Vodafone UK - Braintree Opiniones 

173
TrustScore: 5 sobre 5

4,9

28 George Yard, CM7 1RB Braintree, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Kieran was very professional and has a good knowledge of phones and how to attend to customers. He should be recommended or acknowledged specifically because he retains the customers and puts a smi... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Jamie was a true delight, nothing was to much . Very knowledgeable on all products offered. True asset to your company

La empresa ha respondido

Valorada con 5 estrellas sobre 5

After spending an hour in O2 trying unsuccessfully to get our old business account transferred to our new company name, we gave up and thought we’d see if anyone else in Chelmsford could make this eas... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Jamie was very helpful and very polite at all times. Was very knowledgeable and talked me through every step of changing my contact around. I will definitely come back in to the store and ask for him... Ver más

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  • 28 George Yard, CM7 1RB, Braintree, Reino Unido

4,9

Excelente

TrustScore: 5 sobre 5

173 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(173)

42.546 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Outstanding Service!

Luke was a massive help getting me a great deal on a new line with the handset I wanted!

24 de noviembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Braintree

Respuesta de Vodafone UK - Braintree

Hi Mark,

Thanks for reviewing and sharing your feedback for Luke.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Went in to store to transfer data from…

Went in to store to transfer data from old phone to my new one and Luke made us feel so welcome and talked us through the whole process. He is a asset to the team and we will definitely come back in for anything

10 de noviembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Braintree

Respuesta de Vodafone UK - Braintree

Hey Kim,

Thank you for reviewing and sharing your experience. It's great to hear Luke provided good service.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

I was served today by Luke

I was served today by Luke. He was extremely helpful. Talked me through all my options. He was very professional yet at the same time friendly. He answered all my questions and helped me find the best deal for me. Would definitely go back to Luke at Braintree if I needed any further assistance.

9 de noviembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Braintree

Respuesta de Vodafone UK - Braintree

Hi Janice. Thank you for your review for Luke. It's always lovely to read such fantastic feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Thank you to all the lads helping me…

Thank you to all the lads helping me out on my new phone and the issue on my account. Think it was Luke Marc and Dannie.

Really restored my faith in Vodafone after a bad experience over the phone withcall centre.

Thanks lads and have a merry holidays.

7 de noviembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Braintree

Respuesta de Vodafone UK - Braintree

Hey Joshua,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Started a new contract with Vodafone…

Started a new contract with Vodafone today visited the store and met Scott Scott greeted me and went through contracts and found me the perfect phone very happy.

30 de octubre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Braintree

Respuesta de Vodafone UK - Braintree

Hi Simon,

Thanks for reviewing and sharing your feedback for Scott.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Luke was a fantastic help to me getting…

Luke was a fantastic help to me getting an issue with my handset sorted and setting me up with a much better monthly plan than I was on elsewhere, could not have been made to feel more comfortable.

30 de octubre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Braintree

Respuesta de Vodafone UK - Braintree

Hi Stuart,

It's great to hear about your recent experience. Thanks for reviewing and sharing this feedback for Luke.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Needed an upgrade on my sim as it ran…

Needed an upgrade on my sim as it ran out and Scott helped me pick a cheaper plan with more data very happy

30 de octubre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Braintree

Respuesta de Vodafone UK - Braintree

Hi Roger. Thank you for your review for Scott. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Luke was fantastic

Luke was fantastic, nice to have someone that genuinely cares about the customer. Very rare to see.

Thanks
David

18 de septiembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Braintree

Respuesta de Vodafone UK - Braintree

Hey David,

Thanks for the lovely review and fantastic support for Luke.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Excellent customer service from Mark

Excellent customer service from Mark. Not only did he explain everything clearly. He made sure I fully understood. Thank you.

15 de septiembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Braintree

Respuesta de Vodafone UK - Braintree

Thanks for your review Luke. It's great to hear Mark took the time to explain everything for you.
Thanks, The Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Knowledgeable staff member no pushy…

Knowledgeable staff member no pushy sales gave me all the options available unless some store experiences where you get sold what they want you to buy not what’s best for you
I can only presume it’s under new management at this franchise as they were appalling before

13 de septiembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Braintree

Respuesta de Vodafone UK - Braintree

Hey Simon,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Great customer service from Mark and…

Great customer service from Mark and Luke,they made me feel so welcome and comfortable while sorting an issue with my phone and helped me get a new one and get it all set up.

11 de septiembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Braintree

Respuesta de Vodafone UK - Braintree

Hi Samantha,

This is such an amazing review for Mark and Luke. Thanks for sharing your kind words and feedback.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Valorada con 5 estrellas sobre 5

Chris was very helpful with my upgrade

24 de agosto de 2023
Opinión espontánea
Logotipo de Vodafone UK - Braintree

Respuesta de Vodafone UK - Braintree

Hi Jean. Thank you for your review for Chris. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Great service from the team

Great service from the team. They were understanding.

31 de julio de 2023
Opinión espontánea
Logotipo de Vodafone UK - Braintree

Respuesta de Vodafone UK - Braintree

Hi there,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at @VodafoneUK.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Friendly staff

31 de julio de 2023
Opinión espontánea
Logotipo de Vodafone UK - Braintree

Respuesta de Vodafone UK - Braintree

Hi Wendy,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at @VodafoneUK.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Great customer service from the guys.

31 de julio de 2023
Opinión espontánea
Logotipo de Vodafone UK - Braintree

Respuesta de Vodafone UK - Braintree

Hi Lee. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Scott helped me get a new phone as mine…

Scott helped me get a new phone as mine was broken very helpful 10/10 service and manners and knowledge

27 de julio de 2023
Opinión espontánea
Logotipo de Vodafone UK - Braintree

Respuesta de Vodafone UK - Braintree

Hi Geoffery,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Kelly was amazing today

Kelly was amazing today. So helpful.... best service in a phone shop ever!

13 de julio de 2023
Opinión espontánea
Logotipo de Vodafone UK - Braintree

Respuesta de Vodafone UK - Braintree

Hi Emma,

This is an amazing review to hear for Kelly. Thanks for taking your time to share this.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Valorada con 5 estrellas sobre 5

Great service by Kelly

Great service by Kelly. Pity we didn’t receive this service 5 weeks ago in Lowestoft

9 de julio de 2023
Opinión espontánea
Logotipo de Vodafone UK - Braintree

Respuesta de Vodafone UK - Braintree

Hi. Thank you for your review for Kelly. Minus your prior experience, It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Luke was so helpful

Luke was so helpful! Even 5 minutes before closing he couldn’t do enough

21 de junio de 2023
Opinión espontánea
Logotipo de Vodafone UK - Braintree

Respuesta de Vodafone UK - Braintree

Hi Annabelle,

This is lovely feedback for Luke. Thanks for taking your support.

If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Valorada con 5 estrellas sobre 5

Great service from Braintree Vodafone

Saved money, got a new phone and very smooth process by John and Kelly 👍 Great service, cannot fault this store

20 de junio de 2023
Opinión espontánea
Logotipo de Vodafone UK - Braintree

Respuesta de Vodafone UK - Braintree

Hey Peter,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

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