Vodafone UK - Cardiff Opiniones 

211
TrustScore: 5 sobre 5

4,9

50 St David's Shopping Centre, CF10 2ER Cardiff, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I went into the Vodafone store in St Davids Centre in Cardiff last week.I was besides myself as unbeknown to me i had downloaded an app which resulted in my mobile going absolutely mental & having 37... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Would like to thank Markuss in Cardiff St David’s for all their help after being previously miss advised on the 2 hour phone call yesterday (11/05/2026) he managed to rectify all the issues and more!... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Was served by Keira. She was totally helpful. She went through my options with me. Giving me the best deal I could get for the phone I wanted. Would highly recommend her. When needing assisting

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Saif was excellent! Most helpful, knowledgeable & friendly. He really took a genuine interest in our needs & what we wanted. He clearly & simply explained potential options - & wrote them down for us... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Operador de telefonía móvil
  2. Tienda de celulares
  3. Proveedor de Internet
  4. Servicio de telefonía e Internet
  5. Proveedor de servicios de telecomunicaciones

Sobre Vodafone UK - Cardiff

Escrito por la empresa

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Información de contacto

  • 50 St David's Shopping Centre, CF10 2ER, Cardiff, Reino Unido

4,9

Excelente

TrustScore: 5 sobre 5

211 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

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4,9

Todas las opiniones

(211)

41.198 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Upgrade

The lady was very helpful and friendly and made our experience comfortable

15 de julio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Cardiff

Respuesta de Vodafone UK - Cardiff

Hi Susan, Your kind words mean so much—thank you for sharing this wonderful review!

If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl

We’re always here to help!
Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Was served by Keira

Was served by Keira. She was totally helpful. She went through my options with me. Giving me the best deal I could get for the phone I wanted. Would highly recommend her. When needing assisting

10 de julio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Cardiff

Respuesta de Vodafone UK - Cardiff

Hey Anna,

Thanks for the lovely review and fantastic support for Keira.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Keira

The lady Keira was very informative and answered all my questions and got the exact plan I needed Thank you Keira you are an asset to the team

4 de julio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Cardiff

Respuesta de Vodafone UK - Cardiff

Hey hill,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Kyle had great customer service

Kyle had great customer service, was very helpful and friendly

3 de julio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Cardiff

Respuesta de Vodafone UK - Cardiff

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

We were seen by markuss today at the st…

We were seen by markuss today at the st David’s store he was truly amazing from start to finish he was able to sort out a new phone for us and a sim deal explained everything from start to finish very professional polity made you feel at ease with his friendly personality he is a complete asset to your company Thank you from a very happy Vodafone customer Mrs Setchfield

12 de mayo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Cardiff

Respuesta de Vodafone UK - Cardiff

Hey Wendy,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Feedback

Would like to thank Markuss in Cardiff St David’s for all their help after being previously miss advised on the 2 hour phone call yesterday (11/05/2026) he managed to rectify all the issues and more! Credit to your store

12 de mayo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Cardiff

Respuesta de Vodafone UK - Cardiff

Hey Melissa,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

took the time to explain my options

Jamie took the time to explain my options and allowed me to save money. He even allowed me to compare with another company. Very professional and friendly service today

1 de mayo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Cardiff

Respuesta de Vodafone UK - Cardiff

Hey Welsh,

Thanks for the lovely review and fantastic support for Jamie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Thank you Jamie for your clear…

Thank you Jamie for your clear explanations. You were fantastic! Really appreciate you taking the time to ensure that we understood

1 de mayo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Cardiff

Respuesta de Vodafone UK - Cardiff

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Excellent customer service in store…

Excellent customer service in store today. Our service advisor Sam was really helpful sorting a new phone for our daughter and upgrading our WiFi. Thank you.

24 de abril de 2026
Opinión espontánea
Logotipo de Vodafone UK - Cardiff

Respuesta de Vodafone UK - Cardiff

Hey Jayne,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Thank you Marcus

It was a pleasure to be helped by Marcus
Smily - knowledgeable and willing to help in a no rush manner

Thank you

12 de abril de 2026
Opinión espontánea
Logotipo de Vodafone UK - Cardiff

Respuesta de Vodafone UK - Cardiff

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

David the Amazing Repair Specialist in Vodafone St Davids Centre Cardiff

I went into the Vodafone store in St Davids Centre in Cardiff last week.I was besides myself as unbeknown to me i had downloaded an app which resulted in my mobile going absolutely mental & having 37 viruses.I was unable to use my phone at all & was very worried regarding my information held on the mobile.David the repair specialist was amazing.within minutes my phone was sorted & up & running again.He also put my mind at rest explaining that the viruses were not harmful.What excellent service.Thank you David for all your help & making my day.

9 de abril de 2026
Opinión espontánea
Logotipo de Vodafone UK - Cardiff

Respuesta de Vodafone UK - Cardiff

Hey Carol,

Thanks for the lovely review and fantastic support for David.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Kyle is the best (GOAT)

31 de enero de 2026
Opinión espontánea
Logotipo de Vodafone UK - Cardiff

Respuesta de Vodafone UK - Cardiff

Hey Emma,

Thanks for the lovely review and fantastic support for Kyle.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Excellent service

Very impressed with the service received by Kyle at the Cardiff store today. He provided friendly and honest service . I would recommend this store for fantastic service. Thank you Kyle amazing!

24 de enero de 2026
Opinión espontánea
Logotipo de Vodafone UK - Cardiff

Respuesta de Vodafone UK - Cardiff

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Thoughtful and helpful service

Yesterday I bought a new phone/SIM package from Vodafone Cardiff. Keira was the person who helped me do this. She was professional, friendly and took time to work through options. She also suggested there could be benefits in me changing my broadband to Vodafone but there was no pressure or hard sell.

14 de enero de 2026
Opinión espontánea
Logotipo de Vodafone UK - Cardiff

Respuesta de Vodafone UK - Cardiff

Hey there,

Thanks for the lovely review and fantastic support for Keira.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

I visited Vodafone twice and both times…

I visited Vodafone twice and both times Jamie was outstanding. The service was fast, professional, and genuinely helpful. Jamie took the time to understand what I needed and worked to find the best options for me, not just the easiest sale. Everything was explained clearly and I felt looked after as a customer. A really great experience thanks to Jamie.

11 de enero de 2026
Opinión espontánea
Logotipo de Vodafone UK - Cardiff

Respuesta de Vodafone UK - Cardiff

Hi Abrar,

Thank you so much for your wonderful review and the amazing support you’ve shown for Jamie —it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Sam was great he went in to all the…

Sam was great he went in to all the detail.

10 de enero de 2026
Opinión espontánea
Logotipo de Vodafone UK - Cardiff

Respuesta de Vodafone UK - Cardiff

Hi Moira,

Thank you so much for your wonderful review and the amazing support you’ve shown for Sam—it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Sam was very friendly and helpful…

Sam was very friendly and helpful during my experience here, will definetly come back again and request him.

12 de enero de 2026
Opinión espontánea
Logotipo de Vodafone UK - Cardiff

Respuesta de Vodafone UK - Cardiff

Hey Loona,
 
Thanks for the lovely review and fantastic support for Sam.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Kyle made life really easy

Kyle made life really easy, saved me money on my sim and also gave me the right advice about my tablet

3 de enero de 2026
Opinión espontánea
Logotipo de Vodafone UK - Cardiff

Respuesta de Vodafone UK - Cardiff

Hey,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Carl was really helpful today

Carl was really helpful today, he made everything seem straight forward thank you so much for your patience, I'm so happy with my new purchase thank you again 😊

22 de diciembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - Cardiff

Respuesta de Vodafone UK - Cardiff

Hey Nicola,

Thanks for the lovely review and fantastic support for Carl.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 4 estrellas sobre 5

Visited the Vodafone, Great support

Visited the Vodafone store earlier today and Rania helped me out with updating my plan. She was really friendly and patient, and walked me through a couple of options that actually saved me a bit of money.Only slight downside was that the system was running slow, so the whole process took a little longer than expected. But apart from that, the service itself was excellent. Happy with the outcome and appreciate the help!

5 de diciembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - Cardiff

Respuesta de Vodafone UK - Cardiff

Hey Rowan,

Thanks for the lovely review and fantastic support for Rania.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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