Incredibly friendly staff. Explained everything patiently. Visited twice this week and both times had an awesome experience. Very happy with the outcome both times
La empresa ha respondido
Localización
Cambiar localizaciónUnit 1 St Catherine's Walk Shopping Centre, SA31 1GA Carmarthen, GB
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Consulta las opiniones de los clientes
Zahra was knowledgeable, respectful, courteous and so helpful. I cannot praise her enough. Because of my experience with my previous Broadband company over the years I was very nervous indeed about vi... Ver más
La empresa ha respondido
Visited this store on Wednesday afternoon. Was greeted by Becky who was with a customer and said would be with us soon. Becky then began to assist myself, wife and son in a personal and professiona... Ver más
La empresa ha respondido
Had issues with our recent transfer to Vodafone broadband - especially our mobile phones! Lewis & Becky sorted this out and are a real testament to the kind of practice we would expect from such a rep... Ver más
La empresa ha respondido
Información sobre la empresa
- Operador de telefonía móvil
- Tienda de celulares
- Proveedor de Internet
- Servicio de telefonía e Internet
- Proveedor de servicios de telecomunicaciones
Sobre Vodafone UK - Carmarthen
Escrito por la empresa
Información de contacto
Unit 1 St Catherine's Walk Shopping Centre, SA31 1GA, Carmarthen, Reino Unido
4,9
Excelente
180 opiniones
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Had issues with our recent transfer to…
Had issues with our recent transfer to Vodafone broadband - especially our mobile phones! Lewis & Becky sorted this out and are a real testament to the kind of practice we would expect from such a reputable company as Vodafone! ( unlike the experience we had at our local branch in Stafford recently! Store manager & her colleague on Wednesday 5th March were totally dismissive & had no interest in our problems or helping us out! ) Total praise for the Carmarthen branch 👍👍
7 de marzo de 2025
Opinión espontánea
Respuesta de Vodafone UK - Carmarthen
Thank you for your support and feedback.
Thanks again,
Vodafone Social Media Team
Our new fone purchase was simple &…
Our new fone purchase was simple & straightforward.
Jamie has a wealth of knowledge & displayed empathy & professionalism which made the process quick & painless.
6 de febrero de 2025
Opinión espontánea
Respuesta de Vodafone UK - Carmarthen
Hi Alan,
This is such an amazing review for Jamie. Thanks for sharing your kind words and feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Had a great deal with my new phone
Had a great deal with my new phone, I could not be happier, service was excellent and could not fault the staff, helped me transfer info from my old phone as im useless at that, thankyou Vodafone carmarthen, customer for life.
15 de enero de 2025
Opinión espontánea
Respuesta de Vodafone UK - Carmarthen
Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Fantastic staff
Fantastic staff. Very helpful and informative. A+
30 de enero de 2025
Opinión espontánea
Respuesta de Vodafone UK - Carmarthen
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
Great store and fantastic service
30 de enero de 2025
Opinión espontánea
Respuesta de Vodafone UK - Carmarthen
Hi there,
Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Me and my partner came in as we were…
Me and my partner came in as we were looking for both of us to get new phone contracts and Becky went above and beyond to make sure we left with exactly what we wanted and happy. She looked through every option available for us which suited us best. She was incredibly professional, friendly and genuinely wanted us to find what was our best option. I would recommend going here to anybody that asks. She couldn’t have been any better. Thank you so much!
26 de enero de 2025
Opinión espontánea
Respuesta de Vodafone UK - Carmarthen
Hi Lucy,
Thanks for your review for Becky. This is amazing feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Great service
Great service, stevie was brilliant. Would recommend to all
11 de enero de 2025
Opinión espontánea
Respuesta de Vodafone UK - Carmarthen
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
I found Rebecca in the vodofone store…
I found Rebecca in the vodofone store Carmarthen very helpful and informative and made the process very easy
14 de diciembre de 2024
Opinión espontánea
Respuesta de Vodafone UK - Carmarthen
Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thank you,
Vodafone Social Media Team
Our advisor Becky was amazing
Our advisor Becky was amazing - so helpful and accommodating- she made a stressful situation so much better and gave me confidence in her sorting it out - would give 10 stars if I could - well done and we’ll be back in the new year to upgrade our phones
11 de diciembre de 2024
Opinión espontánea
Respuesta de Vodafone UK - Carmarthen
Hi Sandra,
These are lovely kind words of feedback for Becky. Thanks for taking your time to support us. If you ever need anything, please send us a message through Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Hannah was absolutely great
Hannah was absolutely great. Ever so helpful with everything and so efficient.
Recomended
5 de diciembre de 2024
Opinión espontánea
Respuesta de Vodafone UK - Carmarthen
Hi Ruth,
Thanks for your review and your lovely words for Hannah! It's what we love to see 🙂 If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Kelly is very nice and helped with an…
Kelly is very nice and helped with an issue that everyone else seemed to struggle with thank you kelly
23 de noviembre de 2024
Opinión espontánea
Respuesta de Vodafone UK - Carmarthen
Hello, Liam,
Thanks for letting us know what an amazing job Kelly did at getting everything sorted for you!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Kelly was helpful and made me feel at…
Kelly was helpful and made me feel at ease
25 de noviembre de 2024
Opinión espontánea
Respuesta de Vodafone UK - Carmarthen
Hi Tina, Thanks for your fab feedback.
All the best, The Vodafone Social Media Team
Respuesta de Vodafone UK - Carmarthen
Hi Karl,
Thank you for reviewing and sharing your feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Kelly helped me very much today
Kelly helped me very much today, I have been deal with Vodafone on the phone and had no luck at all, went and seen Kelly and she sorted my problem straight away, thank you very much Kelly.
6 de noviembre de 2024
Opinión espontánea
Respuesta de Vodafone UK - Carmarthen
Hey Anthony,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Becky was absolutely lovely helping us…
Becky was absolutely lovely helping us rectify the issues with the phone.
Her professional approach and the way she explained the problems was so refreshingly easy to understand.
26 de octubre de 2024
Opinión espontánea
Respuesta de Vodafone UK - Carmarthen
Hi Alan,
This is lovely feedback for Becky. Thanks for your kind words and taking your time to share the experience.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
When I had upgraded my phone but had so…
When I had upgraded my phone but had so much trouble trying to transfer my info from one phone to another Becky in the Carmarthenshire Vodafone store was fantastic. If I could I would give her 10 stars, I couldn’t thank her enough for all the help she gave.
26 de octubre de 2024
Opinión espontánea
Respuesta de Vodafone UK - Carmarthen
Hi Gill,
This is lovely feedback for Becky. Thanks for your kind words and taking your time to share the experience.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Great service from Lewis & Beckie
Great service from Lewis & Beckie, very knowledgeable of product
27 de octubre de 2024
Opinión espontánea
Respuesta de Vodafone UK - Carmarthen
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Hannah was extremely understanding and…
Hannah was extremely understanding and patient with me and spent a long time putting things right she deserved a payrise !!!!!
26 de octubre de 2024
Opinión espontánea
Respuesta de Vodafone UK - Carmarthen
This is great to see Margaret, thanks for your awesome feedback for Hannah.
All the best, The Vodafone Social Media Team
Stevie in the Carmarthen branch was top…
Stevie in the Carmarthen branch was top notch. Sorted everything I wanted out and really understood my requirements. Thank you. Great service.
19 de octubre de 2024
Opinión espontánea
Respuesta de Vodafone UK - Carmarthen
Hi David, thanks for your feedback for Stevie. It's great to see they were so helpful, and gave you everything you needed to make your decision.
Thanks, The Vodafone Social Media Team
Good service from Kelly and very…
Good service from Kelly and very helpful. Thank you very much
27 de septiembre de 2024
Opinión espontánea
Respuesta de Vodafone UK - Carmarthen
Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thank you,
Vodafone Social Media Team
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