Vodafone UK - Bury The Mall Opiniones 

260
TrustScore: 5 sobre 5

4,9

5 The Mall, Mill Gate Shopping Centre, BL9 0QQ Bury, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Offered me great discounts ..chrissy was the sales representative..she was great very informative and keen on getting me a good deal, broke down all details so I understood them well

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Went in for an upgrade and Chrissy was absolutely amazing right from the start! She’s already sorted a previous issue I had with my broadband for over a week and she sorted it in 10 minutes!! Was supe... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Chrissy the assistant manager has been absolutely 💯 outstanding in helping us with our sons phone and for me with broadband issues. She needs a parish or something from management! She is an absolu... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Jacob was brilliant. We wanted an upgrade on a handset and a smart watch as well as some other numbers having a tariff change. He was methodical and kept us all amused with his jokes. Kept us informed... Ver más

La empresa ha respondido


Información sobre la empresa


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  • 5 The Mall, Mill Gate Shopping Centre, BL9 0QQ, Bury, Reino Unido

4,9

Excelente

TrustScore: 5 sobre 5

260 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(260)

41.418 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Jacob was top class

Jacob was top class. Couldn’t have been more helpful, highly recommended, he should me managing director.

26 de enero de 2024
Opinión espontánea
Logotipo de Vodafone UK - Bury The Mall

Respuesta de Vodafone UK - Bury The Mall

Hi Michael. Thank you for your review for Jacob. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Super friendly and great service

Super friendly and great service. Went above and beyond to accommodate my needs and find me the best offers to save money on my phone and broadband. So happy I came in store. Zulfi was really helpful.

20 de enero de 2024
Opinión espontánea
Logotipo de Vodafone UK - Bury The Mall

Respuesta de Vodafone UK - Bury The Mall

Hey Eladi,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Jacob/Philip/Derek was extremely…

Jacob/Philip/Derek was extremely helpful and helped me find a great deal.

This is a comment for the whole team. An abusive customer and was dealt with in an extremely positive and professional manner by the staff.

19 de enero de 2024
Opinión espontánea
Logotipo de Vodafone UK - Bury The Mall

Respuesta de Vodafone UK - Bury The Mall

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Superb Jacob was very friendly good…

Superb Jacob was very friendly good energy very helpful and informative.

15 de enero de 2024
Opinión espontánea
Logotipo de Vodafone UK - Bury The Mall

Respuesta de Vodafone UK - Bury The Mall

Hi Robert. Thank you for your review for Jacob. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Daniel was great very helpful and…

Daniel was great very helpful and knowledgeable he really looked after us thank you

13 de enero de 2024
Opinión espontánea
Logotipo de Vodafone UK - Bury The Mall

Respuesta de Vodafone UK - Bury The Mall

Hi there,

Thanks for your feedback regarding Daniel! Your 5 star review is appreciated.

If there's anything we can assist with in future, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Friendly and helpful staff

Friendly and helpful staff. Zulfi was very knowledgeable and helped with the transfer from one phone to the other seamlessly.

11 de enero de 2024
Opinión espontánea
Logotipo de Vodafone UK - Bury The Mall

Respuesta de Vodafone UK - Bury The Mall

Hey Bryan,

Thanks for the lovely review and fantastic support for Zulfi.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Vodafone changeover, bury store

Jacob was very knowledgeable and extremely helpful, in assisting me to get the information I needed from my previous provider.

8 de enero de 2024
Opinión espontánea
Logotipo de Vodafone UK - Bury The Mall

Respuesta de Vodafone UK - Bury The Mall

Hi David. Thank you for your review for Jacob. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Jacob First Class Great Customer Care.

3 de enero de 2024
Opinión espontánea
Logotipo de Vodafone UK - Bury The Mall

Respuesta de Vodafone UK - Bury The Mall

Hi John,

This is a great review for Jacob. Thanks for sharing.

If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Valorada con 5 estrellas sobre 5

Jacob was helpful and friendly :)

3 de enero de 2024
Opinión espontánea
Logotipo de Vodafone UK - Bury The Mall

Respuesta de Vodafone UK - Bury The Mall

Hey Lucy,

Thanks for letting us know what an amazing job Jacob did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Zulfi supported me for second time…

Zulfi supported me for second time today. I wish I followed his advise last time but I did not so I lost my SIM as he said I would if I did not keep it well. Thank you for your patience

2 de enero de 2024
Opinión espontánea
Logotipo de Vodafone UK - Bury The Mall

Respuesta de Vodafone UK - Bury The Mall

Hi Bela,

Thanks for your review, and feedback for Zulfi.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Great customer service from Ali

Great customer service from Ali, much appreciated

27 de diciembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Bury The Mall

Respuesta de Vodafone UK - Bury The Mall

Hey Louise,

Thanks for your review and feedback for Ali.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Great customer service well spoken and…

Great customer service well spoken and very helpful needs a pay rise

19 de diciembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Bury The Mall

Respuesta de Vodafone UK - Bury The Mall

Hi Holleee,

This is a great review for our Bury store. Thanks for sharing.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Valorada con 5 estrellas sobre 5

Tom to the Rescue!!

Vodafone UK - Bury The Mall.
Please can i say a massive ‘BIG UP’ and THANKS to TOM at the Bury branch of Vodaphone in the Millgate. I arrived stressed today with a SIM card that in couldn’t get activated having ordered it online for a pay as you go for my elderly mother. Its not worked n i was loosing the plot ringing the online ‘help’.
Tom to the rescue!!
In a few minutes having explained my ongoing saga, he had sorted it all out, passing me back a working sim in the phone all ready to go.
A saviour!
If there is a staff recognition award process i woild like to nominate TOM!!
Excellent service.

18 de diciembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Bury The Mall

Respuesta de Vodafone UK - Bury The Mall

Hi there.

This is really great to here. Thank you for taking the time to review, and share your feedback for Tom.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Jacob was brilliant

Jacob was brilliant. We wanted an upgrade on a handset and a smart watch as well as some other numbers having a tariff change. He was methodical and kept us all amused with his jokes. Kept us informed of all the details as we went along and wasn't phased by our indecisiveness. Great service, very happy with our visit.

16 de diciembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Bury The Mall

Respuesta de Vodafone UK - Bury The Mall

Hey Clare,

Thanks for the lovely review and fantastic support for Jacob.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Jacob was very good

Jacob was very good, good service, fast, good communication, and lowered my bills

16 de diciembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Bury The Mall

Respuesta de Vodafone UK - Bury The Mall

Hey Robert,

Thanks for letting us know what an amazing job Jacob did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Jacob was brilliant made me feel very…

Jacob was brilliant made me feel very relaxed in-store.

15 de diciembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Bury The Mall

Respuesta de Vodafone UK - Bury The Mall

Hey Alex,

Thanks for the lovely review and fantastic support for Jacob.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Dan was so helpful and informative with…

Dan was so helpful and informative with my recent upgrade, many thanks,

15 de diciembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Bury The Mall

Respuesta de Vodafone UK - Bury The Mall

Hi Angela,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

I was served by Isabelle and she was…

I was served by Isabelle and she was very helpful

14 de diciembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Bury The Mall

Respuesta de Vodafone UK - Bury The Mall

Hi Margaret,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Zulfi was super from start to finish

Zulfi was super from start to finish, and transferring all my data to my new phone made it all very simple. I will definitely recommend him to family and friends a true ambassador for Vodafone

13 de diciembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Bury The Mall

Respuesta de Vodafone UK - Bury The Mall

Hey Debra,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Fantastic service from Jacob

Fantastic service from Jacob. Very helpful and amazing friendly. Top notch service and very knowledgeable around products

11 de diciembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Bury The Mall

Respuesta de Vodafone UK - Bury The Mall

Hi Steven,

Thanks for taking your time to share this experience with Jacob. If you ever need any further help, there’s a useful Help and Support section on our website here: https://support.vodafone.co.uk/

Thanks again,
Vodafone Social Media team

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