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Vodafone UK - Canterbury Opiniones 

266
•
TrustScore: 5 sobre 5

4,8

Operador de telefonía móvil
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3 The Parade, CT1 2JL Canterbury, GB

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

From the moment we entered the store until we left we were treat with respectful and friendly service. The level of expertise and genuine desire to provide what we needed was amazing and gave us an... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I dealt with Joe, who could not of helped me more. Helpful, knowledgeable and informative. Upgraded to a newer phone for a couple of pounds more per month.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We were seen by Joe who I believe is the store manager. Throughout our time there we found Joe to be very professional and informative and very knowledgeable. We were given multiple options for our ne... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I had a fantastic experience at the Vodafone Canterbury store recently. I was served by Tom, who was incredibly helpful and knowledgeable, making the whole process of upgrading my phone completely sea... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Operador de telefonía móvil
  2. Tienda de celulares
  3. Proveedor de Internet
  4. Servicio de telefonía e Internet
  5. Proveedor de servicios de telecomunicaciones

Sobre Vodafone UK - Canterbury

Escrito por la empresa

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Información de contacto

  • 3 The Parade, CT1 2JL, Canterbury, Reino Unido

4,8

Excelente

TrustScore: 5 sobre 5

266 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

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4,8

Todas las opiniones

(266)

41.293 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información
Valorada con 5 estrellas sobre 5

Staff were helpful

18 de diciembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Canterbury

Respuesta de Vodafone UK - Canterbury

Hi Li,

Thanks for reviewing and sharing your feedback/

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Pat really helped me

Pat really helped me. Great staff

15 de diciembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Canterbury

Respuesta de Vodafone UK - Canterbury

Hi Pamela,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Great team and service

15 de diciembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Canterbury

Respuesta de Vodafone UK - Canterbury

Hi Steve,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Ed was the best

Ed was the best, with help from rob got my and my husbands phones set up.

15 de diciembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Canterbury

Respuesta de Vodafone UK - Canterbury

Hi Margaret,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

13th December around 11.00am

13th December around 11.00am
The young man at the customer service desk couldn't have been more helpful. He solved a problem reconnecting my phone signal in minutes, which I had spent hours trying to solve. Although my contract is with Vodafone, the handset wasn't, but he was still most obliging whilst sorting my problem out and told me to come back in store if I had any other issues. Refreshingly polite, extremely competent and extremely friendly customer service. Dave Oakden

13 de diciembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Canterbury

Respuesta de Vodafone UK - Canterbury

Hey Dave,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 1 estrellas sobre 5

One of the worst network I have ever…

One of the worst network I have ever been with, the signal is absolutely rubbish and they just wasting your time by saying there's a tactical problem in your area, it should get better within 5 days
But never

10 de octubre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Canterbury

Respuesta de Vodafone UK - Canterbury

Hi Dannar,

Thanks for taking the time to leave your review. Apologies for the trouble you've been having with the network in your area. We always strive to improve in every part of our business and receiving feedback will help us to achieve this.

So that we can take a look into this for you, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Very helpful staff

22 de noviembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Canterbury

Respuesta de Vodafone UK - Canterbury

Hi Zak,

Thank you for reviewing and sharing this feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Went in to store today to get a new…

Went in to store today to get a new phone and airtime plan and Patrick was very helpful in talking through the different options and finding me the best deal there was. Would highly recommend.

24 de noviembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Canterbury

Respuesta de Vodafone UK - Canterbury

Hey there,

Thanks for letting us know what an amazing job Patrick did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Joe was sublime excellent.

24 de noviembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Canterbury

Respuesta de Vodafone UK - Canterbury

Hi David,

Thank you for your review and feedback for Joe. This is great to hear!

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Rob was excellent

Rob was excellent, great deal offered and done for me. Transferred my old information to the new phone also.

23 de noviembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Canterbury

Respuesta de Vodafone UK - Canterbury

Hey Ray,

Thanks for letting us know what an amazing job Rob did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

hassle free experience

friendly and professional care provided .

8 de noviembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Canterbury

Respuesta de Vodafone UK - Canterbury

Hey Jess,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Easy interaction with Rob helped set up…

Easy interaction with Rob helped set up new phone

6 de noviembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Canterbury

Respuesta de Vodafone UK - Canterbury

Hey Mark,

Thanks for letting us know what an amazing job Rob did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Rob was great yesterday lovely chap

Rob was great yesterday lovely chap, ed today was great too helped do my transferring of data between phones as I was unable to.

1 de noviembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Canterbury

Respuesta de Vodafone UK - Canterbury

Hey Mandy,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

The stuff was amazingly helpful and…

The stuff was amazingly helpful and dealt with providing us a new broadband contract with super efficiency.

13 de octubre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Canterbury

Respuesta de Vodafone UK - Canterbury

Hey Emma,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Rob was helpful and understanding from…

Rob was helpful and understanding from a technophobes point of view

6 de octubre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Canterbury

Respuesta de Vodafone UK - Canterbury

Hey Michael,

Thanks for the lovely review and fantastic support for Rob.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Thanks to rob and ed for sorting my…

Thanks to rob and ed for sorting my phone transfer

5 de octubre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Canterbury

Respuesta de Vodafone UK - Canterbury

Hi Rebecca,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Vodafone perfect experience

Joe was really really helpful in the whole process. We were ordering a new phone and the way he explained each and everything in so much detail. Excellent behaviour and truly professional. Would recommend Joe to everyone 👍🏻

4 de octubre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Canterbury

Respuesta de Vodafone UK - Canterbury

Hi there,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Went to the shop for help and found the…

Went to the shop for help and found the staff so helpful

4 de octubre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Canterbury

Respuesta de Vodafone UK - Canterbury

Hi Kerstin,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Got everything sorted and we’re so good…

Got everything sorted and we’re so good and helpful

4 de octubre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Canterbury

Respuesta de Vodafone UK - Canterbury

Hi Chris,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Eily was very helpful and patient

Eily was very helpful and patient. I am very satisfied with all the help she has given me .

25 de septiembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Canterbury

Respuesta de Vodafone UK - Canterbury

Hi Jill,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.

Thanks,
Vodafone Social Media Team

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