We were served by Mike, who was excellent as he managed to sort out our complicated bills and saved us quite a lot of money. He was friendly and courteous and we never felt rushed.
La empresa ha respondido
Localización
Cambiar localización32 Fore Street, TA6 3NG Bridgwater, GB
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Consulta las opiniones de los clientes
Everytime i have come in the help and advice given by staff is fantastic nothing is too much from staff going through step by step and was able to take out my new phone
La empresa ha respondido
Great staff, perfect service and very much appreciate the staff being available in store to be able to go through everything
La empresa ha respondido
I had a lovely visit , wad helped well and with clear information. Excellent value for money with polite staff.
La empresa ha respondido
Información sobre la empresa
- Operador de telefonía móvil
- Tienda de celulares
- Proveedor de Internet
- Servicio de telefonía e Internet
- Proveedor de servicios de telecomunicaciones
Sobre Vodafone UK - Bridgwater
Escrito por la empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Información de contacto
32 Fore Street, TA6 3NG, Bridgwater, Reino Unido
4,9
Excelente
158 opiniones
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Vodafone, service what service?
Update on Vodafone service. Having waited since January 23 to activate broadband and telephone to the home of a severely disabled elderly lady I can report that the router has been installed in a location that conflicts with published instruction issued by Vodafone. Unable to connect her devices the help of the Vodafone Bridgwater shop said “Vodafone operatives aren’t insured to enter customers homes”. As I’m advised that subcontractors conduct Vodafone installations it surely follows that they too aren’t insured. Should you have challenging health condition do NOT rely on this company for assistance as you will be disappointed. How then when requested to assist disabled people who need assistance connecting devices do they serve all customers if they aren’t insured to enter your home? It appears that Vodafone is just a name and all actual work is conducted using subcontractors. Forget this company if you need any assistance due to personal circumstances and or assistance as they aren’t interested.
21 de mayo de 2025
Opinión espontánea
Respuesta de Vodafone UK - Bridgwater
Hey Colin,
I apologize for the issues you've been experiencing with us. I am truly sorry for the unpleasant experience you've had to endure. Please be aware that this is not the level of service we aim to provide to our customers. I recommend reaching out to the calling teams by dialing 0333 304 0191 or speaking to them via Live Chat here: http://vodafone.uk/2LCJiTm.
If there's anything at all you still need help with, please come chat to my team on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks,
Vodafone Social Media Team
Amazing service
Amazing service, jon Was fab sorted me a great deal.
16 de mayo de 2025
Opinión espontánea
Respuesta de Vodafone UK - Bridgwater
Hey ,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Mike was excellent
Mike was excellent, helped me upgrade my phone and got my an outstanding deal and helped me transfer all my data over to my new phone
Would highly recommend 👌
16 de mayo de 2025
Opinión espontánea
Respuesta de Vodafone UK - Bridgwater
Hi,
Thank you so much for your wonderful review and the amazing support you’ve shown for Mike—it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Very helpful with giving the best…
Very helpful with giving the best packages and quickly done
26 de abril de 2025
Opinión espontánea
Respuesta de Vodafone UK - Bridgwater
Hey Nicole,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
We visit the Bridgwater Vodafone brand…
We visit the Bridgwater Vodafone brand and Jon was very polite and professional.He helped us massively with getting great deal and upgraded our broadband.
26 de abril de 2025
Opinión espontánea
Respuesta de Vodafone UK - Bridgwater
Hey Nicole,
Thanks for the lovely review and fantastic support for Jon.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Really helpful and understanding whilst…
Really helpful and understanding whilst doing upgrade
26 de abril de 2025
Opinión espontánea
Respuesta de Vodafone UK - Bridgwater
Hey Callum,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Quality service
Quality service, Always sort me a great deal and I always leave with a smile on my face
25 de abril de 2025
Opinión espontánea
Respuesta de Vodafone UK - Bridgwater
Hey Karen,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Respuesta de Vodafone UK - Bridgwater
Hey Terry,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Amazing service,could not fault…
Amazing service,could not fault Vodafone Bridgwater one bit.
Always love coming into store and being greeted by such friendly people.
25 de abril de 2025
Opinión espontánea
Respuesta de Vodafone UK - Bridgwater
Hey Lynn,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
John was informative and helpful with…
John was informative and helpful with my upgrade. Thank you
25 de abril de 2025
Opinión espontánea
Respuesta de Vodafone UK - Bridgwater
Hi Melanie,
Thank you so much for your wonderful review and the amazing support you’ve shown for John —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Quality service
Quality service, Would highly recommend to anyone never had a problem and have always been satisfied with my service 😊
4 de abril de 2025
Opinión espontánea
Respuesta de Vodafone UK - Bridgwater
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Outstanding service
Outstanding service, really helpful and polite would highly recommend.
18 de marzo de 2025
Opinión espontánea
Respuesta de Vodafone UK - Bridgwater
Hello Sandra,
It's great to hear about the positive experience which you had. We appreciate you taking the time to write in a review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Excellent customer service today in the…
Excellent customer service today in the Bridgwater store. Service with a smile.
5 de marzo de 2025
Opinión espontánea
First class service from Mike today
First class service from Mike today. Very knowledgeable. Highly recommend
5 de marzo de 2025
Opinión espontánea
Respuesta de Vodafone UK - Bridgwater
Hi Michael,
We're grateful for your positive feedback, it really makes a difference! If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Respuesta de Vodafone UK - Bridgwater
Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team
Mike way helpful getting me a pixel 9…
Mike way helpful getting me a pixel 9 moving away from EE
14 de febrero de 2025
Opinión espontánea
Respuesta de Vodafone UK - Bridgwater
Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
All the staff have been really helpful…
All the staff have been really helpful and we're more then happy to answer any questions I had.
18 de enero de 2025
Opinión espontánea
Respuesta de Vodafone UK - Bridgwater
Hi Ria,
This is lovely feedback for us. Thanks for taking your time to share this experience.
If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Amazing experience from Vodafone when…
Amazing experience from Vodafone when contract was running out I had popped into Bridgwater store and Jonathan really helped by sorting out my new contract and even sorted out how I could keep my mobile no and sorted out cancelling my old contract without any stress at all. Thank you for great service.
3 de enero de 2025
Opinión espontánea
Respuesta de Vodafone UK - Bridgwater
Hi Sian,
Thanks for taking the time to write such a great review! We're delighted that you had Jonathan got you sorted, with ease! If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
The worst experience I’ve had
The worst experience I’ve had. As a first time for trying to get a phone contract to build my credit score as a young person. It took them 8 weeks and over 5 in store visits. Multiple credit checks were run and effected my score. At to top it off I wasn’t even able to purchase a phone. I am utterly gobsmacked at the service and how they let this happen to multiple people due to system errors on their end that leave customers without a phone and an affected credit score. I use my phone for work and missed multiple events were it was needed as they couldn’t resolve their issue. Would not recommend, the entire infrastructure at Vodafone is useless and they couldn’t seem more uninterested in helping you
18 de enero de 2025
Opinión espontánea
Respuesta de Vodafone UK - Bridgwater
Hi Archie,
I am sorry you were not able to purchase a phone with us and the impact this had on your credit file. We would like to review this with our credit file team to make sure everything is reflecting as it should. If you could please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
The staff were very helpful and…
The staff were very helpful and professional. I had a query with my account and they were able to clarify some things for me. Very helpful indeed.
11 de enero de 2025
Opinión espontánea
Respuesta de Vodafone UK - Bridgwater
I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
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