I went into the Vodafone store in St Davids Centre in Cardiff last week.I was besides myself as unbeknown to me i had downloaded an app which resulted in my mobile going absolutely mental & having 37... Ver más
La empresa ha respondido
50 St David's Shopping Centre, CF10 2ER Cardiff, GB
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I went into the Vodafone store in St Davids Centre in Cardiff last week.I was besides myself as unbeknown to me i had downloaded an app which resulted in my mobile going absolutely mental & having 37... Ver más
La empresa ha respondido
Would like to thank Markuss in Cardiff St David’s for all their help after being previously miss advised on the 2 hour phone call yesterday (11/05/2026) he managed to rectify all the issues and more!... Ver más
La empresa ha respondido
Was served by Keira. She was totally helpful. She went through my options with me. Giving me the best deal I could get for the phone I wanted. Would highly recommend her. When needing assisting
La empresa ha respondido
Saif was excellent! Most helpful, knowledgeable & friendly. He really took a genuine interest in our needs & what we wanted. He clearly & simply explained potential options - & wrote them down for us... Ver más
La empresa ha respondido
Escrito por la empresa
50 St David's Shopping Centre, CF10 2ER, Cardiff, Reino Unido
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The lady was very helpful and friendly and made our experience comfortable

Respuesta de Vodafone UK - Cardiff
Was served by Keira. She was totally helpful. She went through my options with me. Giving me the best deal I could get for the phone I wanted. Would highly recommend her. When needing assisting

Respuesta de Vodafone UK - Cardiff
The lady Keira was very informative and answered all my questions and got the exact plan I needed Thank you Keira you are an asset to the team

Respuesta de Vodafone UK - Cardiff
Kyle had great customer service, was very helpful and friendly

Respuesta de Vodafone UK - Cardiff
We were seen by markuss today at the st David’s store he was truly amazing from start to finish he was able to sort out a new phone for us and a sim deal explained everything from start to finish very professional polity made you feel at ease with his friendly personality he is a complete asset to your company Thank you from a very happy Vodafone customer Mrs Setchfield

Respuesta de Vodafone UK - Cardiff
Would like to thank Markuss in Cardiff St David’s for all their help after being previously miss advised on the 2 hour phone call yesterday (11/05/2026) he managed to rectify all the issues and more! Credit to your store

Respuesta de Vodafone UK - Cardiff
Jamie took the time to explain my options and allowed me to save money. He even allowed me to compare with another company. Very professional and friendly service today

Respuesta de Vodafone UK - Cardiff
Thank you Jamie for your clear explanations. You were fantastic! Really appreciate you taking the time to ensure that we understood

Respuesta de Vodafone UK - Cardiff
Excellent customer service in store today. Our service advisor Sam was really helpful sorting a new phone for our daughter and upgrading our WiFi. Thank you.

Respuesta de Vodafone UK - Cardiff
It was a pleasure to be helped by Marcus
Smily - knowledgeable and willing to help in a no rush manner
Thank you

Respuesta de Vodafone UK - Cardiff
I went into the Vodafone store in St Davids Centre in Cardiff last week.I was besides myself as unbeknown to me i had downloaded an app which resulted in my mobile going absolutely mental & having 37 viruses.I was unable to use my phone at all & was very worried regarding my information held on the mobile.David the repair specialist was amazing.within minutes my phone was sorted & up & running again.He also put my mind at rest explaining that the viruses were not harmful.What excellent service.Thank you David for all your help & making my day.

Respuesta de Vodafone UK - Cardiff
Very impressed with the service received by Kyle at the Cardiff store today. He provided friendly and honest service . I would recommend this store for fantastic service. Thank you Kyle amazing!

Respuesta de Vodafone UK - Cardiff
Yesterday I bought a new phone/SIM package from Vodafone Cardiff. Keira was the person who helped me do this. She was professional, friendly and took time to work through options. She also suggested there could be benefits in me changing my broadband to Vodafone but there was no pressure or hard sell.

Respuesta de Vodafone UK - Cardiff
I visited Vodafone twice and both times Jamie was outstanding. The service was fast, professional, and genuinely helpful. Jamie took the time to understand what I needed and worked to find the best options for me, not just the easiest sale. Everything was explained clearly and I felt looked after as a customer. A really great experience thanks to Jamie.

Respuesta de Vodafone UK - Cardiff
Sam was great he went in to all the detail.

Respuesta de Vodafone UK - Cardiff
Sam was very friendly and helpful during my experience here, will definetly come back again and request him.

Respuesta de Vodafone UK - Cardiff
Kyle made life really easy, saved me money on my sim and also gave me the right advice about my tablet

Respuesta de Vodafone UK - Cardiff
Carl was really helpful today, he made everything seem straight forward thank you so much for your patience, I'm so happy with my new purchase thank you again 😊

Respuesta de Vodafone UK - Cardiff
Visited the Vodafone store earlier today and Rania helped me out with updating my plan. She was really friendly and patient, and walked me through a couple of options that actually saved me a bit of money.Only slight downside was that the system was running slow, so the whole process took a little longer than expected. But apart from that, the service itself was excellent. Happy with the outcome and appreciate the help!

Respuesta de Vodafone UK - Cardiff
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