Vodafone UK - Birmingham Bullring Opiniones 

422
TrustScore: 5 sobre 5

4,9

Unit 313 , Bull Ring, B5 4BU Birmingham, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Went in today at the Vodafone store and Adam was very helpful, he welcomed me and directed me where to wait to get support. Dee was amazing at supporting with collecting my phone and even told me I... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I went in with my family today for a sim only upgrade. Aadam was very helpful and very patient, as he had to upgrade 3 phones, on a new system that he was getting use to.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Came into Vodafone expecting a phone upgrade… left wondering if Kully should be running the place or promoted to CEO. Knowledgeable, patient, zero sales pressure and somehow made tariffs enter... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Moment I stepped through doors Pat greeted me with a smile and from then on process was floorless. Very happy with service. Sanj kept me company whilst Pat was away dealing with return. Very pleasant... Ver más

La empresa ha respondido


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  • Unit 313 , Bull Ring, B5 4BU, Birmingham, Reino Unido

4,9

Excelente

TrustScore: 5 sobre 5

422 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(422)

42.031 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Dee is the best she sorted my sim and…

Dee is the best she sorted my sim and broadband package made my life so easy great service

20 de agosto de 2026
Opinión espontánea
Logotipo de Vodafone UK - Birmingham Bullring

Respuesta de Vodafone UK - Birmingham Bullring

Hey Alina,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Dee.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

3 Upgrade

I went in with my family today for a sim only upgrade. Aadam was very helpful and very patient, as he had to upgrade 3 phones, on a new system that he was getting use to.

17 de agosto de 2026
Opinión espontánea
Logotipo de Vodafone UK - Birmingham Bullring

Respuesta de Vodafone UK - Birmingham Bullring

Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

We were served by Aadam

We were served by Aadam, who did three separate upgrades. Nothing was too much trouble, and everything was sorted in double quick time!

Thank you very much.

17 de agosto de 2026
Opinión espontánea
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Respuesta de Vodafone UK - Birmingham Bullring

Hey Tom,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 2 estrellas sobre 5

Lack of staff bad customer service

Lack of staff. Waited nearly 40mins to speak to someone. There were staff sat at desks just looking at me which didnt seem busy while 2 other staff were actually sitting and speaking with customers. Felt little intimidated and i could of been seen quicker. Absolute waste of time. I walked out and went to EE shop who were amazing.

15 de agosto de 2026
Opinión espontánea
Logotipo de Vodafone UK - Birmingham Bullring

Respuesta de Vodafone UK - Birmingham Bullring

Hey Mikeey,

We sincerely apologize for the service you experienced and for not meeting your expectations in terms of support. Thank you for your valuable feedback; please be assured that it is not our intention to deliver anything less than excellent service.

I suggest you to please reach out to our team by calling 0333 304 0191 or speak to them via LiveChat here: vodafone.uk/2LCJiTm

If you have already spoken to the team but not received the resolution you were looking for, please come chat to my team on Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Aadam was really helpful today with my…

Aadam was really helpful today with my enquiry about three. he really took the time with me and answered all my questions

16 de agosto de 2026
Opinión espontánea
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Respuesta de Vodafone UK - Birmingham Bullring

Hey Joanne,

Thanks for the lovely review and fantastic support for Adam.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Went in today at the Vodafone store

Went in today at the Vodafone store and Adam was very helpful, he welcomed me and directed me where to wait to get support.
Dee was amazing at supporting with collecting my phone and even told me I could be paying less for my bill!
I’ve been with Vodafone for a while and all my family are with them, would always recommend!

14 de agosto de 2026
Opinión espontánea
Logotipo de Vodafone UK - Birmingham Bullring

Respuesta de Vodafone UK - Birmingham Bullring

Hey Grace,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Adam.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Sanj was very helpful and helpful made…

Sanj was very helpful and helpful made my experience very easy

14 de agosto de 2026
Opinión espontánea
Logotipo de Vodafone UK - Birmingham Bullring

Respuesta de Vodafone UK - Birmingham Bullring

Hey Oswald,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Sanj.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Pat nice good service

Pat nice good service

11 de agosto de 2026
Opinión espontánea
Logotipo de Vodafone UK - Birmingham Bullring

Respuesta de Vodafone UK - Birmingham Bullring

Hey La,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Sanj was really helpful and knew…

Sanj was really helpful and knew exactly how to help me with my calls not going through. Extremely satisfied

11 de agosto de 2026
Opinión espontánea
Logotipo de Vodafone UK - Birmingham Bullring

Respuesta de Vodafone UK - Birmingham Bullring

Hey Panda,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Sanj is a very good at his servic work

Sanj is a very good at his con

11 de agosto de 2026
Opinión espontánea
Logotipo de Vodafone UK - Birmingham Bullring

Respuesta de Vodafone UK - Birmingham Bullring

Hey E Kyei,

Thanks for the lovely review and fantastic support for Sanj.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,

Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

i am best service from mr sanjeev tday…

i am best service from mr sanjeev tday in the Birmingham bullring store. very happy man

8 de agosto de 2026
Opinión espontánea
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Respuesta de Vodafone UK - Birmingham Bullring

Hey Mohammed,

Thanks for the lovely review and fantastic support for Sanjeev.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Great service and nice chat

Great service and nice chat with Kamna

8 de agosto de 2026
Opinión espontánea
Logotipo de Vodafone UK - Birmingham Bullring

Respuesta de Vodafone UK - Birmingham Bullring

Hey Slee,

Thanks for the lovely review and fantastic support for Kamna.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Sanj was amazing he gave me the best…

Sanj was amazing he gave me the best service and assisted me with some very important documents and even went above and beyond to ensure I got what I needed

7 de agosto de 2026
Opinión espontánea
Logotipo de Vodafone UK - Birmingham Bullring

Respuesta de Vodafone UK - Birmingham Bullring

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Sanj was really helpful and listened…

Sanj was really helpful and listened well to what I needed, really brilliant customer service. I was having a challenge day and he made me feel at ease. Thanks Sanj!

5 de agosto de 2026
Opinión espontánea
Logotipo de Vodafone UK - Birmingham Bullring

Respuesta de Vodafone UK - Birmingham Bullring

Hey Rosina,

Thanks for the lovely review and fantastic support for Sanj.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Dee was brilliant at her job sorted…

Dee was brilliant at her job sorted everything out for me. Very very helpful and would definitely recommend her to all my friends and family

3 de agosto de 2026
Opinión espontánea
Logotipo de Vodafone UK - Birmingham Bullring

Respuesta de Vodafone UK - Birmingham Bullring

Hey Elizabeth,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Zain was very helpful with new sim…

Zain was very helpful with new sim thank you

2 de agosto de 2026
Opinión espontánea
Logotipo de Vodafone UK - Birmingham Bullring

Respuesta de Vodafone UK - Birmingham Bullring

Hey Mohammad,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Maryam was very hard working and very…

Maryam was very hard working and very kind to us her customer service skills are immaculate and i would love to have an encounter with her again

1 de agosto de 2026
Opinión espontánea
Logotipo de Vodafone UK - Birmingham Bullring

Respuesta de Vodafone UK - Birmingham Bullring

Hey Taeja,

Thanks for the lovely review and fantastic support for Maryam.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Aadil was amazing helped me move to pay…

Aadil was amazing helped me move to pay monthly where I was on payg

1 de agosto de 2026
Opinión espontánea
Logotipo de Vodafone UK - Birmingham Bullring

Respuesta de Vodafone UK - Birmingham Bullring

Hey Meda,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Aadil.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Aadil was perfect he is the best…

Aadil was perfect he is the best salesman ever

1 de agosto de 2026
Opinión espontánea
Logotipo de Vodafone UK - Birmingham Bullring

Respuesta de Vodafone UK - Birmingham Bullring

Hey Ibrahim,

Thanks for the lovely review and fantastic support for Aadil.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Great help from anisa thanks for my new…

Great help from anisa thanks for my new phone

1 de agosto de 2026
Opinión espontánea
Logotipo de Vodafone UK - Birmingham Bullring

Respuesta de Vodafone UK - Birmingham Bullring

Hey Mohammad,

Thanks for the lovely review and fantastic support for Anisa.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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