak to him, very efficient and we always had honest view to what we will benefit the most. Ryan also went over an above to check if the other services with Vodafone are at the best deal we can have. Truly happy with the outcome. I would rate the service over 5*
16 de mayo de 2025
Opinión espontánea
Respuesta de Vodafone UK - Bexleyheath
Hey Denis,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Marvelous service at store
I came to the store to get an upgrade. I was seen by Theodora, who provided a splendid customer service, 5*, will be underrated. Theodora provided an unbias advise, showing a care for what is right for me as customer. She also looked for the best deal. I always struggle with first getting through customer service over the phone, so coming to the store was a bliss.
6 de mayo de 2025
Opinión espontánea
Respuesta de Vodafone UK - Bexleyheath
Hey Giovanna,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Lady was very helpful and gave me alot…
Lady was very helpful and gave me alot of good information and and made my experience very easy
16 de mayo de 2025
Opinión espontánea
Respuesta de Vodafone UK - Bexleyheath
Hey Sky,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Theodora was great very professional…
Theodora was great very professional and saved me lots of money on my phone plans
9 de mayo de 2025
Opinión espontánea
Respuesta de Vodafone UK - Bexleyheath
Hey Keith,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Mihai was very friendly
Mihai was very friendly, approachable, helpful, and supportive. He multitasks very well: can answer queries from other customers while transferring all files from my old iPhone handset to my new iPhone 16 Pro Max
7 de mayo de 2025
Opinión espontánea
Respuesta de Vodafone UK - Bexleyheath
Hey Corazon,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Ryan was amazing so helpful took his…
Ryan was amazing so helpful took his time customer service is next to nothing defiantly ask for him to help next time needed
7 de mayo de 2025
Opinión espontánea
Respuesta de Vodafone UK - Bexleyheath
Hey Megan,
Thanks for the lovely review and fantastic support for Ryan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Best service ever
I was served by a lovely retail advisor called Aaliyah, she was super helpful and could not do enough for me. She is an asset to Vodaphone. Thank you Aaliyah for all your help. Your a gem, my daughter is very happy.
6 de mayo de 2025
Opinión espontánea
Respuesta de Vodafone UK - Bexleyheath
Hey Obaida,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Theo was amazing great customer service…
Theo was amazing great customer service - everything communicated very well when purchasing a new phone deal
3 de mayo de 2025
Opinión espontánea
Respuesta de Vodafone UK - Bexleyheath
Hey Simone,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Saw Mehmet
Saw Mehmet, he was quick and knowledgeable. Converted me over from EE. Would highly recommend seeing Mehmet
3 de mayo de 2025
Opinión espontánea
Respuesta de Vodafone UK - Bexleyheath
Hey Helen,
Thanks for the lovely review and fantastic support for Mehmet.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I had an excellent experience at…
I had an excellent experience at Vodafone and I was able to set up a phone contract. We was supported by Mihai which he was able to assit us with the deals and was able to answer all the questions we had. He was friendly and helpful and we had a good experience.
7 de abril de 2025
Opinión espontánea
Respuesta de Vodafone UK - Bexleyheath
Hey Suzanna,
Thanks for the lovely review and fantastic support for Mihai.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Theo was incredibly helpful and patient…
Theo was incredibly helpful and patient when sorting out some options and made sure we knew exactly what we were signing up for
5 de abril de 2025
Opinión espontánea
Respuesta de Vodafone UK - Bexleyheath
Hey Stevie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Theo was completely wonderful and very…
Theo was completely wonderful and very professional
5 de abril de 2025
Opinión espontánea
Respuesta de Vodafone UK - Bexleyheath
Hey Mandy,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Meet a very nice management team (Holly…
Meet a very nice management team (Holly & Mihai) who helped me out. Thank you
3 de abril de 2025
Opinión espontánea
Respuesta de Vodafone UK - Bexleyheath
Hey Gerry,
Thanks for the lovely review and fantastic support for Holly & Mihai.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent service…
The member of staff was very knowledgeable and quick.
28 de marzo de 2025
Opinión espontánea
Respuesta de Vodafone UK - Bexleyheath
Hey Nigel,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Fahim and Mehmet where really helpful
Fahim and Mehmet where really helpful, gave me an amazing offer, a new phone and even traded in my old phone, helped me transfer everything, they where really great.
27 de marzo de 2025
Opinión espontánea
Respuesta de Vodafone UK - Bexleyheath
Hey Michael,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.