Vodafone UK - Bury St Edmunds Opiniones 

262
TrustScore: 5 sobre 5

4,9

Unit SU23 , Arc Shopping Centre, IP33 3AA Bury St Edmunds, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Rob was very patient explained everything that was being done clearly. Went through the different options to see what would suit myself. All other staff - Richard, Brandon and Dan - where also extrem... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Dan was very knowledgeable, helpful and friendly. Sorted mine and my daughter’s accounts and broadband with no fuss and great explanations and options. Plus excellent chat about The Greatest Showman!

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Great customer service from Richard. Sorted all my issues out ,phone all set up and working now

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Cassie was so lovely and efficient ; just had a really good laugh with her and her colleague and yet no time wasted in sorting out my roaming requirements for abroad . Such an easier option than getti... Ver más

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  • Unit SU23 , Arc Shopping Centre, IP33 3AA, Bury St Edmunds, Reino Unido

4,9

Excelente

TrustScore: 5 sobre 5

262 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(262)

39.970 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great customer service from Richard

Great customer service from Richard. Sorted all my issues out ,phone all set up and working now

31 de agosto de 2026
Opinión espontánea
Logotipo de Vodafone UK - Bury St Edmunds

Respuesta de Vodafone UK - Bury St Edmunds

Hi Danielle, thank you so much for your wonderful review and the amazing support you’ve shown for Richard, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Valorada con 5 estrellas sobre 5

He very great and helpful thank you so…

He very great and helpful thank you so much you don a good job

21 de agosto de 2026
Opinión espontánea
Logotipo de Vodafone UK - Bury St Edmunds

Respuesta de Vodafone UK - Bury St Edmunds

Hey Mrs Noiniti,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Very helpful and friendly

Dan was very knowledgeable, helpful and friendly. Sorted mine and my daughter’s accounts and broadband with no fuss and great explanations and options. Plus excellent chat about The Greatest Showman!

11 de agosto de 2026
Opinión espontánea
Logotipo de Vodafone UK - Bury St Edmunds

Respuesta de Vodafone UK - Bury St Edmunds

Hey Liz,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Dan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Excellent service from Richard and a…

Excellent service from Richard and a lot of fun

6 de agosto de 2026
Opinión espontánea
Logotipo de Vodafone UK - Bury St Edmunds

Respuesta de Vodafone UK - Bury St Edmunds

Hey Josepha,

Thanks for the lovely review and fantastic support for Richard.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Very helpful and friendly

Very helpful and friendly. It was near end of day and no other customers were in the store. I walked through the door and said I was there to pick up two phones. Richard immediately knew who I was and called me by name.

3 de agosto de 2026
Opinión espontánea
Logotipo de Vodafone UK - Bury St Edmunds

Respuesta de Vodafone UK - Bury St Edmunds

Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Richard Conway is absolutely brilliant

Richard Conway is absolutely brilliant, so helpful and a great credit to your company. Thank you, Kim

3 de agosto de 2026
Opinión espontánea
Logotipo de Vodafone UK - Bury St Edmunds

Respuesta de Vodafone UK - Bury St Edmunds

Hey Kim,

Thanks for the lovely review and fantastic support for Richard Conway. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Rob was very patient explained…

Rob was very patient explained everything that was being done clearly. Went through the different options to see what would suit myself. All other staff - Richard, Brandon and Dan - where also extremely helpful picking the right colour and was not pushy or in a rush.

1 de agosto de 2026
Opinión espontánea
Logotipo de Vodafone UK - Bury St Edmunds

Respuesta de Vodafone UK - Bury St Edmunds

Hey Lucy

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

He was really helpful and very polite

30 de julio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Bury St Edmunds

Respuesta de Vodafone UK - Bury St Edmunds

Hey Amanda,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Staff Expertise

Staff understanding my needs and finding me the best deal to suit exactly what I said.

Quoted in excellent time by Nicole and deal set up by Cali both with excellent service backed up by Dan.

22 de julio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Bury St Edmunds

Respuesta de Vodafone UK - Bury St Edmunds

Hey Mike,

Thanks for the lovely review and fantastic support for Nicole, Cali and Dan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Nichole

Nichole, Kurt & Tom have been excellent

19 de julio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Bury St Edmunds

Respuesta de Vodafone UK - Bury St Edmunds

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Extremely helpful.

18 de julio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Bury St Edmunds

Respuesta de Vodafone UK - Bury St Edmunds

Hey Diana,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Nichole was brilliant today

Nichole was brilliant today - knowledgeable, polite, professional and gave me exactly the advice I was looking for. Went above and beyond and has assured Vodafone of continued custom for another 3 years. Well done. A credit to your shop.

18 de julio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Bury St Edmunds

Respuesta de Vodafone UK - Bury St Edmunds

Hey Henry,

Thanks for the lovely review and fantastic support for Nichole.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Nichole took time and explained things…

Nichole took time and explained things very well and filled us with confidence that we were being directed to the best deals available.

13 de julio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Bury St Edmunds

Respuesta de Vodafone UK - Bury St Edmunds

Hey Adrian,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Both Nichole and Rob were extremely…

Both Nichole and Rob were extremely helpful and we will return in the future.

2 de julio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Bury St Edmunds

Respuesta de Vodafone UK - Bury St Edmunds

Hey Peter,
Thanks for the lovely review and the fantastic support you’ve shown for Nichole and Rob.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Excellent customer service.

It’s not often that you can walk into a shop, and feel that you are getting help and advice that is beneficial to both parties. I was extremely pleased with the customer service provided today, by both the sales assistant and manager.

26 de junio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Bury St Edmunds

Respuesta de Vodafone UK - Bury St Edmunds

Hey Miles,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Nicole at the bury st edmunds office…

Nicole at the bury st edmunds office was super helpful kind

26 de junio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Bury St Edmunds

Respuesta de Vodafone UK - Bury St Edmunds

Hey Kylie,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Valorada con 5 estrellas sobre 5

Staff are really helpful and…

Staff are really helpful and experienced. Streamlined service.

12 de junio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Bury St Edmunds

Respuesta de Vodafone UK - Bury St Edmunds

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Excellent service from Miles

Excellent service from Miles.

Quick, efficient and knowledgeable

Rob looked grumpy 😳

7 de junio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Bury St Edmunds

Respuesta de Vodafone UK - Bury St Edmunds

Hey Andrew,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

After having issues with the phone…

After having issues with the phone support I came into the store. The chap who served me, Dan, was really helpful and happy and alleviated my worries very quickly. Really good service, genuinely very pleased

3 de junio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Bury St Edmunds

Respuesta de Vodafone UK - Bury St Edmunds

Hey Haydn,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Contract upgrade

Miles and the staff at Vodafone were amazing with helping me renew my phone contract! ❤️ Great customer service, polite and friendly. Happy to be sticking with this company.

30 de mayo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Bury St Edmunds

Respuesta de Vodafone UK - Bury St Edmunds

Hey Neuro,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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