Vodafone UK - Bexleyheath Opiniones 

316
TrustScore: 5 sobre 5

5,0

Unit 59 68 The Mall , Broadway Shopping Centre, DA6 7JN Bexleyheath, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Went into the branch to discuss sim upgrades, as my partners bills were high, and spent time with staff member Wayne, who found offers that dropped the bill to a more manageable monthly price. He g... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

On arrival, we were immediately approached by Ridwaan who quickly understood our requirements and ran through the best options available. He organised a new account for my son from sorting out the PA... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Anthonia was very helpful in choosing the type of phone i want to buy and she took her time to make sure I was satisfied. I am very happy coming to vodafone/three thank you.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Ridwaan was a great help from last week helping me fill out tbr credit vet appeal form to this week helping find a great price for my new device, and helping contact the credit team to deal with more... Ver más

La empresa ha respondido


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  • Unit 59 68 The Mall , Broadway Shopping Centre, DA6 7JN, Bexleyheath, Reino Unido

5,0

Excelente

TrustScore: 5 sobre 5

316 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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5,0

Todas las opiniones

(316)

40.120 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Holly was exceptionally helpful

Holly was exceptionally helpful

9 de diciembre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Bexleyheath

Respuesta de Vodafone UK - Bexleyheath

Hello, Michael,

That’s great to hear! Thanks for the review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Great experience and great offer

My experience at the Bexleyheath store was fantastic and found a great offer for both my partner and myself. I’d definitely like to shout out Fahim, the customer service agent there who was amazing. He was patient and helped us find a great deal.

7 de diciembre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Bexleyheath

Respuesta de Vodafone UK - Bexleyheath

Hi. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Fahim

Fahim was very helpful, did what we asked straight away and very quickly. My mum also needed help and came up with a solution very quickly.
Nothing was to hard for him.
Perfect service!

7 de diciembre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Bexleyheath

Respuesta de Vodafone UK - Bexleyheath

Hi Niamh. Thank you for your review for Fahim. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Fahim was great very helpful

7 de diciembre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Bexleyheath

Respuesta de Vodafone UK - Bexleyheath

Hi Richard. Thank you for your review for Fahim. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Holly was so helpful.Advised us what…

Holly was so helpful.Advised us what was available and even saved us money.

7 de diciembre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Bexleyheath

Respuesta de Vodafone UK - Bexleyheath

Hi Sarah. Thank you for your review for Holly. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Holly was very helpful and took her…

Holly was very helpful and took her time to explain everything about the contacts we were taking out. We had to come back the next day and Holly came off of her break to attend to us. Highly recommend Bexleyheath Vodaphone

25 de noviembre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Bexleyheath

Respuesta de Vodafone UK - Bexleyheath

Hello, Clare,

It's great to hear about the positive experience which you've had with Holly. Thanks for taking the time to write in a review about the service you received.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Mehmet served me today

Mehmet served me today, I was upgrading my phone. Very friendly, efficient, and knew what he was talking about. Very good experience and good to hear someone really loves his job.

25 de noviembre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Bexleyheath

Respuesta de Vodafone UK - Bexleyheath

Hello, Andrea,

It's great to hear about the positive experience which you've had with Mehmet. Thanks for taking the time to write in a review about the service you received.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Great Experience

The advisor listened to what I was looking for. Brilliant service, very professional.

15 de noviembre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Bexleyheath

Respuesta de Vodafone UK - Bexleyheath

Hi Daryl,

Thank you for reviewing and sharing this feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Mihai was absolutely excellent in…

Mihai was absolutely excellent in managing to find the solution to our phone which was stuck in silent mode. 5 star service. Use this guy!!

3 de noviembre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Bexleyheath

Respuesta de Vodafone UK - Bexleyheath

Hey Clyde,

Thanks for letting us know what an amazing job Mihai did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

very good service

Holly was very informative and helpful. I didn’t feel rushed or pressured in anyway and answered all of my questions. Store environment was nice and overall experience was very good.

28 de octubre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Bexleyheath

Respuesta de Vodafone UK - Bexleyheath

Hi there,

Thanks for your review. This is great feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Valorada con 5 estrellas sobre 5

Excellent

Went to Vodafone to upgrade and get sim only my experience today was amazing Ryan was so helpful and gave us all the information we needed got us cheaper prices and made the whole process quick and easy ⭐️⭐️⭐️⭐️⭐️ For Ryan

19 de octubre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Bexleyheath

Respuesta de Vodafone UK - Bexleyheath

Hi Natalie,

Thank you for taking the time to leave us a 5 star review and we are happy to hear you have had such an amazing experience with us.

Thanks,
The Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Brilliant service

I had a problem with voice control on my mobile which is now sorted. The assistant also pointed out other settings on my phone that I would also need.

The assistant was very aware of assistive technology built into the phone.

All round a brilliant service.

12 de octubre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Bexleyheath

Respuesta de Vodafone UK - Bexleyheath

Hi Stephen,

Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and the team has helped fix the voice control issue for you.

Thanks,
The Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Super friendly customer service

Super friendly customer service, helpful too

10 de octubre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Bexleyheath

Respuesta de Vodafone UK - Bexleyheath

Hi Alina. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Great

Excellent service and pleasant staff. I want to express special thanks to Ryan, very clearly and patiently listened and explained, all the changes were done perfectly. Thanks Ryan.

29 de septiembre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Bexleyheath

Respuesta de Vodafone UK - Bexleyheath

Hi there,

Thank you for reviewing and sharing this great feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Ryan helped me with my mums contract…

Ryan helped me with my mums contract and swich over. Holly also very good customer service. Customer service was the main reason for them leaving 02 and coming with Vodafone. Everything was quick and easy and my grandparents understood everything said to them

29 de septiembre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Bexleyheath

Respuesta de Vodafone UK - Bexleyheath

Hello, Luke,

Thanks for writing a review and recommendation. It's wonderful that you received a great experience with Holly, it's certainly what we like to hear!

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Holly gave me more understanding of the…

Holly gave me more understanding of the phone that suits me to my needs .completely wrong to what I thought I needed.

29 de septiembre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Bexleyheath

Respuesta de Vodafone UK - Bexleyheath

Hello, Shane,

It's great to hear about the positive experience which you had with Holly. We appreciate you taking the time to write in a review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

I came into vodafone as a first time…

I came into vodafone as a first time customer, Cristian was very confident in vodafone’s services and offered me a great deal and the whole process was very smooth and fast, appreciate the whole interaction, great staff member to go to. 10/10

11 de septiembre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Bexleyheath

Respuesta de Vodafone UK - Bexleyheath

Hi Hassan,

This is such an amazing review for Cristian. Thanks for sharing your kind words and feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Valorada con 5 estrellas sobre 5

Excellent one to one customer service

Excellent one to one customer service, thank you Vodafone

24 de agosto de 2024
Opinión espontánea
Logotipo de Vodafone UK - Bexleyheath

Respuesta de Vodafone UK - Bexleyheath

Hey,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Holly was brilliant help with getting a…

Holly was brilliant help with getting a new phone and setting it all up with my information. Polite and well mannered team including the boys she was working with

23 de agosto de 2024
Opinión espontánea
Logotipo de Vodafone UK - Bexleyheath

Respuesta de Vodafone UK - Bexleyheath

Hey Lesley,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Holly at Bexleyheath upgraded our…

Holly at Bexleyheath upgraded our phones very helpful very knowledgeable best experience and customer service evey absalute credit to Vodafone deserve a payrise

23 de agosto de 2024
Opinión espontánea
Logotipo de Vodafone UK - Bexleyheath

Respuesta de Vodafone UK - Bexleyheath

Hi there,

Thanks for taking the time to review and sharing this feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

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