The staff were amazing. The process was explained to me thoroughly and I was made to feel very comfortable.Will recommend using this store to anyone. Both members of staff Danny and Liam were extremel... Ver más
La empresa ha respondido
Localización
Cambiar localizaciónUnit 22 , Cwrt-y-Castell, CF83 1NU CAERPHILLY, GB
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Consulta las opiniones de los clientes
Again the staff here are exceptional. Spent a hour here going through multiple choices about my ee number and broadband, it seemed like a lot but at the end of the conversation I felt better about mak... Ver más
La empresa ha respondido
Tim was excellent! He explained everything very clearly and filled us with confidence that we were making the best decisions! He was also very friendly and made the experience very pleasant! Thank you... Ver más
La empresa ha respondido
Well following leaving my phone on the car roof and having it ran over multiple times, Tim at Vodaphone Caerphilly was my hero. He set up my new phone and was sensitive to my situation. He retrieved a... Ver más
La empresa ha respondido
Información sobre la empresa
- Operador de telefonía móvil
- Tienda de celulares
- Proveedor de Internet
- Servicio de telefonía e Internet
- Proveedor de servicios de telecomunicaciones
Sobre Vodafone UK - Caerphilly
Escrito por la empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Información de contacto
Unit 22 , Cwrt-y-Castell, CF83 1NU, CAERPHILLY, Reino Unido
4,9
Excelente
160 opiniones
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The staff were amazing
The staff were amazing. The process was explained to me thoroughly and I was made to feel very comfortable.Will recommend using this store to anyone. Both members of staff Danny and Liam were extremely polite and helpful.
8 de agosto de 2026
Opinión espontánea
Respuesta de Vodafone UK - Caerphilly
Hey Angela,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Tim was excellent
Tim was excellent! He explained everything very clearly and filled us with confidence that we were making the best decisions! He was also very friendly and made the experience very pleasant! Thank you Tim! I am very happy with your service!
5 de agosto de 2026
Opinión espontánea
Respuesta de Vodafone UK - Caerphilly
Hey Jeff,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
New samsung ph hone was bought for me…
New samsung ph hone was bought for me as a present and i struggled to transfer all my old information over. The store in Caerphilly was helpful in getting this done for me. Thank you Liam
4 de agosto de 2026
Opinión espontánea
Respuesta de Vodafone UK - Caerphilly
Hey Margaret,
Thanks for the lovely review and fantastic support for Liam.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Broadband and phone number swap
Again the staff here are exceptional. Spent a hour here going through multiple choices about my ee number and broadband, it seemed like a lot but at the end of the conversation I felt better about making the switch. Thank you Liam!!
31 de julio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Caerphilly
Hey Jesse ,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Fantastic service from Danny at the…
Fantastic service from Danny at the Caerphilly shop, would recommend!
23 de julio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Caerphilly
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
I had loads of annoying pop up ads and…
I had loads of annoying pop up ads and anti virus apps on my phone. Shannon kindly helped me removed them. Thank you
23 de julio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Caerphilly
Hey Freda,
Thanks for the lovely review and fantastic support for Shannon.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Well following leaving my phone on the…
Well following leaving my phone on the car roof and having it ran over multiple times, Tim at Vodaphone Caerphilly was my hero. He set up my new phone and was sensitive to my situation. He retrieved and restored my world. Thank you.
21 de julio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Caerphilly
Hey Alison,
Thanks for the lovely review and fantastic support for Tim.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Came to shop because there was a virus…
Came to shop because there was a virus on my phone that kept doing advertisements on my screen Liam was very quick with removing the virus and showed me what to do in case it happens again👍
28 de junio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Caerphilly
Hey Jason,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Visited the Caerphilly Branch Yesterday…
Visited the Caerphilly Branch Yesterday to renew plan and to add additional person.
It was good to engage with a human being rather than faceless call center operatives or AI virtual assistance.
The staff were courteous and I would like to give a special mention to Timothy who went through the new plan.
All in all an excellent service and nice experience
19 de junio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Caerphilly
Hey David,
Thanks for the lovely review and fantastic support for Timothy.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I had a problem with my phone today and…
I had a problem with my phone today and popped into the store in Caerphilly. Tim was an absolute legend not only helping me with my phone problem but managed to sort another 2 year deal for me. Fantastic customer service! Tim you are a credit to the company!! Keep being you your doing a fantastic job!! Thank you!! Karen x
4 de junio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Caerphilly
Hey Karen,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
So Helpful
Shannon was very helpful when upgrading my phone. Could not do more for me
2 de junio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Caerphilly
Hey Paul,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Tim was fantastic and profressional
Tim was fantastic and profressional , helped me upgrade all the numbers on my account to much better plan and i got the samsung s26 ultra.
12 de mayo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Caerphilly
Hey Trudy,
Thanks for the lovely review and fantastic support for Tim.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Respuesta de Vodafone UK - Caerphilly
Hi Ernie, thank you so much for your wonderful review and the amazing support you’ve shown for Shannon, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
danny helped me fix issue with my…
danny helped me fix issue with my Internet not working in my phone. happy service
5 de mayo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Caerphilly
Hey Brian,
Thanks for the lovely review and fantastic support for Danny.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Helped me with me set up of new phone…
Helped me with me set up of new phone and kept my number from my old provider. Professional service from Caerphilly store
16 de abril de 2026
Opinión espontánea
Respuesta de Vodafone UK - Caerphilly
Hey Anita,
Thanks for the lovely review and fantastic support for Caerphilly store.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Great service from Danny at Vodafone…
Great service from Danny at Vodafone Caerphilly.
Helped me through the upgrade process and made something that scared me to death very simesimple. Highly recommend using them
13 de abril de 2026
Opinión espontánea
Respuesta de Vodafone UK - Caerphilly
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Caerphilly store manager was very…happy to help.
Caerphilly store manager was very welcoming. Nothing was too much trouble. Made getting my new phone worry free. Many thanks to Danny for all his patience.
4 de abril de 2026
Opinión espontánea
Respuesta de Vodafone UK - Caerphilly
Hey,
Thanks for the lovely review and fantastic support for Danny.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Exellent service from tim very helpful
Exellent service from tim very helpful
26 de marzo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Caerphilly
Hey John,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
V good service from Liam in Caerphilly
19 de marzo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Caerphilly
Hey Ian,
Thanks for the lovely review and fantastic support for Liam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Tim was most helpful &…
Tim was most helpful & patient,explained things to me
13 de marzo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Caerphilly
Hey Anne,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
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