A young lady by the name of Hamna was exceptionally helpful and very knowledgeable. Please let her know how thankful I was for the service she provided
La empresa ha respondido
Localización
Cambiar localización14 Underhill Walk, DE14 1DE Burton on Trent, GB
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Consulta las opiniones de los clientes
I visited the Burton branch today and I was served by Ryan who was fantastic . I chose to go to the Burton store despite me living closer to Derby due to terrible rude management Sayfur and Jay at... Ver más
La empresa ha respondido
Excellent customer service! My last visit was 2 years ago and staff was really helpful and sorted my roaming in a blast! There and back again, Zanas helped us twice with our new phone and account chec... Ver más
La empresa ha respondido
Went in to check if I was eligible for an upgrade - Kiera managed to find I could have a brand new phone for less than I'm currently paying
La empresa ha respondido
Información sobre la empresa
- Operador de telefonía móvil
- Tienda de celulares
- Proveedor de Internet
- Servicio de telefonía e Internet
- Proveedor de servicios de telecomunicaciones
Sobre Vodafone UK - Burton on Trent
Escrito por la empresa
Información de contacto
14 Underhill Walk, DE14 1DE, Burton on Trent, Reino Unido
4,9
Excelente
292 opiniones
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Everyone in store was amazing
Everyone in store was amazing. Thank you Hamna, Ryan, Zanas and Esha
26 de julio de 2025
Opinión espontánea
Respuesta de Vodafone UK - Burton on Trent
Hey Kate,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Zanas was extremely helpful
Zanas was extremely helpful. He didn't try to pressurise me in a y wY. Warm friendly smils
23 de julio de 2025
Opinión espontánea
Respuesta de Vodafone UK - Burton on Trent
Hey Delia,
Thanks for the lovely review and fantastic support for Zanas.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Hamna was fantastic
Hamna was fantastic. She sorted out the transfer and made the whole process seamless. Thank you
19 de julio de 2025
Opinión espontánea
Respuesta de Vodafone UK - Burton on Trent
Hey Paul,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Hamna was very polite and efficient
Hamna was very polite and efficient! Fab service!
19 de julio de 2025
Opinión espontánea
Respuesta de Vodafone UK - Burton on Trent
Hey Net,
Thanks for the lovely review and fantastic support for Hamna.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Hamna was exceptional and made the…
Hamna was exceptional and made the whole process so easy. She explained everything and was a delight. Thank you
17 de julio de 2025
Opinión espontánea
Respuesta de Vodafone UK - Burton on Trent
Hey Dawn,
Thanks for the lovely review and fantastic support for Hamna.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Zanas was friendly and kind.
10 de julio de 2025
Opinión espontánea
Respuesta de Vodafone UK - Burton on Trent
Hey Lucy,
Thanks for the lovely review and fantastic support for Zanas.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Upgrade and transfer
Ryan sorted me out in store snd helped me with transferring my data. My mobile data on my plan now. Extremely thankful
10 de julio de 2025
Opinión espontánea
Respuesta de Vodafone UK - Burton on Trent
Hey Mehmood,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Home broadband renewal and Talk mobile sim
Went into store as I was paying too much on both my HBB and sim plan. Ryan kindly sorted both out for me. Greatly customer much appreciated
10 de julio de 2025
Opinión espontánea
Respuesta de Vodafone UK - Burton on Trent
Hey Gloria,
Thanks for the lovely review and fantastic support for Ryan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Hamna was fantastic and sorted…
Hamna was fantastic and sorted everything out
18 de junio de 2025
Opinión espontánea
Respuesta de Vodafone UK - Burton on Trent
Hey Mary. We're happy to hear that everything was sorted out fantastically! Thank you for sharing your positive experience with us.
If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I was served by Zanas
I was served by Zanas. Helpful, polite and knowledgeable. Excellent service from start to finish.
11 de junio de 2025
Opinión espontánea
Respuesta de Vodafone UK - Burton on Trent
Hey Helen,
Thanks for the lovely review and fantastic support for Zanas.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I came in quite unhappy as I was…
I came in quite unhappy as I was confused about my last plan, I was greeted by Kiera and she explained the upgrade process in full and reassured me every step of the way. Happy to stay loyal to that service.
10 de junio de 2025
Opinión espontánea
Respuesta de Vodafone UK - Burton on Trent
We're happy to hear that you had a positive experience. We appreciate your feedback and are glad the upgrade process was clearly explained.
If you need anything, please reach out to our Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks,
Vodafone Social Media Team
Respuesta de Vodafone UK - Burton on Trent
Thank you for your review.
Vodafone Social Media Team
Really helpful
Really helpful. Even with system issues Keira was great & talked us through everything.
7 de junio de 2025
Opinión espontánea
Respuesta de Vodafone UK - Burton on Trent
Hi Katy.
We're happy to hear that you found the assistance provided by Keira helpful.
Thank you for your feedback,
Vodafone Social Media Team
The change over to new phones was easy…
The change over to new phones was easy and zanas was veryhelpfuland polite.
5 de junio de 2025
Opinión espontánea
Respuesta de Vodafone UK - Burton on Trent
Hi Les.
We're happy to hear that the phone transition was smooth.
Thanks,
Vodafone Social Media Team
Zanas was Very courteous and helpful
Zanas was Very courteous and helpful. Answered our questions clearly .
5 de junio de 2025
Opinión espontánea
Respuesta de Vodafone UK - Burton on Trent
Hi Cooper.
We appreciate you taking the time to leave us this great review. We're happy to hear that Zanas was helpful and courteous.
Thanks,
Vodafone Social Media Team
It was nice and easy the people was…
It was nice and easy the people was polite
3 de junio de 2025
Opinión espontánea
Respuesta de Vodafone UK - Burton on Trent
Hey Andrew,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Hamna was really professional and…
Hamna was really professional and helpful. Answer every question and more. Wold definitely recommend.
1 de junio de 2025
Opinión espontánea
Respuesta de Vodafone UK - Burton on Trent
Hey Nathan,
Thanks for the lovely review and fantastic support for Hamna.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Zanas was very helpful in sorting out my new contract.
Zanas was very helpful in sorting out my new contract. High recommended.
30 de mayo de 2025
Opinión espontánea
Respuesta de Vodafone UK - Burton on Trent
Hey Philip,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
…new phone
Very professional help giving us lots of different options. So receptive
Zanas extremely informative and helpful and very patient as was Tom
Thankyou
24 de mayo de 2025
Opinión espontánea
Respuesta de Vodafone UK - Burton on Trent
Hey MaryWiley,
Thanks for the lovely review and fantastic support for Zanas and Tom.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Zanas has helped me move all my data…
Zanas has helped me move all my data across. Great service
6 de mayo de 2025
Opinión espontánea
Respuesta de Vodafone UK - Burton on Trent
Hey Graham,
Thanks for the lovely review and fantastic support for Zanas.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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