Vodafone UK - Buxton Opiniones 117

TrustScore: 5 sobre 5

4,8

Unit 16 Spring Gardens Shopping Centre, SK17 6DF Buxton, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Having experienced problems at other Vodafone stores we found Amos at Vodafone Buxton to be friendly, approachable, knowledgeable and efficient. He solved a long-standing logging in issue for myself b... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The power button on my phone had broken. I always use the Buxton Vodafone shop as the staff are always so helpful. Today I met a new member of staff (new to me) Amos. He was absolutely brilliant, he... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

As a part of my upgrade to 150Mbps I have visited the Buxton Vodafone shop several times. Initially to check what this plan involved and the costs. Then with some problems with the app and then some t... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Went to Vodafone store in Buxton. Met Isaac who talked us throgh upgrading to Samsung 24 ultra. Very friendly and informative discussion and all our questions answered. Will almost certainly follow... Ver más

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  • Unit 16 Spring Gardens Shopping Centre, SK17 6DF, Buxton, Reino Unido

4,8

Excelente

TrustScore: 5 sobre 5

117 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

Great experience

Amos was brilliant. Listened and then loomed at all the contracts I have with Vodafone. He explained options and I came away paying less for more. Thank you.

22 de mayo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Buxton

Respuesta de Vodafone UK - Buxton

Hey,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Excellent Service

Having experienced problems at other Vodafone stores we found Amos at Vodafone Buxton to be friendly, approachable, knowledgeable and efficient. He solved a long-standing logging in issue for myself before helping my wife with a new phone set up and data transfer. All Amos's promised actions happened on time and worked first time. A mention should also be made for Marjory who assisted in an equally helpful manner. We could not be happier with the service we received from Vodafone in Buxton.

17 de mayo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Buxton

Respuesta de Vodafone UK - Buxton

Hey,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

A very comfortable experience

The power button on my phone had broken. I always use the Buxton Vodafone shop as the staff are always so helpful. Today I met a new member of staff (new to me) Amos. He was absolutely brilliant, he sorted my new Sim contract, downloaded all my data from my other phone. He didn't make me feel conscience of my lack of knowledge, and showed me how to use some further Apps and settings. If I have any further questions I know I can ask. Amos made me feel comfortable.

19 de mayo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Buxton

Respuesta de Vodafone UK - Buxton

Hey,

This is what we love to hear! Thank you for your 5-star review.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Amos was great.

Amos was great.
Many thanks for your time and attention to my contracts.

18 de abril de 2026
Opinión espontánea
Logotipo de Vodafone UK - Buxton

Respuesta de Vodafone UK - Buxton

Hey David,

Thanks for the lovely review and fantastic support for Amos.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Good service by heather and amos…

Good service by heather and amos problem sorted always good care given

18 de abril de 2026
Opinión espontánea
Logotipo de Vodafone UK - Buxton

Respuesta de Vodafone UK - Buxton

Hey Beryl,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Personal service delivers top quality

Two years ago we chose Vodafone because they have a shop in Buxton and we had invaluable face-to-face personal service. Today we renewed our contract in-store with Amos and the experience confirmed why the personal approach is unbeatable. This was Rolls Royce service. Amos was friendly, cheerful, professional and efficient, He took pains to ensure it was an enjoyable and reassuring experience, answering the most basic of our questions with patience, clarity and expertise. He talked through exactly what we needed and took the necessary care and time to find the best choices for us. I rate the Buxton Vodafone shop and Amos and his colleagues very highly indeed. Outstanding all round.

12 de abril de 2026
Opinión espontánea
Logotipo de Vodafone UK - Buxton

Respuesta de Vodafone UK - Buxton

Hey Peter,
Thanks for the lovely review and fantastic support for Amos.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Marjory and Amos are an incredible…

Marjory and Amos are an incredible asset to Vodafone.They are both extraordinarily helpful and patient with an old man who is totaly useless with this modern technology. Thank you both. regards Jonathan.

3 de abril de 2026
Opinión espontánea
Logotipo de Vodafone UK - Buxton

Respuesta de Vodafone UK - Buxton

Hey Lawson,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

I was very happy with the service I…

I was very happy with the service I received in store

26 de marzo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Buxton

Respuesta de Vodafone UK - Buxton

Hey there,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Patient and helpful staff

The staff were so patient and helpful. They spent a lot of time talking through the options with us, constantly looking for the best offers available.

28 de marzo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Buxton

Respuesta de Vodafone UK - Buxton

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

I was due for an upgrade on my phone…

I was due for an upgrade on my phone and we were passing the shop in Buxton whilst away for the weekend. Amos was really helpful and let me see all the products available. He then worked really hard to get me the best deal possible on my next phone and contract. Im really pleased we called in. The shop was open and clean and Amos was really kind, patient and helpful. I cant thank him enough and I'm really happy with how things have turned out. I can even collect my new phone from a local shop

21 de marzo de 2026
Opinión espontánea
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Respuesta de Vodafone UK - Buxton

Hey Alison,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Amos was very knowledgeable

Amos was very knowledgeable, helpful and patient

21 de marzo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Buxton

Respuesta de Vodafone UK - Buxton

Hey Matthew, ​

Thanks for the lovely review and fantastic support for . ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​via Instagram at https://ig.me/m/vodafone



Thanks again, ​

Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

My experience was excellent Heather at…

My experience was excellent Heather at your Buxton store was pleasant very efficient made everything clear and found me a great deal could not of asked for more
Each time I visit the store your service is splendid

6 de marzo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Buxton

Respuesta de Vodafone UK - Buxton

Hey Roy,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

What a great team at Buxton Vodafone

What a great team at Buxton Vodafone
Extremely supportive in my urgent enquiry… Nisha knew exactly what the problem was and solved my issue within minutes - what a great team! Amos also had a nice smile! Thanks very much indeed. Well done Vodafone👍🏼

3 de marzo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Buxton

Respuesta de Vodafone UK - Buxton

Hey Paul,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Amos was very helpful considering my…

Amos was very helpful considering my understanding of technology is not brilliant. He explained things in detail and was patient . Thank you Sheila Knight

25 de febrero de 2026
Opinión espontánea
Logotipo de Vodafone UK - Buxton

Respuesta de Vodafone UK - Buxton

Hey Sheila,

Thanks for the lovely review and fantastic support for Amos.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Vodafone visit

Today I visited vodafone Buxton and served by Heather. She was very informative and knowledgeable. Today we updated my Internet package and did a preorder on the latest s26 ultra. Excellent customer service. Thankyou 😊

26 de febrero de 2026
Opinión espontánea
Logotipo de Vodafone UK - Buxton

Respuesta de Vodafone UK - Buxton

Hey Nicole,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Excellent Customer Service from Amos

I’ve taken out a contract with your company, and needed help on a few occasions, each time I have been helped by Amos who is a major asset to your company, he has been professional, helpful , courteous and I have witnessed the extreme patience he shows working in your Buxton branch.

25 de febrero de 2026
Opinión espontánea
Logotipo de Vodafone UK - Buxton

Respuesta de Vodafone UK - Buxton

Hey Prescott,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Helpful advice on upgrade to 150Mbps I…

As a part of my upgrade to 150Mbps I have visited the Buxton Vodafone shop several times. Initially to check what this plan involved and the costs. Then with some problems with the app and then some technical questions. Finally with issues with my first bill. At each visit I behave been met with friendly greeting and very helpful information. All the staff have dealt with my issue in a positive way. The internet help was impersonal and the telephone help ineffective. Excellent help at the shop.

23 de febrero de 2026
Opinión espontánea
Logotipo de Vodafone UK - Buxton

Respuesta de Vodafone UK - Buxton

Hey simonmars,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

A great relief !

My change of Broadband was making me very anxious, but the trip to Vodafone in Buxton allayed all my worries.
It went so smoothly , I didn't have to do anything. Everything was explained carefully and I understood it all . So good to do it face to face and not " on line " , not everyone is comfortable with the latter , particularly elderly people .
A great relief that all will go ahead now .

16 de febrero de 2026
Opinión espontánea
Logotipo de Vodafone UK - Buxton

Respuesta de Vodafone UK - Buxton

Hey there,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

I came in today to get a contract…

I came in today to get a contract phone, I have never had one before so I didnt understand anything or how to go about getting one, Georgia served me and explained everything perfectly and helped me from start to finish

9 de febrero de 2026
Opinión espontánea
Logotipo de Vodafone UK - Buxton

Respuesta de Vodafone UK - Buxton

Hey Shannon,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Excellent customer service from Vodafone Buxton

Excellent customer service from Vodafone in Buxton, my mobile phone was due a upgrade but asked what other discount can I get rather than a new upgrade phone, she looked and managed to get reduced monthly rate reduced my data as didn't need the amount before but still got plenty of data and free roaming when going abroad, rather than paying separately each time we go abroad, which can add up on your monthly bill. Georgina was excellent explaining and not rushed, she was chatty and friendly.

19 de enero de 2026
Opinión espontánea
Logotipo de Vodafone UK - Buxton

Respuesta de Vodafone UK - Buxton

Hey Ruth,

Thanks for the lovely review and fantastic support for Georgina.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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