Vodafone UK - Bromsgrove Opiniones 

545
TrustScore: 5 sobre 5

4,9

69 High Street, B61 8AQ Bromsgrove, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I went to the Bromsgrove store to sort out my access to my account. I spoke to Imran and Cian who sorted the issue really quickly. Also I mentioned i was travelling abroad and checked the charges.... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Came into store and spoke faheem and imran, both were great and made sure I understood everything before committing to the contract. Highly recommend

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Cian at Vodafone Bromsgrove has been brilliant! He welcomed us into store, patiently listened to me and answered all my queries with setting up our new broadband service. Thank you so much! 👍☺️

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I went into Vodafone about my internet, I spoke to Faheem who was really good at his job, he managed to get my phone and inter reduced, the staff were really good

La empresa ha respondido


Información sobre la empresa


Información de contacto

  • 69 High Street, B61 8AQ, Bromsgrove, Reino Unido

4,9

Excelente

TrustScore: 5 sobre 5

545 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(545)

42.245 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Came into store and spoke faheem and…

Came into store and spoke faheem and imran, both were great and made sure I understood everything before committing to the contract. Highly recommend

22 de julio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Bromsgrove

Respuesta de Vodafone UK - Bromsgrove

Hi Paige, thank you so much for your wonderful review and the amazing support you’ve shown for Faheem, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Valorada con 5 estrellas sobre 5

Great help and support

Great help and support. Really useful informative conversations. Left feeling confident in my Vodafone account.

20 de julio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Bromsgrove

Respuesta de Vodafone UK - Bromsgrove

Hey Sarah,
This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Popped into Vodafone Bromsgrove this…

Popped into Vodafone Bromsgrove this morning to try and reduce my contract, greeted perfectly by Faheem talked me through everything and helped me reduce my costs, he is an absolute credit to the company you have made me a very happy customer

18 de julio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Bromsgrove

Respuesta de Vodafone UK - Bromsgrove

Hey Philip,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Spoke with Cian to query existing sim…

Spoke with Cian to query existing sim only contracts & potential for phone upgrade. Very knowledgeable and helpful - all sorted.

17 de julio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Bromsgrove

Respuesta de Vodafone UK - Bromsgrove

Hey Richard,
Thanks for the lovely review and fantastic support for Cian.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Really helpful

Really helpful, very pleased with the service. Faheem was a credit to Vodafone. Many thanks Colin meacham.

16 de julio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Bromsgrove

Respuesta de Vodafone UK - Bromsgrove

Hey Colin,

Thanks for the lovely review and fantastic support for Faheem.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

I went into Vodafone about my internet

I went into Vodafone about my internet, I spoke to Faheem who was really good at his job, he managed to get my phone and inter reduced, the staff were really good

15 de julio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Bromsgrove

Respuesta de Vodafone UK - Bromsgrove

Hey there,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team.

Valorada con 5 estrellas sobre 5

Was very please with the way we were…

Was very please with the way we were served and very please with everything Faheem the gentleman has done for us 😀

14 de julio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Bromsgrove

Respuesta de Vodafone UK - Bromsgrove

Hey David,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Faheem.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Cian,very helpful and knowledgeable

Cian,very helpful and knowledgeable . Walked me through everything

10 de julio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Bromsgrove

Respuesta de Vodafone UK - Bromsgrove

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Narinder and cian at the Bromsgrove…

Narinder and cian at the Bromsgrove store Great service friendly staff thank you for your help.

10 de julio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Bromsgrove

Respuesta de Vodafone UK - Bromsgrove

Hey Amanda,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

I went to the Bromsgrove store to sort…

I went to the Bromsgrove store to sort out my access to my account. I spoke to Imran and Cian who sorted the issue really quickly. Also I mentioned i was travelling abroad and checked the charges.. As a result I actually saved money as they help organise my account so I actually left with a much better Broadband deal, new handset and data roaming package.. Thank to yoy both really helpful, knowledgeable and fun to deal with.. A credit to Vodafone 👍👍

9 de julio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Bromsgrove

Respuesta de Vodafone UK - Bromsgrove

Hey Chris,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Very helpful and very friendly and…

Very helpful and very friendly and helpful best phone shop in Bromsgrove

8 de julio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Bromsgrove

Respuesta de Vodafone UK - Bromsgrove

Hey Rob,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Very good and kind

Very good and kind

8 de julio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Bromsgrove

Respuesta de Vodafone UK - Bromsgrove

Hey Abby,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Cian at Vodafone Bromsgrove has been…

Cian at Vodafone Bromsgrove has been brilliant! He welcomed us into store, patiently listened to me and answered all my queries with setting up our new broadband service. Thank you so much! 👍☺️

4 de julio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Bromsgrove

Respuesta de Vodafone UK - Bromsgrove

Hey Hilary,

Thanks for the lovely review and fantastic support for Cian.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Faheem was a perfect gentleman

Faheem was great . Very knowledgeable and helpful.

3 de julio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Bromsgrove

Respuesta de Vodafone UK - Bromsgrove

Hey Angela,

Thanks for the lovely review and fantastic support for Faheem.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Very good service from Faheem!

2 de julio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Bromsgrove

Respuesta de Vodafone UK - Bromsgrove

Hi Mike, thank you so much for your wonderful review and the amazing support you’ve shown for Faheem, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Valorada con 5 estrellas sobre 5

Imran was fantastic and really assisted…

Imran was fantastic and really assisted in our complex situation. He went over and above to help and get us a new phone and reduce payments moving forward. Thank you

2 de julio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Bromsgrove

Respuesta de Vodafone UK - Bromsgrove

Hey Becky,

Thanks for the lovely review and fantastic support for Imran.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Great customer service today served by…

Great customer service today served by Cian 😃

26 de junio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Bromsgrove

Respuesta de Vodafone UK - Bromsgrove

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 1 estrellas sobre 5

Would give no stars if I could

Would give no stars if I could. My phone broke. As I can’t be without a phone due to being emergency call out for my daughter and my disabled father. My only option was to take out another phone plan despite paying for the faulty one. There is £470 left of the plan and Vodafone will only offer £250 of that back. I have spent 9 hours(!!!) trying to resolve contracts I was forced to take that shouldn’t have ever been changed. I was told I HAD to take them out as the phone contract o was on no longer existed. The men in the shop were intimating and when I was told I would be called back I wasn’t. This occurred 3 times and I was cut off twice. They only accept incoming calls. I had to take time off work unpaid. The specialist care team can’t offer anything further. So likely to be stuck with a replacement refurbished phone I don’t need and a new one. I have been a customer for over 25 years. Avoid at all costs!

13 de junio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Bromsgrove

Respuesta de Vodafone UK - Bromsgrove

Hi there. We’re sorry to hear about your experience, Vic , and the frustration caused while trying to fix your phone. We appreciate you sharing this feedback, and we take concerns about customer service very seriously.
If you’d like to raise this as an official complaint and have already spoken with our team, you’re welcome to contact our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or vodafone.uk/3LXh2xl.
We truly appreciate your patience and hope to get this resolved for you as soon as possible.

Thanks again,
Vodafone Social Media Team

Valorada con 4 estrellas sobre 5

Staff was quick

Staff was quick

25 de junio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Bromsgrove

Respuesta de Vodafone UK - Bromsgrove

Hey Jaks,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

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