Saturday 1st August, I came into the Vodafone Bournemouth branch with mother and father who wanted to renew. They had been promised a renewal price for two contracts on a previous visit. We were looke... Ver más
La empresa ha respondido
Localización
Cambiar localización1 Commercial Road, BH2 5RH Bournemouth, GB
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Consulta las opiniones de los clientes
Andreea is excellent at customer service\! I went there with my husband to pay off our mobile and watch loans, and the way she dealt with us was amazing\. She was extremely professional, friendly, and... Ver más
La empresa ha respondido
Lucie was amazing. My broadband service had been cancelled for a second time with CityFibre and she came up with a solution that gave me service on the day which was fantastic. Terrific customer servi... Ver más
La empresa ha respondido
Thankyou Amy, came in to get a new sim and get a new contract on my expired plan, actually felt like a day out instead of admin. Wanted to stay there to chat all day so down to earth, didnt feel like... Ver más
La empresa ha respondido
Información sobre la empresa
- Operador de telefonía móvil
- Tienda de celulares
- Proveedor de Internet
- Servicio de telefonía e Internet
- Proveedor de servicios de telecomunicaciones
Sobre Vodafone UK - Bournemouth
Escrito por la empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Información de contacto
1 Commercial Road, BH2 5RH, Bournemouth, Reino Unido
4,8
Excelente
183 opiniones
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Friendly, Knowledgeable and Efficent
Friendly, efficient and knowledgeable staff (Sonya) who dealt with my needs within the five 10 minutes!
20 de junio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Bournemouth
Hey Raymond,
Thanks for the lovely review and fantastic support for Sonya. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amy made our experience effortless…
Amy made our experience effortless absolutely superb from the moment we walked in the door and out .
Can not thank Amy enough 10/10.
Thank you .
19 de junio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Bournemouth
Hey Adam,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Customer service 10 out of 10
Customer service 10 out of 10. Lovely staff
8 de junio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Bournemouth
Hey Alex,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sonya was extremely helpful and has…
Sonya was extremely helpful and has amazing conversational skills. She was very impressive explaining everything me and my husband needed to know and the experience felt very pleasant and not as stressful as we’d expected when setting up a new upgrade.
4 de junio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Bournemouth
Hey LJ,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Sonya the new worker was very helpful…
Sonya the new worker was very helpful today explained everything that I needed to know in a professional and friendly manner
I wanted an upgrade for the wife and thats what I got
No hassle no issue an easy visit credit to Sonya for her manner and knowlage
4 de junio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Bournemouth
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Liam was so helpful and friendly
Liam was so helpful and friendly
31 de mayo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Bournemouth
Hey Christine,
Thanks for the lovely review and fantastic support for Liam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Amy was superb!!!!!!
Amy was superb!!!!!!! What a star of an Employee
31 de mayo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Bournemouth
Hey,
Thanks for the lovely review and fantastic support for Amy .
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
I had such a lovely experience with…
I had such a lovely experience with Hayley today.
Thank you, Hayley, for being amazing at what you do!
23 de mayo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Bournemouth
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Flew into Vodaphone Bournemouth today
Flew into Vodaphone Bournemouth today, spoke to Gary and Zacaree who were super kind and knowledgeable about Broadband. I’m so excited to get my 5G broadband an I’ve got the brand new 5G router, model E5-250MA coming to my new flat tomorrow. No engineers, nobody drilling random holes and having to wait on for works to be done. Didn’t know this was a thing so super happy Vodaphone and cheeky discount because I was already a Vodaphone customer for my iPhone
19 de mayo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Bournemouth
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
I just want to say a massive thank you…
I just want to say a massive thank you to zac and Gary for helping me sort out a new phone. They made the whole process so easy for me from start to finish! Great set of lads who made me laugh and actually enjoy the process of getting a new phone rather than it feeling like a chore to do! I wish them both the best!!
15 de mayo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Bournemouth
Hey Shanice,
Thanks for the lovely review and fantastic support for Zac and Gary.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Liam was very helpful explaining the…
Liam was very helpful explaining the contracts step by step and took time with me and the outcome was very satisfactory
Thankyou
13 de mayo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Bournemouth
Hey Kate,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Andreea was very friendly
Andreea was very friendly, helpful, polite and Courteous.
9 de mayo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Bournemouth
Hey Ali,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
A great experiance
A great experiance from start to finish, Amy was very knowledgeable and helped me find the best deals that met my needs.
Thanks again Amy
5 de mayo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Bournemouth
Hey Josh,
Thanks for the lovely review and fantastic support for Amy.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Incredible service and an incredibly…
Incredible service and an incredibly helpful agent called Amy helped set up my new phone and line service. Thanks for everything!!
4 de mayo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Bournemouth
Hey Harry,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Yes was nice very good and the name is…
Yes was nice very good and the name is Andrea
4 de mayo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Bournemouth
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent service
Excellent service. Experienced and knowledgeable staff. Great.
Bournemouth Town Centre store.
30 de abril de 2026
Opinión espontánea
Respuesta de Vodafone UK - Bournemouth
Hey Mr And Mrs,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Andreea, Top Customer Service
Andreea, Top Customer Service. Entered the store towards the end of the day and greeted by 4 staff members. Andreea was the first to offer guidance & was very knowledgeable, helpful, conscientious and thorough. Would highly recommend Andreea if you need to upgrade or switch plans for mobile contracts, handsets, broadband & more.
29 de abril de 2026
Opinión espontánea
Respuesta de Vodafone UK - Bournemouth
Hey SA,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I want to congratulate Kiara at the…
I want to congratulate Kiara at the Bournemouth store for exemplary service, which she delivered in a friendly, cheerful and above all, professional fashion. Well done Kiara I will be back.
27 de abril de 2026
Opinión espontánea
Respuesta de Vodafone UK - Bournemouth
Hey Peter,
Thanks for the lovely review and fantastic support for Kiara.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Andreea was so helpful and put my mind…
Andreea was so helpful and put my mind at ease. Really knowledgable and super helpful. Excellent customer service
26 de abril de 2026
Opinión espontánea
Respuesta de Vodafone UK - Bournemouth
Hey there,
Thanks for the lovely review and fantastic support for Andreea.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Brilliant service
Brilliant service! We had a complex scenario with multiple family members to port. All the staff were friendly and approachable. In particular, Kiara and Hayley were incredible and talked me through all the different options so I was able to make the right choice for my family
25 de abril de 2026
Opinión espontánea
Respuesta de Vodafone UK - Bournemouth
Hey Kelly,
Thanks for the lovely review and fantastic support for Kiara and Hayley.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
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