Vodafone UK - Burnley Opiniones 

283
TrustScore: 5 sobre 5

4,9

36 The Mall, BB11 1BA Burnley, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

LIAM IS EXCELLENT! He solved an engineer billing and account issues on 5 different ongoing plans that’s has taken years to resolve! Thankyou soo soo much , you are the best at Vodaphone Burnley branch... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I went to Vodafone in Burnley and sat down with Keifer to sort my new Wi-Fi. He was unbelievably helpful and knowledgeable about everything I asked! I usually find these tasks daunting but he made eve... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

keifer served me today. he was such a pleasant man really took the time to explain all the different offers they had in store. i ended up getting the new iphone. really pleased with it

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Sean at the Burnley branch found a terrific deal on the new Google Pixel 11 pro. Excellent customer service.

La empresa ha respondido


Información sobre la empresa


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  • 36 The Mall, BB11 1BA, Burnley, Reino Unido

4,9

Excelente

TrustScore: 5 sobre 5

283 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(283)

40.266 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Good work mate

5 de noviembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Burnley

Respuesta de Vodafone UK - Burnley

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Very experienced wuth goid technical…

Very experienced wuth goid technical knowledge

3 de noviembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Burnley

Respuesta de Vodafone UK - Burnley

Hey Christine,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Good service by Liam at Burnley shop

3 de noviembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Burnley

Respuesta de Vodafone UK - Burnley

Hey Eddie,

Thanks for the lovely review and fantastic support for Liam.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Store manager Daniel was amazing

Store manager Daniel was amazing, I went into the store just under two weeks ago after a lot of issues including an online advisor without consent removing the number off the sim on the account, meaning it stopped working. After more than 10 calls and online messages I still did not have access. There were multiple issues and as a first time customer of Vodafone, I felt really deflated at the service I had received. That is until I met Daniel, he didn't try to upsell, he didn't talk over me or ignore the multiple issues he sorted it out, and went through the issues with a fine tooth comb. If it hadn't have been for Daniel sorting out 5 very poor weeks of customer service, and the data service I was paying for not being provided, I would have gone to CISAS or the financial ombudsman. Daniel if you are seeing this, thank you for sorting out a very stressful experience.

7 de octubre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Burnley

Respuesta de Vodafone UK - Burnley

Hi Liz. Thank you for your review for Daniel. Minus your experience prior to visiting the Burnley store, it's always lovely to read such amazing feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Natasha and Liam answered all our…

Natasha and Liam answered all our questions and got the right plans for me thank you

15 de octubre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Burnley

Respuesta de Vodafone UK - Burnley

Hi Stuart,

What super feedback for Natasha and Liam! Thanks for taking the time to let us know - it's really appreciated.

Thanks again, Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Excellent customer service received

Excellent customer service received, very professional and well mannered.

15 de octubre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Burnley

Respuesta de Vodafone UK - Burnley

Hi Alisha. Thank you for your review. It's always nice to read great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Excellent service

15 de octubre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Burnley

Respuesta de Vodafone UK - Burnley

Hi Lee. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Gold star!

Liam was incredibly helpful, explained clearly to us what we needed to do, and sorted our Son and Daughters phones out. He was polite and knowledgeable. A benefit to the company!

14 de octubre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Burnley

Respuesta de Vodafone UK - Burnley

Hi James. Thank you for your review for Liam. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Extremely helpful, Great advisor

Absolutely great Liam was a fantastic sales advisor.

14 de octubre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Burnley

Respuesta de Vodafone UK - Burnley

Hey Eamon,

Thanks for letting us know what an amazing job Liam did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Liam was very clear and professional in…

Liam was very clear and professional in dealing with the details of the contract that we took out.

14 de octubre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Burnley

Respuesta de Vodafone UK - Burnley

Hey Kyle,

Thanks for letting us know what an amazing job Liam did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Amazing experience

Amazing experience, really nice staff and good communication and service!

14 de octubre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Burnley

Respuesta de Vodafone UK - Burnley

Hey Elle,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Liam was excellent in dealing with our…

Liam was excellent in dealing with our upgrade.

14 de octubre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Burnley

Respuesta de Vodafone UK - Burnley

Hey Sally,

Thanks for the lovely review and fantastic support for Liam.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Really helpful and knowledgeable

14 de octubre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Burnley

Respuesta de Vodafone UK - Burnley

Hey John,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Very good nice and kind man best of…

Very good nice and kind man best of luck for the future man thanks I’m very satisfied thanks a lot tc

4 de octubre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Burnley

Respuesta de Vodafone UK - Burnley

Hi Usman,

This is an amazing review for our colleague in the Burnley store. Thanks for your support.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Valorada con 5 estrellas sobre 5

Great experience with keifer in store

30 de septiembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Burnley

Respuesta de Vodafone UK - Burnley

Hey Sam,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Great help with laptop issues

Great help with laptop issues. Anjum was patient and explained everything in a way I could understand

30 de septiembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Burnley

Respuesta de Vodafone UK - Burnley

Hey Kevin,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Excepted service

Excepted service, sorted out my new iPhone and help get everything transferred over for us.

30 de septiembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Burnley

Respuesta de Vodafone UK - Burnley

Hey Mark,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Tech

Liam was very knowledgeable and explained what would be the most suitable for my needs explaining as we went along I was extremely satisfied with the service I received

29 de septiembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Burnley

Respuesta de Vodafone UK - Burnley

Hey Katrina,

Thanks for the lovely review and fantastic support for Liam.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

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