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Vodafone UK - Cambridge Grand Arcade Opiniones 

420
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TrustScore: 5 sobre 5

5,0

Operador de telefonía móvil
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Unit 23 , Grand Arcade, CB2 3BJ Cambridge, GB

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We visited Vodafone today to buy a new phone for my husband and to upgrade my own plan. Holly and Sara were absolutely amazing and incredibly helpful throughout the whole process. They were fri... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I was getting a new phone contract and was unsure about what to get. Bianca made the whole process much simpler and communicated clearly with me, helping me make an informed decision without feeling p... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Abin was very helpful kind and polite I was panicking! About paying an other bill I already paid from an old phone. It come up on my Mobile banking about paying a bill off Abin reassured me th... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

I selected a basic SIM only plan from Vodafone online ... But when I got to the store the manager told me I couldn't get that plan and I just have used a reseller site (I hadn't). This felt like a... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Operador de telefonía móvil
  2. Tienda de celulares
  3. Proveedor de Internet
  4. Servicio de telefonía e Internet
  5. Proveedor de servicios de telecomunicaciones

Sobre Vodafone UK - Cambridge Grand Arcade

Escrito por la empresa

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Información de contacto

  • Unit 23 , Grand Arcade, CB2 3BJ, Cambridge, Reino Unido

5,0

Excelente

TrustScore: 5 sobre 5

420 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

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5,0

Todas las opiniones

(420)

41.211 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Holly has now helped three of our…

Holly has now helped three of our family. Brilliant each and every time

11 de febrero de 2026
Opinión espontánea
Logotipo de Vodafone UK - Cambridge Grand Arcade

Respuesta de Vodafone UK - Cambridge Grand Arcade

Hey Simon,

Thanks for the lovely review and fantastic support for Holly.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Lovely Staff Member

Nahim delivered outstanding customer service at Vodafone, demonstrating patience, professionalism and genuine help to support me.
Personally I had a lovely experience with Nahim and If I do visit the store again he will definitely be the guy I go to. ;)

9 de febrero de 2026
Opinión espontánea
Logotipo de Vodafone UK - Cambridge Grand Arcade

Respuesta de Vodafone UK - Cambridge Grand Arcade

Hey Isabella,

Thanks for the lovely review and fantastic support for Nahim.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Nahim is very accomodating and helpful

Nahim is very accomodating and helpful. He's done very well. Sorting everything for me

8 de febrero de 2026
Opinión espontánea
Logotipo de Vodafone UK - Cambridge Grand Arcade

Respuesta de Vodafone UK - Cambridge Grand Arcade

Hey Lorna, ​

Thanks for the lovely review and fantastic support for Nahim. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​via Instagram at https://ig.me/m/vodafone



Thanks again, ​

Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Abin was very very helpful

Abin was very very helpful. He removed a foreign sim card, replaced a new one and updated my contract with some extras. He has been terrific- thank you!

8 de febrero de 2026
Opinión espontánea
Logotipo de Vodafone UK - Cambridge Grand Arcade

Respuesta de Vodafone UK - Cambridge Grand Arcade

Hey Lindsay,

Thanks for the lovely review and fantastic support for Abin.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Friendly and helpful staff

Nahim was pleasant and helpful. He listened to my request and made suggestions. I had some questions about the service and he answered each one. I know that's part of his job however sometimes some staff members in shops make you feel like you are bothering them. He was very approachable with a smile.

5 de febrero de 2026
Opinión espontánea
Logotipo de Vodafone UK - Cambridge Grand Arcade

Respuesta de Vodafone UK - Cambridge Grand Arcade

Hey,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service. Very efficient and helpful. Thank you Holly.

30 de enero de 2026
Opinión espontánea
Logotipo de Vodafone UK - Cambridge Grand Arcade

Respuesta de Vodafone UK - Cambridge Grand Arcade

Hey Filiz,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Holly was lovely and so helpful

Holly was lovely and so helpful. Thank you very much!

31 de enero de 2026
Opinión espontánea
Logotipo de Vodafone UK - Cambridge Grand Arcade

Respuesta de Vodafone UK - Cambridge Grand Arcade

Hey Diana,

Thanks for the lovely review and fantastic support for Holly.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

I got a brilliant service level from…

I got a brilliant service level from Holly S in the Grand Arcade Cambridge branch. Sort out 2 contracts and new phone. Thank you

31 de enero de 2026
Opinión espontánea
Logotipo de Vodafone UK - Cambridge Grand Arcade

Respuesta de Vodafone UK - Cambridge Grand Arcade

Hey,

Thanks for the lovely review and fantastic support for Holly.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Holly was knowledgeable and helpful…

Holly was knowledgeable and helpful without being pushy in anyway. Lovely girl

25 de enero de 2026
Opinión espontánea
Logotipo de Vodafone UK - Cambridge Grand Arcade

Respuesta de Vodafone UK - Cambridge Grand Arcade

Hey Nick,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Holly service was great and she found…

Holly service was great and she found me the best deals possible on both and iPad A16 and a iPhone 17 pro

26 de enero de 2026
Opinión espontánea
Logotipo de Vodafone UK - Cambridge Grand Arcade

Respuesta de Vodafone UK - Cambridge Grand Arcade

Hey Tyler,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Nandana is the Best vodafone employee…

Nandana is the Best vodafone employee she deserves to be ceo

25 de enero de 2026
Opinión espontánea
Logotipo de Vodafone UK - Cambridge Grand Arcade

Respuesta de Vodafone UK - Cambridge Grand Arcade

Hey Dragos,

Thanks for the lovely review and fantastic support for Nandana.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Efficiency

Efficiency, great customer service

24 de enero de 2026
Opinión espontánea
Logotipo de Vodafone UK - Cambridge Grand Arcade

Respuesta de Vodafone UK - Cambridge Grand Arcade

Hey Panagiotis,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Muhammod was polite and knowledgeable

Muhammod was polite, helpful and knowledgeable. Absolute pleasure to come in the Cambridge shop

18 de enero de 2026
Opinión espontánea
Logotipo de Vodafone UK - Cambridge Grand Arcade

Respuesta de Vodafone UK - Cambridge Grand Arcade

Hey there,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Holly is amazingly helpful

Holly has been completely amazing in sorting out an ongoing issue.
The Customer Service team on the phone were absolutely useless, repeatedly and I had to go instore to resolve an issue.
Holly went above and beyond, basically doing the work of the Customer Service team and solved the account issue.

10 de enero de 2026
Opinión espontánea
Logotipo de Vodafone UK - Cambridge Grand Arcade

Respuesta de Vodafone UK - Cambridge Grand Arcade

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Abin has been so kind and helpful

Abin has been so kind and helpful. I felt totally reassured that my new contract and the transfer of all my details would be successful. I left Vodaphone extremely happy.

16 de enero de 2026
Opinión espontánea
Logotipo de Vodafone UK - Cambridge Grand Arcade

Respuesta de Vodafone UK - Cambridge Grand Arcade

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Anwaar was brilliant offered best…

Anwaar was brilliant offered best service I could get thank you

16 de enero de 2026
Opinión espontánea
Logotipo de Vodafone UK - Cambridge Grand Arcade

Respuesta de Vodafone UK - Cambridge Grand Arcade

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Nahim was very helpful

Nahim was very helpful, I recently bought a new GIGACUBE from Vodafone and it’s been amazing his explanation about the device and how it works was very useful his customer service was brilliant too!

12 de enero de 2026
Opinión espontánea
Logotipo de Vodafone UK - Cambridge Grand Arcade

Respuesta de Vodafone UK - Cambridge Grand Arcade

Hey Michael,

Thanks for the lovely review and fantastic support for Nahim.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Holly from Cambridge

Holly is a credit to Vodafone. She’s very polite, knowledgeable and explains things so that I could easily understand. Holly kept me well informed when any issues arose.
Thank you Holy.

Carlos

31 de diciembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - Cambridge Grand Arcade

Respuesta de Vodafone UK - Cambridge Grand Arcade

Hey Carlos,
 
Thanks for the lovely review and fantastic support for Holly.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

New phone upgrade

Dealt with Holly she was very helpful, polite and got the best deals made for me. Happy to recommend

27 de diciembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - Cambridge Grand Arcade

Respuesta de Vodafone UK - Cambridge Grand Arcade

Hey Matty,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Holly was amazing

Holly was amazing, she was extremely helpful and knowledgeable and helped us decide on our new phones and contract, after 25 years plus with Vodafone still a pleasure to remain with you. Many thanks Holly for all your help

20 de diciembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - Cambridge Grand Arcade

Respuesta de Vodafone UK - Cambridge Grand Arcade

Hey Tim,

Thanks for the lovely review and fantastic support for Holly. It's always a pleasure to read such kind words.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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