Vodafone UK - Broadstairs Opiniones 

302
TrustScore: 5 sobre 5

4,9

Unit 11 The Link , Margate Road, CT10 2FF Broadstairs, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Chris in Broadstairs was fantastic when we went to see him. He was acting manager due to issues with staff. He acknowledged everyone in the queue and really made my interaction special. He got me... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Callum was amazing!!! Got mine sorted and three new lines for my children too. No issues, no fuss, great customer service!! Luke was also great and helped with the decision making process! Cannot f... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Went in for an upgrade today and we were served by Callum. He was very helpful. So knowledgeable and friendly. He helped us with different offers for our upgrade and gave us a great deal! Brilliant cu... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Every time I visit the store, I make a point of seeing Connor because he is absolutely brilliant. He goes above and beyond to make sure I always get the very best service. He’s knowledgeable, friendly... Ver más

La empresa ha respondido


Información sobre la empresa


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  • Unit 11 The Link , Margate Road, CT10 2FF, Broadstairs, Reino Unido

4,9

Excelente

TrustScore: 5 sobre 5

302 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(302)

39.680 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Callum 😁

Callum was very patient with my problem,not receiving calls, he tried so many things to rectify this. He could have said or palmed me off but no he stuck to it and after an hour managed to clear the phone. Excellent,so pleased . He is a credit to the store

25 de enero de 2026
Opinión espontánea
Logotipo de Vodafone UK - Broadstairs

Respuesta de Vodafone UK - Broadstairs

Hey David,

Thanks for the lovely review and fantastic support for Callum.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Chris in the the Broadstairs branch…

Chris in the the Broadstairs branch (Vodafone) was fantastic in assisting me with a new phone in store. Much easier than over the phone. Thank you Chris!

21 de enero de 2026
Opinión espontánea
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Respuesta de Vodafone UK - Broadstairs

Hey Margaret,

Thanks for the lovely review and fantastic support for Chris.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Professional staff!

Professional, precise, knowledgable and makes life easy! A guy of 75 years old and I have nothing but praise for the guys, Ali, Beth and Connor have all helped me massively!

19 de enero de 2026
Opinión espontánea
Logotipo de Vodafone UK - Broadstairs

Respuesta de Vodafone UK - Broadstairs

Hey David,

Thanks for the lovely review and fantastic support for Ali, Beth and Connor.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Amazing customer service.

I took out broadband and sim only contracts with Robert. He made everything easy and was quick and efficient. Very knowledgeable about the products he was selling and patient with answering questions. Amazing customer service and would highly recommend.

15 de enero de 2026
Opinión espontánea
Logotipo de Vodafone UK - Broadstairs

Respuesta de Vodafone UK - Broadstairs

Hey Elizabeth,

Thanks for the lovely review and fantastic support for Robert.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team.

Valorada con 5 estrellas sobre 5

Beth and Ali

Beth and Ali were very friendly and extremely helpful with my purchase of a new phone and Apple Watch. They were very patient as their computer system was extremely slow but we got there in the end and completed the purchase .

17 de enero de 2026
Opinión espontánea
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Respuesta de Vodafone UK - Broadstairs

Hey Richard,

Thanks for the lovely review and fantastic support for Beth and Ali.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Ali was a great help with our upgrade

Ali was a great help with our upgrade, was really friendly and professional

6 de enero de 2026
Opinión espontánea
Logotipo de Vodafone UK - Broadstairs

Respuesta de Vodafone UK - Broadstairs

Hey M,

Thanks for the lovely review and fantastic support for Ali.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

MY SANITY SAVED I had been having…

MY SANITY SAVED I had been having problems with getting mobile data via my Provider Vodafone for many months, talking to Vodafone, both by phone & FtoF, for days on end. Problems persisted. As I depend on mobile data for my work, I was about to switch to another provider when I met CHRIS MORGAN at Westwood Cross Vodafone outlet. After spending some two hours with my iPhone, he identified & SOLVED the problem and also offered me better contracts for both iPhone Data and Home Broadband. All throughout, CHRIS was a perfect gentleman, no complaints, just sweetest courtesy. If Vodafone employs people like CHRIS MORGAN, I will not hesitate to recommend their services to everyone! HUGE THANKS & BEST WISHES TO CHRIS & VODAFONE!!! Larisa

18 de diciembre de 2025
Opinión espontánea
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Respuesta de Vodafone UK - Broadstairs

Hey Lara,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valorada con 1 estrellas sobre 5

I experienced a very customer…Excellent

I experienced a very customer relationship.

18 de diciembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - Broadstairs

Respuesta de Vodafone UK - Broadstairs

Hey FolasadeSennaike,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Fantastic service

Callum in the Broadstairs branch was so friendly and helpful. He went through all our options for the best possible deal and also checked through our current devices and Broadband to secure better deals. We were not rushed at all and appreciated his expertise and time. Very pleased!!

16 de diciembre de 2025
Opinión espontánea
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Respuesta de Vodafone UK - Broadstairs

Hey Jody,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Came into Vodafone Westwood cross on 15…

Came into Vodafone Westwood cross on 15 December , lady named Amy has been absolutely brilliant sorting me out a new upgrade for my son , superb service and very friendly, good work miss

15 de diciembre de 2025
Opinión espontánea
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Respuesta de Vodafone UK - Broadstairs

Hey Orb,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Ali was very helpful

Ali was very helpful, saved me money on my contracts and helped me with an issue on my phone

2 de diciembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - Broadstairs

Respuesta de Vodafone UK - Broadstairs

Hey David,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Ali.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Great service and really transparent

Great service and really transparent. Callum really helped. Thanks.

29 de noviembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - Broadstairs

Respuesta de Vodafone UK - Broadstairs

Hey Scribble,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Very informative

Very informative, assisted me with getting the most for my money.

30 de noviembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - Broadstairs

Respuesta de Vodafone UK - Broadstairs

Hey Shania,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Good service I receive by Connor

Good service I receive
I have been going to Vodafone, Broadstairs for many years now and like to be served by Connor.
He is a gentleman who wants to help me when I have a problem with my mobile. He has patience, is polite, has a sense of humour and has time for me when I don't understand something on my mobile. He is a tribute to the team.

20 de noviembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - Broadstairs

Respuesta de Vodafone UK - Broadstairs

We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Beth was brilliant and she is an asset…

Beth was brilliant and she is an asset to your company. She deserves a pay rise!

20 de noviembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - Broadstairs

Respuesta de Vodafone UK - Broadstairs

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Chris In Broadstairs sorted me a new…

Chris In Broadstairs sorted me a new phone and a new tablet. Excellent service.

16 de noviembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - Broadstairs

Respuesta de Vodafone UK - Broadstairs

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Made to feel welcome even during our…

Made to feel welcome even during our short wait.
Ali was amazing and couldn’t have been anymore helpful.
Atmosphere in the shop was lovely and the team all appeared to get on really well.

11 de noviembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - Broadstairs

Respuesta de Vodafone UK - Broadstairs

We appreciate you taking the time to leave us such a wonderful review. We are so glad to hear you found our service helpful and efficient.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Ali assisted us with our shopping…

Ali assisted us with our shopping today, he was very helpful, informative and friendly

11 de noviembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - Broadstairs

Respuesta de Vodafone UK - Broadstairs

We appreciate you taking the time to leave us such a wonderful review. We are so glad to hear you found our service helpful and efficient.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Very good

Very good experience at the westwood cross store, Beth was very helpful in getting me the deal I was after upgrading my phone.

8 de noviembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - Broadstairs

Respuesta de Vodafone UK - Broadstairs

Hi. We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Phone upgrade

Assisted by Conner who was extremely helpful in supporting my decision for an upgrade on my phone deal. Conner was very knowledgable patient and able to answer all my questions even the really silly ones and able to advise the right deal for my needs

4 de noviembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - Broadstairs

Respuesta de Vodafone UK - Broadstairs

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

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