Harvey was extremely friendly and helpful whilst he helped me upgrade my phone. The whole process was very easy 10/10 customer service !!
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11 Market Place, RH15 9NP Burgess Hill, GB
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Harvey was extremely friendly and helpful whilst he helped me upgrade my phone. The whole process was very easy 10/10 customer service !!
La empresa ha respondido
We visited a Vodafone store in 'Burgess Hill (West Sussex)' on 4th June 2026, where we were greeted by an exemplary advisor. The purpose of our visit was for me to update my iPhone contract as my 24-m... Ver más
La empresa ha respondido
Max was excellent. It wasn’t just that he saved me money but he was creative in how we structured my contracts, as well as being charming and funny in what, let’s face it, is a fairly mundane task of... Ver más
La empresa ha respondido
I went to Vodafone in Burgess Hill with a very complicated problem that customer services on the phone could not sort out. The assistant manager Caleb was incredibly helpful and patient. Five star tr... Ver más
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Escrito por la empresa
11 Market Place, RH15 9NP, Burgess Hill, Reino Unido
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Very friendly and helpful staff and also patient

Respuesta de Vodafone UK - Burgess Hill
The team were very helpful, and transferred everything to my new phone, thank you!

Respuesta de Vodafone UK - Burgess Hill
Harvey was extremely friendly and helpful whilst he helped me upgrade my phone. The whole process was very easy 10/10 customer service !!

Respuesta de Vodafone UK - Burgess Hill
Alessandra looked after me so well. I’m an older lady upgrading my phone and she explained everything very well. Thank you!

Respuesta de Vodafone UK - Burgess Hill
Very knowledgeable and personable young man called Caleb did my quite complicated order. Great service!

Respuesta de Vodafone UK - Burgess Hill
Alassandra is very kind and helpful
Good team. ( Burgess hill)

Respuesta de Vodafone UK - Burgess Hill
Brilliant service and expertise! Top job by all the staff! Caleb, Scarlett and Alessandra were exceptional! Please give them a pay rise! 🫶

Respuesta de Vodafone UK - Burgess Hill
Both Joshua and Caleb could not have been more helpful in resolving a couple of issues I was having that I had been unable to overcome. Professional, helpful and knowledgeable, they set about fixing the problems I was having with the app, (seems I was trying to use the wrong one), and making my claim for the fee I had been charged by my previous broadband supplier for breaking contract. I cannot recommend them too highly as every visit I have made to the Burgess Hill Vodafone store has made me feel valued as a customer.

Respuesta de Vodafone UK - Burgess Hill
Great friendly and efficient service from Scarlett in your Burgess Hill branch

Respuesta de Vodafone UK - Burgess Hill
Really helpful - max thanks so much for supporting me

Respuesta de Vodafone UK - Burgess Hill
Max helped us very much with getting a new phone and helping us where the online assistants could not!

Respuesta de Vodafone UK - Burgess Hill
Scarlett and Max were beyond helpful and made my day and purchase etc so much easier and fun

Respuesta de Vodafone UK - Burgess Hill
I went to Vodafone in Burgess Hill with a very complicated problem that customer services on the phone could not sort out. The assistant manager Caleb was incredibly helpful and patient. Five star treatment. Thank you Caleb.

Respuesta de Vodafone UK - Burgess Hill
CALIB WAS FANTASTIC, HE SAVED ME MONEY AND WAS
CHARMING V HELPFUL

Respuesta de Vodafone UK - Burgess Hill
Caleb helped me get viruses back off od my phone, thank you!

Respuesta de Vodafone UK - Burgess Hill
We visited a Vodafone store in 'Burgess Hill (West Sussex)' on 4th June 2026, where we were greeted by an exemplary advisor. The purpose of our visit was for me to update my iPhone contract as my 24-month phone contract had recently expired. The advisor who helped us (Max) was extremely helpful and walked me through my options on how to reduce my contract. We walked away really happy that I'd reduced my contact by nearly 40% monthly expenditure. We as consumers don't often praise individuals who provide great service. In this case, that is what we are doing. Thank you, Max, for supporting us with our much-needed guidance!! We also received great service from i-Tech with a replacement screen-protector, thank you!!

Respuesta de Vodafone UK - Burgess Hill
Was served by Alessandra - extremely helpful and friendly.

Respuesta de Vodafone UK - Burgess Hill
Harvey and alessandra very helpful and sorted out my contract 5* customer service

Respuesta de Vodafone UK - Burgess Hill
The guys in burgess hill branch are amazing

Respuesta de Vodafone UK - Burgess Hill
Beautiful young man served me today very helpful and polite,he made my day even my week maybe even my month I hope to see him again in the near future, very pleasant experience, sincerely Michele

Respuesta de Vodafone UK - Burgess Hill
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